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    The Ritz-Carlton, Charlotte

    201 E Trade St, Charlotte, NC 28202-2423
    (704) 547-2244
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    07/03/2018 08/03/2018
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    US$759
    US$759
    Traveller (173)
    Room & Suite (90)
    Dining (12)
    Overview
    • Excellent73%
    • Very good15%
    • Average6%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “blt” (59 reviews)
    “bar cocoa” (22 reviews)
    “lobby lounge” (19 reviews)
    Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
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    Rooms
    7 Mar8 Mar
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (694)
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    1 - 5 of 690 reviews

    Reviewed 6 days ago

    the pictures are nothing like the photos you see here...they do not have different flavors of hot chocolate with marshmallo scewers, and they do not have a big variety of desserts. when i was there theyhad about six different fancy pastries and a case full...More

    Thank missy r
    Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 5 days ago

    Good Day Missy R, Thank you for taking the time to share your thoughts on the treats at Bar Cocoa. We are disappointed to hear that your experience did not meet your expectations. If you have a moment, our Executive Chef, Richard Gras, would like...More

    Reviewed 2 weeks ago via mobile

    This property is very different from other Ritz experiences- staff were generally rude and did not apologize although I wasn’t allowed to check in until 8:00PM. There was no advance notification provided that rooms wouldn’t be ready until 5 hours after the stated check-in time...More

    Thank samtaylor1
    Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 1 week ago

    Good Day samtaylor1, Thank you for taking the time to share your thoughts with us regarding the staff and rooms. We are disappointed to hear that your stay did not meet your expectations, and Sean Linehan, our Front Office Manager, would like to hear more...More

    Reviewed 2 weeks ago via mobile

    We stayed here for a fun night without kids. The rooms were nice and clean - my husband liked the tv in the bathroom mirror. The restaurant was excellent and the cocoa bar made us sipping chocolate on request which was amazing! We also got...More

    Thank Lisa T
    Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 1 week ago

    Good Day Lisa T, Thank you for sharing your wonderful anniversary experience with us. Congratulations! We hope to welcome you back to celebrate again next year! If you choose to return to the spa, we recommend enjoying a poolside lunch or cocktail together before or...More

    Reviewed 3 weeks ago via mobile

    Always a treat staying at the Ritz. Top notch professional staff...aim to please. Super clean rooms await. Unfortunately there was a fire truck blasting horns and sirens at two a.m. across the street, but luckily able to fall back to sleep. We also had a...More

    Thank ElainaNewYork
    Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 2 weeks ago

    Good Day ElainaNewYork, Thank you for taking the time to share your wonderful experience with us! We are delighted you enjoyed your stay, and we look forward to welcoming you back for another relaxing stay -- complete with a visit to BLT Steak! Kindly, Jessica

    Reviewed 15 January 2018 via mobile

    Stayed 2 nights this past week while in town for business. Staff is very nice. My room 1608 was also mostly nice. I love the bed and linens. Love the tv in the mirror in the bathroom. Plenty of hangars in the closet and towels...More

    Thank G0ingn0w
    Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 4 weeks ago

    Good Day, Thank you for sharing your experience with us. We are disappointed to hear that the state of the room did not meet your expectations, and we would like to hear more about your stay, If you have a moment, our Rooms Executive, Blair...More

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    123456138
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$451 - US$832 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Charlotte
    • #5 Green Hotel in Charlotte
    • #13 Romantic Hotel in Charlotte
    • #14 Business Hotel in Charlotte
    • #30 Family Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 146
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Travelocity, Orbitz, getaroom.com, Priceline and Hotwire so you can book your The Ritz-Carlton, Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • First Ward
    • Also Known As
    • The Ritz-Carlton, Charlotte Hotel Charlotte
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    Traveller (173)
    Room & Suite (90)
    Dining (12)
    Pool & Beach (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Ask a question
    Questions & Answers
    ssg2c
    22 January 2018|
    AnswerShow all 4 answers
    Response from Jessica S | Property representative |
    Good Day, Thank you for reaching out! We do have a menu specific to the Aqua Lounge featuring a lovely food and beverage selection prepared in-house.
    0
    Votes
    maunsbach
    11 October 2016|
    AnswerShow all 3 answers
    Response from SeamusRitz | Property representative |
    Good Day, our apologies but only service animals are allowed at The Ritz-Carlton, Charlotte. Seamus
    0
    Votes
    Amt1228
    28 April 2015|
    AnswerShow all 2 answers
    Response from David_Rothwell | Property representative |
    Good afternoon, Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
    0
    Votes
    Room Tips
    "did not stay at hotel only visited hotel lobby bar and bar cocoa"
    Read review
    "Our room faced front of hotel...Music across street until after 1100pm"
    Read review
    "The higher the better - a homeless man brings an amp and plays guitar on the corner starting at 8:30 AM on..."
    Read review
    "There is a bar across the street from the hotel. On a football game night they can get a little loud."
    Read review
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