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The Ritz-Carlton, Charlotte

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#19 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Ritz-Carlton, Charlotte
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561 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 557: English reviews
Charlotte, North Carolina
Reviewed 1 week ago via mobile

Ask for Tom or Russell they will they take care if you!!!if you want to get into the club on 15 ask for Elizabeth ! They give top notch service:) Gorgeous decor. You won't be disappointed!! We had a great experience and will be back

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Helpful?
Thank Tempi8541
Anderson, South Carolina, United States
Reviewed 1 week ago

Our stay at The Ritz-Carlton, Charlotte was nothing short of FANTASTIC! From the valet attendants, check in desk, room service, banquet staff and bell service we received superior service from all the staff. Each person associated with the Ritz-Carlton was friendly and showed a desire to make you fell at home and comfortable. Our room was outstanding in it's furnishings...

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Thank TimandSherri G
Reviewed 1 week ago via mobile

We stayed here because my husband was celebrating his years of service with our company and they paid for us to stay here and the hotel hosted our banquet dinner. It was so great. The banquet dinner food was delicious and our room was so clean and so luxurious. The towels and robes were super plush, the shower had outstanding...

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Thank Brandy V
Boone, North Carolina
Reviewed 2 weeks ago via mobile

We arrived around 10:00AM on a very early flight from Fort Lauderdale Fl and was advised by the young lady at the desk that our room was not ready and I asked if she could please give me a call on my cell as soon as it was ready. She took my number and said she would call. I told...

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1Thank Jack G
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Morning Jack, We are disappointed to hear about your feedback on the check-in experience. When you have a moment, I would love to speak with you in a little more detail. My direct number is 704-972-4446. Kindly, Seamus

Reviewed 2 weeks ago

We visited our son in Charlotte recently over my wife's birthday and wanted to stay somewhere special downtown. All indications pointed to the Ritz being "THE ONE". It was! It exceeded our expectations on all fronts. Highly recommend this hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank toddbE1684UH
Fayetteville, United States
Reviewed 3 weeks ago

This hotel is clean and classy with a southern flare. Its absolutely gorgeous and the atmosphere promotes relaxation. The restaurants are perfect! The car service came in handy. I enjoyed it so much!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank carad503
Reviewed 3 weeks ago

Great location, the lobby and bar were very nice and upscale, everything your would expect from the Ritz Carlton but our room was disappointing. A strong smell of cigarette smoke in the room was not pleasant. The light in the bathroom did not work properly and would dim suddenly. The carpet in the room had been cleaned in small sections...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Robert A
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day, We are disappointed to hear your feedback. If you have time, I would love to speak with you directly about your experience. My direct number is 704-972-4446. Kindly, Seamus Gallagher

Staten Island, New York
Reviewed 4 weeks ago

We enjoyed the hotel the location was great for where we were going. The service was very good The BLT restaurant was not what I expected food and service wise Food was cold and service was very slow Needs to inprove

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank M6662MMvictors
Hickory, North Carolina
Reviewed 4 weeks ago

A hotel that has the best of everything from food to drinks. They even have a small wine cellar. You never have to leave to get a spa treatment or fabulous dinner. I would highly recommend wether for a night away.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank amberblack08
Charlotte, North Carolina
Reviewed 4 weeks ago

Quick nights getaway for a night on the town in Charlotte. Didn't feel like driving back home so we stayed the night at the Ritz-Carlton and had a really nice evening uptown. Couldn't have askedfor anything to go as smoothly as our night at the ritz.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 790CliffordM790

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $637 - $1,133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
4 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a high floor room for the view.”
 of 5 bubbles MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
 of 5 bubbles U314XGjasons, 13 Feb 2017 | Read review
“hope for an upgrade!”
 of 5 bubbles skipthelightfandango, 11 Jan 2017 | Read review
“Hotel interior very quiet. Street side loud on weekend from neighboring venues.”
 of 5 bubbles Katwoman57, 14 Nov 2016 | Read review
“Ask if they can upgrade you to a suite...usually if they have one, they upgrade us”
 of 5 bubbles U314XGjasons, 1 Nov 2016 | Read review
5 of 5