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The Ritz-Carlton, Charlotte

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Traveller (185)
Room & Suite (92)
Dining (11)
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Overview
  • Excellent71%
  • Very good16%
  • Average6%
  • Poor4%
  • Terrible3%
Travellers talk about
“blt”(66 reviews)
“bar cocoa”(23 reviews)
“lobby lounge”(19 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Offers from The Ritz-Carlton, Charlotte
Special Offer: Book Your Summer Escape
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Offers from The Ritz-Carlton, Charlotte
Special Offer: Book Your Summer Escape
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (716)
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Traveller rating
494
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23
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494
118
45
32
23
Show reviews that mention
All reviewsbltbar cocoalobby loungedouble sinksbathroom mirrorsteam roomroom servicein room diningan executive suitequiet sidebeautiful hotelluxury hotelvalet staffvalet parkingthe entire stafffitness centerupon check
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11 - 15 of 712 reviews
Reviewed 2 weeks ago

Hold on, it's not a typo...I never stayed at this Ritz; so why read any further? I gifted a weekend to my grand-daughters special needs care giver. It's quite an amazing story. K was getting married a couple of weeks ago and had no plans...More

Thank Wes M
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 2 weeks ago

Good Day Wes M, Thank you for taking the time to share your kind feedback on your experience booking a stay for K. We are delighted to hear that K experienced an exceptional level of customer service, of which she is truly deserving. We hope...More

Reviewed 2 weeks ago via mobile

We stayed on a Saturday night for a wedding. There is NO concierge floor (what? At a Ritz??!!) and the room decor was par. But the biggest problem is the noise!! Apparently the hotel is near outdoor bars, musical venue, etc and on a Saturday...More

Thank KJFP
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 2 weeks ago

Good Day KJFP, Thank you for taking the time to share your feedback on the noise during your stay. We are disappointed to hear that your stay did not meet your expectations. If you have a moment, Blair Propert, our Rooms Executive, would like to...More

Reviewed 3 weeks ago

What was intended for a fun eventful night at The Punch Room, with friends, ended up being a total embarrassing and offensive experience! First, off I must state the room is beyond beautiful, with amazing decor, but after you walk in the door, prepare for...More

1  Thank RAustinQC
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 3 weeks ago

Good Day RAustinQC, Thank you for taking the time to share your feedback regarding your experience at The Punch Room. If you have a moment, Veda Payton, our Director of Operations, would like to speak with you in more detail. She can be reached at...More

Reviewed 3 weeks ago via mobile

Very nice experience at the BLT. We first had drinks at the punch bowl and then dinner at the BLT. Everything was very good from the appetizers thru the desert. Great atmosphere and a lively group of guests in the lounge afterwards made for a...More

Thank Jmackh
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 2 weeks ago

Good Day Jmackh, Thank you for taking the time to share your kind review. We are delighted to hear you enjoyed your experience at BLT Steak and The Punch Room, and we look forward to your next visit! Kind Regards, Jessica

Reviewed 4 weeks ago

My husband and I just returned from a 24-hour getaway to The Ritz-Carlton Charlotte, the highlight of which was the 6 hours we enjoyed at the hotel's stunning spa. The service was impeccable, the therapists were highly skilled, and the ambiance made the entire day...More

Thank Lauren E
Response from Jessica S, Public Relations Manager at The Ritz-Carlton, CharlotteResponded 4 weeks ago

Good Day Lauren E, Thank you for taking the time to share with us your wonderful spa experience. We will pass along your kind note to Marisa, and we look forward to welcoming you for another relaxing visit! Kind Regards, Jessica Swannie

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$453 - US$870 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$453 - US$870 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (185)
Room & Suite (92)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ssg2c
22 January 2018|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
Good Day, Thank you for reaching out! We do have a menu specific to the Aqua Lounge featuring a lovely food and beverage selection prepared in-house.
0
Votes
maunsbach
11 October 2016|
AnswerShow all 3 answers
Response from SeamusRitz | Property representative |
Good Day, our apologies but only service animals are allowed at The Ritz-Carlton, Charlotte. Seamus
0
Votes
Amt1228
28 April 2015|
AnswerShow all 2 answers
Response from David_Rothwell | Property representative |
Good afternoon, Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
0
Votes
Room Tips
"Rooms away from the Epicentre May be quieter at night"
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"you'd better book on the side away from the music!"
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"ask for a room that doesn't face the epicenter"
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"We booked a parlor suite which was roomy for 2 adults and 2 kids. Awesome flat panel TV's."
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