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Hampton Inn and Suites Charlotte - Arrowood Rd.

625 reviews
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Traveller (46)
Room & Suite (31)
Dining (7)
Overview
  • Excellent61%
  • Very good24%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“great hotel”(33 reviews)
“king suite”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn and Suites Charlotte - Arrowood Rd.
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (625)Write a Review
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Traveller rating
366
148
62
24
15
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366
148
62
24
15
Show reviews that mention
All reviewscarowinds amusement parkgreat hotelking suitegreat stayfull kitchenbreakfast staffroom was cleanrecommend this hotelcomplimentary breakfastbusiness tripoatmealthe breakfast areawould definitely stay here againliving roomstaff was friendlyone night stayfront desk staff
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1 - 5 of 615 reviews
Reviewed 1 week ago

My stay was fine with a couple of exceptions. I was unaware of all the construction the hotel was under. Easy enough to work around but made parking difficult. Because the construction was on the roof and I was on the 7 th floor (...More

Thank E9991NAjimb
Response from Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd.Responded 6 days ago

Thank You very much for bring to our attention your most recent experience. We apologize for the leak you experienced and brought this issue to the general contractors attention for repairs. We are very excited we are in final stages and look to the opportunity...More

Hotel's Favourite
Reviewed 14 November 2017

When we stayed the hotel was undergoing construction, but somehow they still managed to keep it quiet. Our room was a king suite and perfect! Clean, well stocked, large and the bed was so comfortable. Breakfast was truly wonderful with a large selection of food...More

2  Thank cricket44314
Response from Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd.Responded 22 November 2017

Thank you very much for your review on Trip Advisor. As we are focused on the guest experience, we have made every effort to ensure the comfort of our guest and have a seamless renovation. Efforts are diligent with working with the contractors not to...More

Reviewed 3 weeks ago

Amazing staff. Extremely clean room and location. Overall, I am super happy! The hotel is undergoing some renovation, however, I cannot complain about noise or dirtiness. You cannot even tell that there is construction going on in the hotel. Stefan, was just amazing! Great customer...More

Review collected in partnership with Hampton
Thank 389ghislainem
Reviewed 26 December 2017

Despite being under exterior renovation, this hotel is always clean and comfortable. The staff are consistently welcoming and accommodating recognizing Hilton Honors membership with warmth and familiarity.More

Review collected in partnership with Hampton
Thank V1040DKteresab
Response from Michael Z, Public Relations Manager at Hampton Inn and Suites Charlotte - Arrowood Rd.Responded 28 December 2017

Thank you very much for your review on Trip Advisor. As we are focused on the guest experience, we have made every effort to ensure the comfort of our guest and have a seamless renovation. Efforts are diligent with working with the contractors not to...More

Reviewed 13 December 2017

Horrible beds; rude staff. Very disappointing stay. Weather was bad and hotel had no covered parking area. Breakfast was not good at all . I always stay at Hampton Inn but definitely one of the worse I’ve stayedMore

Review collected in partnership with Hampton
Thank 298shereem
Response from Michael Z, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd.Responded 28 December 2017

We regret we did not meet your expectations. As we are focused on the guest experience, we have made every effort to ensure the comfort of our guest and have a seamless renovation. Efforts are diligent with working with the contractors not to impact our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$113 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Charlotte
#9 Business Hotel in Charlotte
#25 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$113 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Charlotte
#9 Business Hotel in Charlotte
#25 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (46)
Room & Suite (31)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Scott W
12 October 2017|
AnswerShow all 4 answers
Response from Michael Z | Property representative |
Good Afternoon. The Hotel has a coin operated Guest laundry located on the first floor.
0
Votes
Nancy V
11 April 2016|
AnswerShow all 3 answers
Response from Apolonia_94 | Reviewed this property |
No pets.
0
Votes
Antonio M
19 March 2016|
Answer
Response from operaloverCanada | Reviewed this property |
I don't Know.
0
Votes
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12
Room Tips
"Ask first about the construction"
Read review
"Suite 311 was huge!"
Read review
"Back Side of the hotel is quiet."
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"Room 701 & 703 is great if you have a large family."
Read review
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