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HYATT house Charlotte Airport

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Traveller (71)
Room & Suite (36)
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Overview
  • Excellent57%
  • Very good24%
  • Average9%
  • Poor6%
  • Terrible4%
Travellers talk about
“living room”(25 reviews)
“omelet bar”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from HYATT house Charlotte Airport
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)
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71 - 75 of 642 reviews
Reviewed 28 August 2017

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Review collected in partnership with Hyatt Hotels
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 29 August 2017

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Reviewed 28 August 2017

My boyfriend and I lost the fly in Greenville and because the eclips was not a rent a car or hotel. We came to Charlotte, the personal of the hotel was very nice and help us a lot, find a place to buy clothes and...More

Review collected in partnership with Hyatt Hotels
Thank lourg2017
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 29 August 2017

Dear lourg2017, thank you for making time to review our beautiful all SUITE hotel. I am delighted to read that we exceeded your expectations. Please let us know when your travels bring you back to Charlotte, NC again. Sincerely Narciso Gonzalez Director of Sales

Reviewed 22 August 2017

Check-in was slow. One employee stood around doing nothing while the other was so busy answering the phone she had little time to check people in. Almond milk at breakfast had consistency of yogurt. Room felt damp and pillows offered no support for your head....More

Review collected in partnership with Hyatt Hotels
Thank Phx_Traveller_66
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 24 August 2017

Dear Phx_Traveller_66, thank you for making the time to review our all suite hotel. I am so sorry to read your review. Today, I will visit with our Operations team and address your concerns immediately. Thank you for bringing these things to our attention Safe...More

Reviewed 22 August 2017

My room had a cockroach crawling on the stove and old bananas and lunch meat were left in the refrigerator, causing my room to have a foul odor. Additionally, the toilet ran all night, which was very disturbing. I attempted to call the front desk...More

Review collected in partnership with Hyatt Hotels
Thank natashap578
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 24 August 2017

Dear natashap578, I am so sorry for your inconvenience. I will personally meet with our Operations manager today to ensure we address the situation immediately. Please let me know if your plans will bring you through Charlotte, NC again. We would welcome the opportunity to...More

Reviewed 21 August 2017

The hotel was a great value and very spacious. However, the bathroom had to be cleaned immediately and the room was missing an iron and a luggage rack. The pool was dirty and I had to ask them to clean it because it was full...More

Review collected in partnership with Hyatt Hotels
Thank 101cleanup
Response from Narciso G, Director of Sales at HYATT house Charlotte AirportResponded 21 August 2017

Dear 101cleanup, thank you for making the time to review our beautiful all suite hotel. I am disappointed to read that we fell short of your expectations. For that I am so sorry. Today I will meet with our Operations team to remedy the situation...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Room Service
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$124 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Charlotte
#41 Family Hotel in Charlotte
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$124 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Charlotte
#41 Family Hotel in Charlotte
Room types
Kitchenette, Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (71)
Room & Suite (36)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Amanda R
16 June 2017|
AnswerShow all 7 answers
Response from Narciso G | Property representative |
The hotel is an ALL SUITE Hotel and has excellent service. There is a complimentary breakfast buffet and Omelet Station. There is FREE WiFi and complimentary parking too! The Hotel offers complimentary shuttle service (make... More
0
Votes
Ricky S
5 March 2017|
AnswerShow all 5 answers
Response from Narciso G | Property representative |
Call hotel pickup is outer curb section A, to the left as you exit terminal. It takes about 15 minutes from call to pickup unless they already happen to be on the way. 1 month ago
0
Votes
DeltaSegmentFlyer
17 September 2016|
AnswerShow all 3 answers
Response from tomac108 | Reviewed this property |
It it a King for sure. Queen is a pullout in the living room. I agree their description is confusing
2
Votes
Room Tips
"I don't know if a good room exists in the hotel."
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"Back side rooms (rooms in the 20s) get you away from any any possible street sounds"
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"no the rules before booking"
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"All of the rooms that I have stayed in were great."
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