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Fairfield Inn & Suites Charlotte Matthews

Expedia.comUS$89*
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#48 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews
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404 Reviews from our TripAdvisor Community

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Showing 396: English reviews
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Nashville, Tennessee
Reviewed 1 week ago

hmmmmmmmit's older...i get it. they tried to perfume the pig and the room is actually find except there's no luggage rack. Breakfast - it's May 10 and the non fat milks all expired on the 8th. i suppose they are good for 7 days....but not good. Other than that, the breakfast was standard - except they had really good red...

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Helpful?
Thank TravelManSouth
Northbrook, Illinois
Reviewed 2 weeks ago

Its a very nice hotel - clean, modern with a nice staff in what appears to be a nice area. BEWARE! Apparently our SUV with out of state plates was too attractive for the low lifes that hang-out around this hotel. The extended stay hotel next door has a number of unsavory characters that monitor the activity of hotel guests...

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2Thank JoeH1548
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Hello Thank you for choosing the Fairfield Inn Charlotte Matthew. For the inconvenience, we took care of the cost of your room. I do apologize that you experienced this at our property, but as you are well aware it could've happened anywhere. If you would like to stay with us again. Please contact me direct and I will take care...

Reviewed 3 weeks ago via mobile

I reserved a King Suite for my family of four just for an overnight in Charlotte. The room was a great layout, including two TVs. This was great with kids! They had their own space as did the adults. In the hotel pictures it does appear to have a DVD player in the sofa area. There was not one. Not...

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Helpful?
Thank 890brittanyl
Charlottesville, Virginia
Reviewed 3 weeks ago

Subject: Fairfield Inn & Suites Charlotte Matthews Location: Charlotte, North Carolina, United States, North America Title: Front desk problem ID#: 479192793 1 star is really too generous for this bare bones place to stay. The front desk staff was not professional nor sufficiently attentive or trained. The front desk person named Orlando was rude and arrogant towards me directly. His...

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Helpful?
Thank Bill F
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Hello, First let me thank you for choosing the Fairfield Inn Charlotte Matthews. I check with my staff and this was a training issue. We are in the process of training a new member of our staff and she didn't properly communicate when arrived to housekeeping nor to the other members of the staff. If you are ever in the...

Reviewed 15 April 2017 via mobile

We came to the hotel for a 5 night stay. The staff and management were very friendly and accommodating. The bathrooms were CLEAN! The rooms were spacious! The linens were fresh! No complaints. Great stay!!

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Helpful?
Thank India L
Durham, North Carolina, United States
Reviewed 13 April 2017

Stayed here over Thanksgiving weekend while visiting family. The rooms were large and clean. The desk staff were courteous. The breakfast buffet was adequate, and was kept replenished until breakfast ended. I will definitely stay here again the next time I'm in town.

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Helpful?
Thank Adrienne S
Richmond, Virginia
Reviewed 13 April 2017

I took my college prep group of high school students on a college tour of NC and stayed at Fairfield Inn & Suites Charlotte Matthews. Our hotel stay was great! The front desk attendants were wonderful from April 10-12, 2017 especially Orlando. He was an absolute pleasure to work with and gave us a great group rate. We were allowed...

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Thank tdenisethomas2
Angier, North Carolina
Reviewed 1 April 2017 via mobile

My family and I came to Charlotte and stayed here. The staff Nikki and Orlando was soo courteous were also very helpful. The room was very clean. I would stay here again!! Nicely decorated. Wonderful accommodations!!

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Thank Sherri C
Reviewed 26 March 2017 via mobile

Every year around this time I normally come to Charlotte to visit my daughter. I have always stayed here. I checked in after a long road trip from CHICAGO and was very tired, then ORLANDO "like the city" gave me and my sisters a burst of energy. He was EVERYTHING!!!! When we made it to our room we discovered certain...

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Thank Veronica M
Reviewed 5 March 2017 via mobile

We received excellent service. Orlando was so helpful and friendly. We could tell he really loves his job. The continental breakfast was one of the best we've ever had. The room, pool and lobby were very well kept. We will definitely go back. :)

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Thank kimw1963
Chris M, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Matthews. I'll be sure to reward Orlando for his OUTSTANDING SERVICE. Chris Manor General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: $120 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews
Hotel Style:
#17 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
5 questions
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
656albertt, 22 Jun 2016 | Read review
5 of 5
Expedia.com
US$89* /night
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TripAdvisorUS$89
Booking.comUS$104
PricelineUS$89
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*Disclaimer
Prices are for 1 room, 2 adults
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