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All reviewscharlotte airportfront deskan early flightnext morninglong term parkingshuttle servicepark and flyrental cargreat staythe breakfast areacomplimentary breakfastparking lotwould definitely stay here againfree shuttleroom was clean and comfortablegreat roomindoor pool
Lovely staff...checked us in with no trouble when we arrived hours after our designated check in time,great breakfast with lovely coffee (I'm picky about coffee)and being close to the Airport; made this really good choice for us.
Thank Reena B
Response from Ricardo W, General Manager at Hampton Inn and Suites Charlotte AirportResponded 1 week ago
Dear Reena B,
Thank you for taking the time to review our property.
I am pleased that your stay with us was to your expectation.
As a coffee lover myself, I too, enjoy our coffee!
We look forward to seeing you again in the future.
I had a reservation booked at this location for early feb 2018. I booked the reservation several months ago. I live in Charlotte. I have an early flight so I stay at a hotel at the airport the night before my flight out so I...More
Thank Becky T
Response from Tara A, Front Office Manager at Hampton Inn and Suites Charlotte AirportResponded 4 weeks ago
Please accept my sincerest apologies. As hospitality professionals we pride ourselves in providing our guests' with first class service and hospitality. Clearly we fell short of this for you.
As soon as you are able, please contact me directly so we can further...More
Effective and efficient, this hotel met our every need! From the front desk to the shuttle to our airport gate we were treated like customers should be, special! Our room was clean, warm and quiet. Though our stay was short, because of plane departure, our...More
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Response from Tara A, Front Office Manager at Hampton Inn and Suites Charlotte AirportResponded 1 week ago
Thank you for your recent review and for choosing our hotel. We are happy that you enjoyed your stay. We appreciate your positive
feedback about our hotel as we do take pride in catering to our guests’ needs the best way we can....More
Spent a night here recently. Front desk staff was very friendly and quick. My room was clean and quiet. Everything worked great. It is really close to the airport. There is a fair amount of noise from planes depending on which runway they are using....More
First off, the staff is amazing, but what's the matter with the building? We hoped to enjoy the hot tub, but it was broken/closed. Then we discovered our room heating unit was ridiculously loud. The front desk staff graciously allowed us to try a different...More
Thank Dana M
Response from Tara A, Front Office Manager at Hampton Inn and Suites Charlotte AirportResponded 5 weeks ago
Dear Dana M,
Thank you for taking a moment to review our hotel after your recent stay. Please accept our sincerest apologies for failing to meet your expectations during your visit with us. We regret that we were unable to provide you with a satisfactory...More