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Courtyard Charlotte City Center

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Traveller (99)
Room & Suite (142)
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Overview
  • Excellent34%
  • Very good41%
  • Average20%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
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Offers from Courtyard Charlotte City Center
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (427)
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419 results
Traveller rating
144
162
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144
162
85
21
7
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All reviewsgreat locationwithin walking distanceparking garagefront deskruth's chriscourtyard by marriottroom was cleanoffice buildingstreet noisehigh floorking roomnight lifecentral locationroom servicewould stay here againstayed one nightcoffee maker
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1 - 5 of 419 reviews
Reviewed 2 days ago

Great place to stay right downtown. Within walking distance of many great restaurants. Very friendly staff. Always remembered my name. Room was clean and updated. Bed was very comfortable. If you have a car you do have to pay for parking. Overall great place to...More

Thank SeanA30
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded yesterday

Dear SeanA30, Thank you for staying with us while in Charlotte. We appreciate you taking the time to review the property and overall great recommendation. It was a pleasure to have you as our guest. Come back and see us!

Reviewed 6 days ago via mobile

Stayed here only for a night, and was pleased. The location is right in the middle of Charlotte, within walking distance to restaurants and bars. Check in was easy and the staff was pleasant. They have Ruth Chris as part of their room service and...More

Thank BreW2006
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded 4 days ago

Thank you for taking the time to share and rate your stay experience. We are happy to hear that you enjoyed our services and amenities and appreciate your recommendation for future stays! Come back and see us-

Reviewed 3 weeks ago via mobile

David and Renee. 2 names you must remember. I came here with my family concerned about how things were going to turn out. A reservation booking mishap few hours prior left me scratching my head. More importantly, Marriott customer service rep conceded that my best...More

Thank Roman Z
Response from JimClemmons2013, General Manager at Courtyard Charlotte City CenterResponded 3 weeks ago

Dear Roman Z, WOW, what a great story to read! Thank you for letting the world know about your experience at Courtyard Charlotte City Center and specifically about your interactions with Renee and David. We are very fortunate to work with both of them; true...More

Reviewed 19 March 2018

It's a Courtyard. Everything you need but not a lot of pampering. Check-in desk was great. Parking fine. Clean, everything worked, looked pretty new. Room was big with some seating and a desk. Looks to cater to business types, but not bad for families. Didn't...More

Thank trip atkins
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded 5 weeks ago

Thank you for staying! We appreciate your review and highlights of the property-

Reviewed 19 March 2018 via mobile

Would have given this hotel much better ratings except that housekeeping is so bad. This is a great location and the rooms are nice and well appointed. We are lifetime gold members and have come to expect much better from Marriott properties. Two days of...More

Thank hiltonheadgal
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded 20 March 2018

Dear hiltonheadgal, thank you for taking the time to share your stay experience. We truly appreciate your feedback. I am disappointed to hear that our Housekeeping department fell short of delivering the level of service we strive to provide. I agree that what you experienced...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$182 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Charlotte
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$182 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Charlotte
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (99)
Room & Suite (142)
Dining (27)
Pool & Beach (1)
Amenities (27)
Questions & Answers
Ask a question
SellyJetSetter
6 April 2018|
Answer
Response from travelinbroke | Reviewed this property |
No there is not. Courtyard Marriotts have Bistros with made to order breakfast at a cost. Usually $8-$13.
0
Votes
SellyJetSetter
6 April 2018|
AnswerShow all 2 answers
Response from tarheel919 | Reviewed this property |
no it isn't, the restaurant is on 2nd level and other in walking distance.
0
Votes
Billzil50
14 October 2016|
AnswerShow all 4 answers
Response from queenofthecreek | Reviewed this property |
I am unaware as we drive in
0
Votes
Room Tips
"Stay on a high floor for views."
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"They do have two King Suites on the upper level corners with great views."
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"Great views of Charlotte, At the Hub-of-the-Wheel of everything"
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"Don't know as couldn't be upgraded so just got a standard room facing other rooms, no view"
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