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Omni Charlotte Hotel

2,218 reviews
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Traveller (202)
Room & Suite (147)
Pool & Beach (10)
Overview
  • Excellent41%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,218)Write a Review
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All reviewsvalet staffvalet parkingwithin walking distanceconvention centerlocation is greatstaff was friendlybusiness tripepicenterwalgreensdowntownconferencenightlifeconcertarena
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1 - 5 of 2,202 reviews
Reviewed yesterday

Renovations are making the stay at the Omni horrible. Noise is unacceptable in the room as well as the bar/eating area. Toilet bowls are rusted/water stained. Doors in the rooms dirty. Security is questionable since the elevator key is supposed to keep you from going...More

Review collected in partnership with Omni Hotels & Resorts
Thank Margie A
Hotel's Favourite
Reviewed 4 weeks ago

The staff was courteous, but the hotel didn't live up to the online photos. Found it wasn't as clean as we had hoped. However, it was close to shops and restaurants and convenient to work. Great spaces to have privacy to work.More

1  Thank Wheaties
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 3 weeks ago

Dear “Wheaties,” Thank you for your feedback. It was great to hear that you enjoyed our location. The hotel is located in the center of the city and within walking distance to many entertainment venues. We would like to apologize for any issues with your...More

Reviewed 2 days ago

Just got back from a weekend stay. This hotel is absolutely in shambles due remodeling. We got vague message about potential noise right before our arrival.. What an understatement! There was constant noise from 7AM until 7PM. Despite this state of disarray, The Omni still...More

1  Thank sanibelowner
Reviewed 6 days ago

This should be premium hotel in downtown Charlotte. However, I've stayed multiple times and had sub-par maid service. The room wasn't refreshed nor soiled towels picked up and clean towels left. The coffee pods weren't refilled either. This has happened to me more than once...More

Review collected in partnership with Omni Hotels & Resorts
1  Thank David R
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 5 days ago

Dear “David R,” Thank you for bringing this to our attention. Please accept my apologies for the inconveniences you experienced. We appreciate your comments and I can assure you we have made improvements in our process. Warm regards,

Reviewed 1 week ago

I travelled with a friend for a wedding and we stayed at the Omni Charlotte. Yes, it was one of the blocks, and the closest to the venue (walking distance and completely covered). It was the best decision we made. The room and beds were...More

Thank Anna T
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 6 days ago

Dear “Anna T,” Thank you for taking the time to review the Omni Charlotte Hotel. We are thrilled you enjoyed your weekend here with your wedding group and utilizing our covered walkways, which can be accessed from the elevator or escalators inside the hotel. The...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$170 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$170 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (202)
Room & Suite (147)
Pool & Beach (10)
Dining (5)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Christine A
17 April 2017|
Answer
Response from David P | Property representative |
The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
0
Votes
TBains
15 April 2017|
AnswerShow all 2 answers
Response from David P | Property representative |
We do have connecting rooms. Please just called the hotel directly to make arrangements
0
Votes
tinydancerath
9 March 2017|
AnswerShow all 2 answers
Response from Al M | Reviewed this property |
Sorry, no idea
0
Votes
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123456
Room Tips
"If you still want stay there, insist you do not want the side facing the rooftop bar."
Read review
"High room is probably quieter during construction"
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"Ask for a higher floor and a renovated room."
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"want a tub, ask for two queens. Most king rooms have shower only. Becuase buildings are interconnects..."
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