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Omni Charlotte Hotel

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Traveller (222)
Room & Suite (177)
Pool & Beach (16)
Overview
  • Excellent41%
  • Very good26%
  • Average17%
  • Poor10%
  • Terrible6%
Travellers talk about
“trade bar”(22 reviews)
“valet staff”(29 reviews)
“valet parking”(77 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Omni Charlotte Hotel
Offers & Announcements: SUMMER SAVINGS ARE HERE
Hotel deals
Offers from Omni Charlotte Hotel
Offers & Announcements: SUMMER SAVINGS ARE HERE
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,351)
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2,335 results
Traveller rating
907
623
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237
162
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907
623
406
237
162
Show reviews that mention
All reviewstrade barvalet staffvalet parkingwithin walking distancerooftop poolheart of downtownconvention centerlocation is greatstaff was friendlybusiness tripepicenterwalgreensconferencenightlifeconcertarenaconvenience
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1 - 5 of 2,335 reviews
Reviewed 1 week ago

We stayed here while attending a wedding. There was some construction going on which always affects one's overall experience. The rooms were okay and service was good.Felt that there were plenty of areas overall in which the hotel could improve itself to set a much...More

Thank sr6266
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “sr6266,” Thank you for taking the time to share your feedback after your recent stay. We appreciate your comments. We do have rooms away from the busier areas and if a guest requests a room in a quieter section of the hotel, we are...More

Hotel's Favourite
Reviewed 1 July 2018 via mobile

The Omni is almost finished with their beautiful renovations and we were fortunate to be in one of their new guest rooms. The beds are super comfy and the room was very large. So nice to have the full length couch/seating area plus the desk....More

Thank aweaver94
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 3 July 2018

Dear “aweaver94,” Thank you for your review of the Omni Charlotte Hotel. We are thrilled you enjoyed the new guest room accommodations, especially the full length couch and seating area. Thank you for the favorable mention of our Select Guest Program. Our loyalty program rewards...More

Reviewed 1 week ago

Fast friendly and clean. The things you'd expect when staying in a nice trusted Hotel! Hotel has pool on roof with towel, lounge chairs, and (get this) a fully stocked bar. Stayed at the Charlotte location to be close to the Bank of America Stadium...More

Review collected in partnership with Omni Hotels & Resorts
Thank K4352JVhenrym
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “K4352JVhenrym,” Thank you for your great review. The Omni Charlotte Hotel prides itself in the ability to provide the highest level of quality and service to our guests. Thank you for your favorable review of our pool, the really good food and drinks from...More

Reviewed 1 week ago

This is a beautifully renovated hotel. The are in a great location across the street from the EpiCenter and a block up from the Spectrum Center. Super convenient to everything downtown. The staff was super friendly. My only complaint is why does it cost $27...More

Thank tiggerj23
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “tiggerj23,” I agree, the hotel is beautifully renovated. Our great location is convenient to everything downtown. Thank you for the favorable mention to our staff as we are very proud of the wonderful service and attention provided to our guests. We will share your...More

Reviewed 1 week ago

What a thoroughly nasty hotel this is with absolutely nothing to recommend it. Featureless, drab and utilitarian, it squats over an equally drab shopping mall, both in dire need of renovation. Filthy dirty and noisy rooms (I was moved twice) with broken A/C (in both...More

1  Thank Aoxamoxoa
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “Aoxamoxoa,” Guest feedback is essential when improving our guest experience and we appreciate your review. We work diligently to leave a favorable impression on all of our guests. We appreciate your comments and have addressed areas of concern with our team. Our location is...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$176 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$176 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (222)
Room & Suite (177)
Pool & Beach (16)
Dining (8)
Amenities (13)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Amber L
16 August 2018|
AnswerShow all 2 answers
Response from Swordfish911 | Reviewed this property |
It’s aboit a 10-minute walk.
0
Votes
Christine A
17 April 2017|
Answer
Response from David P | Property representative |
The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
0
Votes
TBains
15 April 2017|
AnswerShow all 2 answers
Response from David P | Property representative |
We do have connecting rooms. Please just called the hotel directly to make arrangements
0
Votes
Room Tips
"choose high floor as there is noise from the street below"
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"Be sure you are away from the noisy outside bar that booms bass all day until midnight."
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"Avoid booking for weekend stays, the noise is unbearable"
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"Request renovated rooms"
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