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SpringHill Suites Charlotte Ballantyne Area

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#67 of 180 Hotels in Charlotte
Certificate of Excellence
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SpringHill Suites Charlotte Ballantyne Area
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189 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Boone, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed 3 nights for Thanksgiving. The hotel is renovated . Our room was all new . Big and comfortable.The complementary breakfast very good . The rates are affordable . I will stay again. Its family oriented . My grandchildren went to visit us and enjoyed a lot

Helpful?
Thank hufret
Frederick, Maryland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

I am so tired of having air conditioning blowing on my face while I'm trying to go to sleep. This is not the first hotel this has happened at. There is nothing you can do! If you shut it off, you'll suffocate. I also wasn't a fan of having the bathroom freezing cold in the morning from the a/c being... More 

Helpful?
Thank Jmca1102
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Jmca1102, Thank you for your feedback of our property via the TripAdvisor website. In all of my days of traveling I too have to deal with the issues of PTAC units blowing directly in my face as I try to sleep. I totally understand and empathize deeply with you. Most hotels are built and designed in this manner. I... More 

Fairfax, Virginia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We were in town for my sister-in-laws wedding. Great location and easy access off 485 to downtown Charlotte. Clean rooms and very friendly staff. We will probably stay there again in the near future!!

Helpful?
Thank mpapas2013
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Mpapas2013, Thank you for your review of our hotel. Contact us to book your next stay at www.marriott.com/cltbt. Kindest Regards Tyrekus Williams General Manager More 

Alpharetta, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016 via mobile

We were in Charlotte for our nephew's wedding. This hotel is brand new and located close to shopping and restaurants. Just off 485 too. We thoroughly enjoyed a visit to the Latta Plantation one afternoon. Had a great rehearsal dinner at nearby Gusto's. Fantastic golf at Ballantine just across 485. Tough layout with fast greens!

Helpful?
Thank G5677NUtomk
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings G5677NUtomk, I would like to take this opportunity to thank you for rendering your review of our hotel via the TripAdvisor website. Actually our hotel is 7 years old and we added a new wing to the building which opened back in March of this year. The Ballantyne area has a lot of great restaurants and great golfing as... More 

Level Contributor
208 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 October 2016

My neighborhood lost power for a few days due to Hurricane Matthew and we hotel hopped for about 3 days. This property was a well maintained item and we enjoyed our stay. The room design of this brand are among my favorite. I especially liked the big screen TV.

Helpful?
Thank Caleb M
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Caleb M. Thank you for your review of our property via the TripAdvisor website. If you are ever in the area again and in need of lodging please feel free to count on us. Kindest Regards Tyrekus Williams General Manager More 

Hilton Head
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 October 2016 via mobile

We stayed here evacuating from Hurricane Matthew: I have never stayed at a Springhill Suites hotel, and I was pleasantly surprised: separate bathrooms for toilet and the sink and shower: nice small sectional -desk area. Beds are very comfy, rooms are clean and hotel is kept very clean: I would say carpeting in our room needs replacing, as does the... More 

Helpful?
Thank Ellen W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greeting Ellen W., Thank you for rendering a review of our hotel via the TripAdvisor website. It was our pleasure servicing all of the evacuee's during the recent storm. Ramona is definitely a joy to have on our staff and I have passed along your comments to her as well. If you are ever in the Charlotte area again please... More 

Winter Garden, Florida
Level Contributor
4 reviews
Reviewed 28 September 2016 via mobile

It is a clean hotel. The include breakfast which is helpful. The bar attendant is very fanny. The AC needs to be controlled from the unit instead having the panel on the wall. It is located in a quite location and close to a supermarket and restaurants. The illumination in the bathroom is not the best.

Helpful?
Thank Chato94
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Chato94, Thank you for rendering your review of our property via the Trip Advisor website. I will pass along your suggestion to our team about the thermostats in each guest room. Currently our system is an energy saving system to insure that our hotel has the best adequate energy saving solutions in our area. If you are ever in... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016

We were in town for a Labor day wedding being held on Sunday. We did a 3 night stay. The hotel staff were very friendly and attentive to the needs of the residents as well as keeping it tidy. At one point there was a worker on his hands and knees scrubbing the lobby floor. The room was cleaned very... More 

Helpful?
Thank Michelle H
Manassas, Virginia
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 September 2016

I stayed here on 4/29/16. This hotel is nicely situated in an area that has ample dining and shopping close by. The rooms are comfortable and well maintained. The staff friendly and attentive. I have stayed here several times since it has opened as I visit the area frequently. The service and quality has been very consistent. The TV programming... More 

Helpful?
1 Thank Serbio_Bombilla
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Serbio_Bombilla, Thank you for your kind words about my property and also my staff. I will pass along your other comments to our owners about the property in Concord. Actually you may be pleasantly surprised because this property is currently under renovations. You should take a look at its progress. Kindest Regards Tyrekus Williams General Manager More 

2 reviews
Reviewed 29 August 2016

Took my family to visit the area and yes this location was under renovations however when I made my reservations online the hotel's website stated just that so I knew what to expect. Everyone we encountered at the front desk was delightful, Mary & Ramona's customer service was spot on! Even the construction crew spoke to all the guest they... More 

Helpful?
Thank Tesa P

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Region: United States > North Carolina > Charlotte
Price Range: $175 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Ballantyne Area staff and other travellers.
1 question
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Johns Creek, Georgia

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Questions? Get answers from SpringHill Suites Charlotte Ballantyne Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the first floor, at the end of a hall, past the elevators. Rm 144 and thought it was ideal.”
  • shower door swings out but you have to fit between the sink and door to get it. Not a wide door
 of 5 bubbles Jmca1102, 10 Nov 2016 | Read review
“Get a higher room...”
  • Nice ammenities
  • The Front
  • Good A/C Controls
  • Food Area
  • Good TV Pogramming
  • Ample Shopping
  • The Carport
  • Nice Decor
 of 5 bubbles Serbio_Bombilla, 5 Sep 2016 | Read review
“Bfore reserving a room, ask the Staff how WELL the AC is performing in the room!!! Press them for specifics!”
 of 5 bubbles BaltimoreGirl505, 27 Jun 2016 | Read review
“Second floor or higher if you want to get away from potential chaos.”
 of 5 bubbles 149jefferym, 12 Jun 2016 | Read review
“Upper floor and larger number away from the lobby”
 of 5 bubbles catherp, 21 Feb 2016 | Read review
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