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Homewood Suites by Hilton Charlotte/Ayrsley

HomewoodUS$149*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$149*
US$149*
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Homewood Suites by Hilton Charlotte\/Ayrsley
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806 Reviews from our TripAdvisor Community

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Showing 793: English reviews
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Irmo, South Carolina
Reviewed 1 week ago NEW

I was really pleased with this hotel! The rooms were spacious, with a separate living room and bedroom that gave everyone room to spread out. The breakfast was good too - plenty of options and you could tell they worked hard to keep things replenished, even though the breakfast was very active (stayed on a weekend, and used the later...

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Helpful?
Thank jonjon2343
Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This Hotel is "GREAT"!! Let's start with the staff. Front Office, Guest Service Agents Shenae, Miriam, & Ashley are "simply the best". They will everything they can to make your stay as comfortable as possible, within the guidelines of hotel policy. .The only Front Office Mgr. I had contact with was Chris Gardiner. He has got to be one of...

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Helpful?
Thank James J
About Hotel's Favourite Review
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear James J, Thank you for taking a moment to share your fantastic review with us. Your kind praise for our staff here humbles us beyond words. It was absolutely a pleasure having you and your colleagues with us, and we absolutely can't wait until your next gathering. Thank you again, and please come back and see us soon!

Syracuse, New York
Reviewed 1 week ago

This hotel is OK but very overpriced. 200 a night was a bit steep. It was dated but clean. OK hotel just way overpriced. It is located in Arsley which is an upscale community with nice restaurants, movies, and places to walk.

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Helpful?
Thank Bob T
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Bob T, Thank you for taking a moment to share your feedback with us from your recent stay. We are very sorry to hear that you found your room to be a bit on the pricey side. Our rates fluctuate throughout depending on a number of factors; we certainly hope you give us another opportunity in the future.

Reviewed 1 week ago

Our stay at your new Facility was the Epitome of Perfectionism. We were greeted by the most gracious, hospitable, loving front Desk Agents , we jave ever met. We like the fact that there was cooking wear in our Suites , sp we had the Choice of cooking.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank quincyjones255
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear quincyjones255, Thank you for your fantastic review! It was certainly a pleasure having you here at "home" with us. We are very excited to hear you found the cooking ware and utensils in your room to be convenient during your stay. Thank you again, and please come back and see us soon!

Columbus, OH
Reviewed 1 week ago via mobile

Was disappointed and the condition of this hotel based on the reviews and rating I had seen on TripAdvisor. Hotel could use some updating rooms are smaller and I did not like the stucco finish of the interior walls. There was an odd smell within the interior corridors and elevator of the hotel that made our stay at the hotel...

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Helpful?
Thank kennylofton
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear kennylofton, Thanks for taking a moment of your time to offer us your feedback from your recent visit. We are extremely sorry to hear that we fell short of your expectations during your stay with us. I can absolutely assure this is not our standard here, and that we will absolutely use your feedback as a learning tool for...

Pittsburgh
Reviewed 1 week ago

Good location as we could walk to a few restaurants and to a movie theater. Also we walked up to Tryon st and down to a Dunkin Donut. They have breakfast which we tried one morning and was not too good so went out the other days The room we had was nice with two rooms and king bed and...

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Helpful?
Thank Funcruzer
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Funcruzer, Thanks for sharing your feedback with us from your recent stay. Our small community, Ayrsley, is an excellent area in our corner of Charlotte; I am glad that you made the most of it! Please accept our sincerest apologies in regards to the breakfast and the parking. We are currently constructing a parking deck in the adjacent area...

Columbia, South Carolina
Reviewed 1 week ago

Staff was very outstanding, particularly the front office supervisor who checked us in and out. We were placed near ice machine, on first floor facing parking lot, just as I had requested. I was highly pleased with THAT! HK was very helpful and friendly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Reggie S
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Reggie S, Thanks for sharing your thoughts with us from your recent stay! I am very glad you enjoyed your stay and found our staff to be pleasant. Our Front Desk Supervisor, Ashley, is a shining example of "Southern Hospitality" and sets the bar high in customer service. We will absolutely ensure she receives your feedback. Thank you again, and...

Nashville, Tennessee
Reviewed 1 week ago

I am a diamond member and stay at a lot of Hilton brand hotels. I will say the customer service at this homewood suites is possibly the best I have ever experienced. Chris worked so hard to get a room where we would be comfortable. He even took out a map of the hotel and explained everything. I didn’t feel...

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Helpful?
Thank Shane H
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear Shane H, Thank you for taking a moment to share your feedback with us from your recent stay. It is always our goal to make guests feel as warm and welcome as possible, so I am ecstatic that you all found our staff inviting and accommodating. I sincerely apologize about the noise and that we could not find that...

Reviewed 2 weeks ago

We were looking for a location close to Carowinds. I am a bit of a hotel snob. They checked all of my boxes. I really enjoyed the breakfast. We also used the outdoor grill offered at the property. The property is extremely clean. The staff was exceptional the entire time. Unfortunately, I now hold all Homewood Suites to the standard...

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Helpful?
Thank JSBee
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

JSBee, Thanks for taking a moment to share your experience with us! We certainly understand that our guests have soaring expectations when they stay with us, and rightfully so. I am glad we could meet yours! It was absolutely a pleasure having you with us, and we look forward to welcoming you back next time.

Raleigh, United States
Reviewed 2 weeks ago

From the time I walked into the Lobby, I was greeted warmly, and very professional. I was made to feel welcome and right at home. My room was very clean, and received an upgrade without having to ask for it. I truly will stay a this hotel again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank William J
Christopher G, Front Office Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review

Dear William J, We cannot thank you enough for your fantastic review from your visit with us. We consistently work hard to make our guests feel like they're at "home" away from home when they stay with us, so I am glad you enjoyed your time here. We absolutely look forward to your next visit!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Charlotte/Ayrsley

Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Region: United States > North Carolina > Charlotte
Price Range: $161 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Orbitz, Hilton Hotels Direct, Cancelon, Priceline, Travelocity, Hotels.com, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Homewood Suites by Hilton Charlotte/Ayrsley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#7 Green Hotel in Charlotte
#14 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Charlotte/Ayrsley staff and other travellers.
17 questions
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11 months ago
over a year ago
Indianapolis, Indiana
4 months ago

See all questions (17)

Questions? Get answers from Homewood Suites by Hilton Charlotte/Ayrsley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are suites. Just reserve one, they're all FANTASTIC”
jamesj894, 25 Apr 2017 | Read review
“Rooms 201, 301, 401. They are at the corner of each floor and very close to the elevator”
Escalonakg, 29 Mar 2017 | Read review
“Due to the layout of the hotel, Some of the rooms are a long walk from the elevator.”
728douglasm, 27 Feb 2017 | Read review
“Layout of rooms makes for less noise in halls”
338stevew, 14 Nov 2016 | Read review
“Don't waste your money on a "premium room".”
H636ERmarkp, 7 Nov 2016 | Read review
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US$149* /night
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Prices are for 1 room, 2 adults
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