We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Charlotte Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Sheraton Charlotte Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

270 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 269: English reviews
Brooklyn, New York
Reviewed 1 week ago

I was a guest at this Hotel and I must say hands down, this is one of the best Sheratons I have ever visited. Bed was very comfortable, room was cozy, the food at Evoke restaurant was delicious, chicken wings at the Social Bar was delicious, most front end staff members were very friendly and helpful especially Wayne who goes...

 Report
Helpful?
Thank Jm Y
Eastleigh, United Kingdom
Reviewed 1 week ago

Very comfortable stay, rooms very nice and reasonable price. Very convenient for the airport. Restaurant is in the bar, service is slow and food is average, but I suspect that is because most people are there on business and not interested in eating. The lunch provided for our conference was excellent.

 Report
Helpful?
Thank Smallearth
Reviewed 1 week ago

The Staff at this Hotel were amazing from the Front desk with Taylor D, and Bell Man Daryl to the guys outside. We had a wonderful time in Charlotte NC. Even though our football team did not win, these people going above and beyond made it much better. Thanks for everything....The Strayhorns

 Report
Helpful?
Thank Mark S
Reviewed 1 week ago

Nice place to stay but when I left two charger/cords in the room and Housekeeping stole them I don't think I will stay there again. Housekeeping that steals items left are a big NO NO ! They should be fired.

 Report
Helpful?
Thank Cindy S
Atlanta, Georgia
Reviewed 2 weeks ago

I spent 3 nights in Charlotte at the Sheraton and had very nice stay. Our business meeting was great and the staff was very helpful and worked to make the event flawless. My room was updated with nice new look and a large shower. Nice bedding too. I did eat at the bar down stairs and had a good meal...

 Report
Helpful?
Thank ernestokarina
Reviewed 2 weeks ago via mobile

We could not say enough about the outstanding-5 STAR service we received from the moment we checked in. The hotel was over the top prepared for the 2500+ people they were expecting for the New Years celebration party they were hosting. With that said, my husband & I felt like we were the only ones there-Thanks to Wayne during our...

 Report
Helpful?
Thank Patti S
virginia
Reviewed 2 weeks ago

What a great experience I had for my Thanksgiving stay at the Sheraton in Charlotte! Wayne at the front desk made a lasting impression with us, he was so kind and knowledgeable of the area! He put us in a great room, with a beautiful view and recommended an outstanding restaurant to dine at. He really made out stay that...

 Report
Helpful?
Thank kim06
Des Moines, Iowa
Reviewed 3 weeks ago

Overall the room was a good size, nicely designed, and about what I expected. I had a room with an Uptown city view. The view is very nice, especially on the mid to higher tier floors. The hotel was remodeled at some point or my room had some fixes that were very sloppy. There was no drain stopper in the...

 Report
Helpful?
Thank Erich G
DC
Reviewed 3 weeks ago

I stay at this property at least 5 times a month for business and I am always pleased. The young lady at the door (Aisha) is always very pleasant and friendly. Customer service is often hard to find and Aisha is a gem. I would like to recommend her for employee of the month. Thanks Aisha.

 Report
Helpful?
Thank TANZANIA09Dc
Scottsdale, Arizona
Reviewed 1 December 2016

Thank you once again Sheraton for providing an excellent stay. From the moment we walk up and were greeted by the bell staff to every question or detail we asked the front desk employees I felt I was "cared for" by your staff. I was not just a guest but a valued guest. Plus the city view from the room...

 Report
Helpful?
Thank kieslerfamily

79 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (63)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (5)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Second Ward
Le Meridien Charlotte
Le Meridien Charlotte
#66 of 174 in Charlotte
229 reviews
Second Ward
Fairfield Inn & Suites Charlotte Uptown
Second Ward
Hyatt Place Charlotte Downtown
Show Prices
Show Prices
Show Prices
Second Ward
Aloft Charlotte Uptown at the EpiCentre
First Ward
Holiday Inn Charlotte - Center City
Third Ward
Courtyard Charlotte City Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 

Additional Information about Sheraton Charlotte Hotel

Address: 555 S McDowell St, Charlotte, NC 28204-2605
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $207 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Priceline and Starwood so you can book your Sheraton Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Hotel staff and other travellers.
4 questions
Ask a question
Pensacola, Florida
over a year ago
2 months ago

See all questions (4)

Questions? Get answers from Sheraton Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front end rooms have amazing views of downtown/uptown”
 of 5 bubbles jmy660, 8 Jan 2017 | Read review
“we were on the fourth floor facing the highway”
 of 5 bubbles V3146EFmarks, 5 Jan 2017 | Read review
“1204 Was a very quiet and large room.”
 of 5 bubbles CindyS222, 4 Jan 2017 | Read review
“The city view room is amazing, you will get street noise but it is worth it!”
 of 5 bubbles kieslerfamily, 1 Dec 2016 | Read review
“rooms to the back of hotel are quieter”
 of 5 bubbles barbaracH4859WQ, 13 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay