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Omni Charlotte Hotel

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1,802 Reviews from our TripAdvisor Community

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Showing 1,790: English reviews
Scottsdale, United States
Reviewed 14 March 2016

Excellent Location and Hotel. Wonderful Amenities and spacious clean comfortable rooms. Don go during the Pub Crawl on St. Pattys day , you will get no rest. Other than that it was great. The food in the restaurant was excellent and the staff very helpful and courteous. We were forewarned about the pub-crawl...it WAS INSANE! But we enjoyed the hotel.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Jody B
Jason B, Manager at Omni Charlotte Hotel, responded to this review

We would like to thank you for staying with us at the Omni Charlotte Hotel. We are thrilled that you enjoyed your stay and will make sure your comments are shared with the team. Although we thoroughly enjoyed being a hotel of choice for many of the Pub Crawl patrons, we are disappointed to hear that you did not receive...

Atlanta, United States
Reviewed 14 March 2016

Thank you all for a great stay! Staff was very friendly, rooms were very clean. Overall great experience. When I arrived there were a lot of people in the lobby but the check in process was very smooth. Our room wasn't ready but they called me as soon as it was and our bags were in our room as soon...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Alexandria J
Jason B, Manager at Omni Charlotte Hotel, responded to this review

We are delighted to hear that you had a great experience with us at the Omni Charlotte Hotel. It is a pleasure to hear that your stay with us was seamless and enjoyable. I will ensure that your comments are shared with the entire team, as it takes everyone to accomplish such a goal. We hope that you will consider...

Lanzarote, Spain
Reviewed 14 March 2016 via mobile

This hotel is a full luxury hotel with the nicest staff I have ever seen. It's extremely well placed in the middle of downtown Charlotte. Very easy access to everything, stadium, conference centre, etc. Definitely a great choice in all my business travels to Charlotte.

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Helpful?
Thank olbap1976
Jason B, Manager at Omni Charlotte Hotel, responded to this review

Thank you for staying with us at the Omni Charlotte Hotel. It is always a pleasure to hear such wonderful comments from our guests as our team works diligently each day to ensure that we are providing an exceptional experience for everyone. I will be sharing these comments with all of our associates and hope that we have the opportunity...

Reviewed 13 March 2016 via mobile

The people who work here could not be nicer but, they really need to freshen up the lobby and common areas. I have stayed here several times in the past few months and the escalator has been under repair each time. Wish they would invest in this place as the location is good and the athletic club is a nice...

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Helpful?
Thank Lisa M
Jason B, Manager at Omni Charlotte Hotel, responded to this review

Thank you for staying with us at the Omni Charlotte Hotel and choosing us as your home away from home. We would like to thank you for your comments and would like to let you know that we are working closely with our escalator vendor to ensure that it is working safely and correctly. I have also shared your comments...

Minneapolis, Minnesota
Reviewed 11 March 2016 via mobile

I stayed here for five nights during the CIAA basketball tournament week. While the noise and disturbance from some of the guests was frustrating, the hotel staff did a great job to go above and beyond in other ways. For example, I was put in a top floor room and there is a reception each evening with appetizers and a...

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Helpful?
Thank Charb01
Jason B, Manager at Omni Charlotte Hotel, responded to this review

Thank you for staying with us at the Omni Charlotte Hotel and choosing us as your home away from home. We are excited to hear that you had an enjoyable experience with us and hope that you will return next year. We hope that you are feeling better and make a speedy recovery!

charlotte, United States
Reviewed 10 March 2016

great location, rooms stink. I recommend booking online. I was having trouble with their website and called and the rates were much higher. I booked online for $100 dollars less. This is right in the center of everything but a smokey room would will discourage me from staying here again

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank William Y
Jason B, Manager at Omni Charlotte Hotel, responded to this review

Thank you for choosing the Omni Charlotte Hotel. Our goal is to provide our guests with a memorable experience and evidently we failed in that during your recent stay with us. We would like to apologize for the inconvenience that you endured during your stay and would like the opportunity to speak to you directly about the situation. Please feel...

Kingwood, TX, United States
Reviewed 7 March 2016

I had never stayed at an Omni, but gave it a try for four nights. Disappointing. Inconsistent housekeeping, forgotten items on in-room dining more than once, stained carpet and intermittent air-conditioning. Unless nothing else is available in Uptown Charlotte, I doubt I'll be staying again.

Review collected in partnership with Omni Hotels & Resorts
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Thank Lonnie C
NC
Reviewed 6 March 2016 via mobile

In town for 2-day assignment, chose to stay at Omni since I hadn't before. The stay was perfect, and I can't wait to go again. The room, while relatively compact, was sumptuous in its bedding and window coverings. I have never slept so well in a hotel bed! Evening turndown service with filled ice bucket & glasses & weather forecast...

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Thank lupara
Hartsville
Reviewed 4 March 2016

This is my second stay at this hotel. I was there on a work trip. The location is great as it was close to meetings and lots of nice places to eat. The room was good but the noise from outside even on the 11th floor was a bit loud at times. I will stay in the future if I...

Review collected in partnership with Omni Hotels & Resorts
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Thank David A
Newport News, United States
Reviewed 4 March 2016

The Omni Hotels & Resort in Uptown Charlotte is the perfect location to stay for the CIAA Basketball Tournament. It is close to the Arena and to all of the restaurants, clubs, bars, and other entertainment. I choose to stay hear because it is convenient with easy access and the staff are friendly and personable.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Timothy R
Jason B, Manager at Omni Charlotte Hotel, responded to this review

Thank you for staying with us at the Omni Charlotte Hotel. We truly enjoyed being a part of the CIAA Tournament and are thrilled to hear that you had an exceptional experience with us. It is always a pleasure to read such comments as you have provided us and we will be sharing them with the entire staff. We hope...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 East Trade Street, Charlotte, NC 28280
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $228 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Orbitz, Travelocity and TripOnline SA so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
15 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

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Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for rooms on the 9th floor or higher”
 of 5 bubbles ChitownTravelGal, 29 Nov 2016 | Read review
“Find another hotel”
 of 5 bubbles evensong3, 27 Nov 2016 | Read review
“Ask for a room away for the suites.”
 of 5 bubbles rick19348, 14 Nov 2016 | Read review
“Just check in ....”
 of 5 bubbles wiberg11, 11 Nov 2016 | Read review
“Stay at the opposite end to the Epicenter entertainment precinct and avoid the doof doof!”
 of 5 bubbles 655Denis, 6 Nov 2016 | Read review
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