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Omni Charlotte Hotel

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Omni Charlotte Hotel
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1,773 Reviews from our TripAdvisor Community

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Showing 1,761: English reviews
Charlotte, United States
Reviewed 15 February 2016

The Omni Charlotte could learn a thing or two from the Ballantyne Hotel. Paying for overnight parking and paying to stay at the Omni was a little much. I could understand paying to park if just visiting. Bar and front desk staff weren't the greatest. No one came to clean our room while there for 2 nights. Room Service was...

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Helpful?
Thank Emily J
Vernon, Canada
Reviewed 15 February 2016 via mobile

This was our third visit to Hotel Omni Charlotte and I can say confidently we will not be coming back to this property. The level of service has taken a steep decline in areas of the front desk, restaurant staff and housekeeping. The bellmen have remained very helpful and friendly. First off, upon checking in the front desk staff were...

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Thank Kirsten R
Charlotte, United States
Reviewed 14 February 2016

Good quality; good and helpful staff; good location; good rooms and room service, good gym facilities, reasonable prices; please check previous page for few upgrades like breakfast, room beverages, and elevator and door key type upgrades/modernization.

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Thank Subrata Mr C
Bristol, Tennessee
Reviewed 12 February 2016

Each time that we visited Charlotte, we always stayed at Aloft. We like staying in the action so we can walk to every venue. Maybe we are becoming old and grumpy, but the last time that we stayed at Aloft, it was loud and needed a facelift, so we decided to try the Omni. The Omni is still in the...

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Thank Kim W
Bluffton, South Carolina
Reviewed 11 February 2016

13 moms travelling for a weekend shopping trip....We booked 4 rooms with two double beds in each room and sofa bed several months ago. Was notified one hour prior to check in that this room type didn't exist and our option would be a king room with a sofa bed instead. Our group was fairly upset that we were given...

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Thank redfrogdotcom
Jacksonville, North Carolina
Reviewed 11 February 2016

Extremely small bathrooms. Once you laid down the cheap bathtub mat on the floor you could not close the door. I could not take a shower in the tub because it felt dirty, and old. We were placed in room that connected to another room, which I never knew hotels even did that anymore. This hotel is old and unkempt,...

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Thank LadyDianeG114
Gainesville, United States
Reviewed 10 February 2016

When my organization chose Charlotte, I didn't know a lot about the city. I hoped that things would be good and boy were they. The hotel was easy for the taxi driver to get to. Check-in was a breeze. I arrived a little early and they were able to accommodate me with a room before check-in time. I figured I...

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Thank Amanda F
Sparta, New Jersey
Reviewed 9 February 2016 via mobile

Stayed here for business and the room was clean and adequate . (Bathrooms are small) However, if you are sharing a room, bring an extension cord as the number of outlets was limited and with charging laptops, cellphones and iPads , it made it a bit challenging. Maybe the hotel can upgrade their lamps to include an outlet in each,...

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Thank SO194
Reviewed 9 February 2016

Very convenient location; wonderful, friendly staff; nice, large rooms; great view of the city. Easy walking to shopping, restaurants and sports/entertainment venues. Valet parking is required and an extra $24 fee but the valet staff are very nice. Didn't utilize in hotel restaurant or room service, which was overpriced in my opinion anyway.

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Thank Rhonda A
Tampa, Florida, United States
Reviewed 8 February 2016

Great location. It was right in front of the epicenter which has a lot to do. I will say I could hear the music in my room Friday night, but not enough to where it disturbed my sleep. Hotel is older and you can tell, but it is kept very clean. The staff was all wonderful and very attentive.

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Helpful?
Thank Claudia R

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $209 - $519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, Orbitz, Cancelon, Expedia, Priceline, Odigeo and Travelocity so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
14 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

See all questions (14)

Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for rooms on the 9th floor or higher”
 of 5 bubbles ChitownTravelGal, 29 Nov 2016 | Read review
“Find another hotel”
 of 5 bubbles evensong3, 27 Nov 2016 | Read review
“Ask for a room away for the suites.”
 of 5 bubbles rick19348, 14 Nov 2016 | Read review
“Just check in ....”
 of 5 bubbles wiberg11, 11 Nov 2016 | Read review
“Stay at the opposite end to the Epicenter entertainment precinct and avoid the doof doof!”
 of 5 bubbles 655Denis, 6 Nov 2016 | Read review
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