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Omni Charlotte Hotel

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Omni Charlotte Hotel
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1,830 Reviews from our TripAdvisor Community

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Showing 1,818: English reviews
Reviewed 3 weeks ago

Every member of the staff from this hotel was above and beyond expectations. The hotel is clean from every conceivable corner that a guest would venture into. The meeting rooms and staff provide excellent value for dollars spent and the staff are very attentive to each attendees needs.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank kennethcA4563RB
Charlotte, United States
Reviewed 3 weeks ago

Omni Charlotte is a wonderful hotel - located in the middle of uptown Charlotte. The staff is accommodating and friendly, food is great - amazing for groups; however the hotel is also close to many fabulous restaurants in the heart of the city within walking distance.

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Thank Cristen T
United States
Reviewed 3 weeks ago

The rooms were comfortable, the food decent, the location optimal, but the customer service was top notch. Serving large crowds is not easy; their staff provided seamless transitions while providing an enjoyable environment for our business conference. Thank you, Omni staff, for the many smiles and kind greetings!

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Thank goldiem2017
Charlotte, United States
Reviewed 3 weeks ago

My wife and I stay at the Omni in uptown Charlotte for our anniversary each year. From the valet's to the front desk, from the food to the cleaning staff - we have never had a problem. Only once did we ever mention an issue (with food) and it was removed from the bill before I could finish explaining why....

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Thank Carlos M
Reviewed 3 weeks ago

I highly recommend the hotel traveling on business. The staff, rooms, food and service were excellent. Especially liked the ability to connect to other offices, buildings, restaurants, shops without going outside. Starbucks was super close and also inside and appreciated being able to order a coffee online and have it ready to pick up without having to wait in line.

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Thank Carol B
Hartford, United States
Reviewed 4 weeks ago

Omni Charlotte met my very high standards and expectations in every regard. Omni Charlotte totally deserves the time it took to write this review because of the exceptional and high level of service I received as a guest for check-in, room service, luggage assistance, valet parking and check-out. The room was comfortable and luxurious.

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Thank pauletted471
Elm City, North Carolina
Reviewed 4 weeks ago

First time staying at this motel but family members are repeat vacationers here. Rooms were very nice. Had noise from street but hotel can't control that. Close to activities we were participating in. I would stay there again.

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Thank wwall1197
Brooklyn, New York
Reviewed 4 weeks ago

I've stayed in Charlotte dozens of times, and usually at the Omni. The rooms are very spacious and convenient for business travelers. The staff is great, and the managers stay on top of things. In general they are pretty generous with upgrades if there is room. The elevator from street level is a little quirky in that you have to...

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Thank pauiiov
Minneapolis, United States
Reviewed 21 January 2017

Shortly after check-in, and with a "do not disturb" sign on the door, someone entered my room with a key. The only thing that stopped them was the security latch on the door. Security traced the entry to a maid. There was NO reason for entry, so I can only assume that person has ill intent. Security said they employ...

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Thank N8696CFkimberlys
Denver, Colorado
Reviewed 20 January 2017 via mobile

Found two glass shards in my shower. Thank god I saw them before I stepped in or it would have been a disaster. You know that means they clean the drinking glasses in the shower. Room was unimpressive. On a positive note, bed and pillows were comfy.

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Thank mesorrent

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 East Trade Street, Charlotte, NC 28280
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $214 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Orbitz, Priceline and Travelocity so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
15 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

See all questions (15)

Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room looking on out to the city”
 of 5 bubbles Paige466, 20 Feb 2017 | Read review
“request a room away from the elevators”
 of 5 bubbles TheTravelObsession, 15 Feb 2017 | Read review
“we had a room overlooking the pool not bad, but I think i would like to have more of a city street view.”
 of 5 bubbles oregonbob55, 13 Feb 2017 | Read review
“bottom floor rooms in the back are not handicapp. neither are the rooms”
 of 5 bubbles gospdrcr77, 12 Feb 2017 | Read review
“I cant imagine ever getting a bad room here. So, pick any room - Im sure you'll be happy.”
 of 5 bubbles carlosmC4919PS, 1 Feb 2017 | Read review
5 of 5