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Omni Charlotte Hotel

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Traveller (207)
Room & Suite (147)
Pool & Beach (10)
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Overview
  • Excellent41%
  • Very good26%
  • Average17%
  • Poor10%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,260)
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All reviewsvalet staffvalet parkingwithin walking distancerooftop poolconvention centerlocation is greatstaff was friendlybusiness tripepicenterwalgreensdowntownconferencenightlifeconcertarena
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11 - 15 of 2,244 reviews
Reviewed 1 week ago

At the time of my stay in March construction was still going on and the roof top bar still not ready. However, the stay was a positive one- the room was very quiet, check in professional, and location central and ideal. I did not use...More

1  Thank Ivan O
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “Ivan O,” Thank you for choosing the Omni Charlotte Hotel. We are pleased to hear that you enjoyed your stay. The hotel is nearing the completion of a significant remodel mid 2018 and we are excited to see the transformation materialize. Our hotel is...More

Reviewed 2 weeks ago

I booked this hotel expecting to receive a room like in the photos they show on their site. However, the room I got looked nothing like it. The furniture was old and worthy of a cabin, and the artwork was generic artwork you can find...More

Review collected in partnership with Omni Hotels & Resorts
Thank unknownk2018
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “unknownk2018,” Thank you for taking the time to inform us of your concerns during your recent stay with us. Guest feedback is essential when improving our guest experience and we appreciate your review. We work diligently to leave a favorable impression on all of...More

Reviewed 2 weeks ago

This is a great hotel. The staff was attentive & pleasant. It is central to most of downtown so you are able to walk just about anywhere you want to go. The food was very good (through room service & the restaurant).More

Review collected in partnership with Omni Hotels & Resorts
Thank Ellen O
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “Ellen O,” Thank you so much for taking time to review the Omni Charlotte Hotel. We are happy to receive such positive feedback in regards to your recent stay with us. As a team, we take pride in servicing our guests. We are looking...More

Reviewed 2 weeks ago

Short trip but great stay. The rooms where clean, staff was friendly, and the location is where you want to be. The only down side to me was no microwave in the room other than that the experience was good.More

Review collected in partnership with Omni Hotels & Resorts
Thank jmays256865
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “jmays256865,” We are delighted to hear that you had a great stay at the Omni Charlotte Hotel. We are thrilled that you were able to take advantage of our location in the heart of uptown and within walking distance to many restaurants and entertainment...More

Reviewed 2 weeks ago

Overall good experience. Probably be alot better after renovations are complete. Great people, great location close to the Spectrum center, which was great. Couldn't ask for too much more. Will definitely recommend.More

Review collected in partnership with Omni Hotels & Resorts
1  Thank kessex763497
Response from Douglas H, General Manager at Omni Charlotte HotelResponded 1 week ago

Dear “kessex763497,” Thank you for choosing to stay with us at the Omni Charlotte Hotel for Easter 2018. We are excited you had an opportunity to experience our newly re-imagined hotel that will be completed mid 2018. We truly appreciate your comments about our staff...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$172 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$172 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (207)
Room & Suite (147)
Pool & Beach (10)
Dining (5)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Christine A
17 April 2017|
Answer
Response from David P | Property representative |
The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
0
Votes
TBains
15 April 2017|
AnswerShow all 2 answers
Response from David P | Property representative |
We do have connecting rooms. Please just called the hotel directly to make arrangements
0
Votes
tinydancerath
9 March 2017|
AnswerShow all 2 answers
Response from Al M | Reviewed this property |
Sorry, no idea
0
Votes
Room Tips
"Make sure you advise you want a renovated room."
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"If you still want stay there, insist you do not want the side facing the rooftop bar."
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"High room is probably quieter during construction"
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"Ask for a higher floor and a renovated room."
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