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Omni Charlotte Hotel

2,218 reviews
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Traveller (202)
Room & Suite (147)
Pool & Beach (10)
Overview
  • Excellent41%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Omni Charlotte Hotel
Offers & Announcements: LIMITED TIME OFFER
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,218)Write a Review
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All reviewsvalet staffvalet parkingwithin walking distanceconvention centerlocation is greatstaff was friendlybusiness tripepicenterwalgreensdowntownconferencenightlifeconcertarena
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351 - 355 of 2,202 reviews
Reviewed 7 April 2017 via mobile

FYI from late March to early September the Charlotte alive at 5 outdoor party on the rooftop bar facing the hotel BLARES music from 5pm until 2am (right into the rooms). I contacted the front desk at 10:45pm to see when this nonsense ends and...More

Thank Ashley B
Response from Jason B, Manager at Omni Charlotte HotelResponded 13 September 2017

Thank you for staying with us at the Omni Charlotte Hotel. We apologize for the inconvenience you endured during your stay in regards to noise outside the hotel. We are working with the EpiCentre and local authorities to address the issues of noise in the...More

Reviewed 4 April 2017

Room maintenance is needed in the bathroom and on the Air Condition system. The Valet service was very slow when it. And to recieving cars. We waited over 20 min before we were helped. It was my wife's birthday and I was very disappointed with...More

Review collected in partnership with Omni Hotels & Resorts
Thank earl l
Response from Jason B, Manager at Omni Charlotte HotelResponded 13 September 2017

Thank you for staying with us at the Omni Charlotte Hotel. We would like to apologize for the inconveniences you endured during your stay in regards to in room maintenance and valet. We have shared your comments with the Engineering and Valet teams to have...More

Reviewed 3 April 2017

Please see previous commentary in relation to valet parking service during this stay. The valet service was less that adequate, slow and indifferent to me as their client. It took too long for them to retrieve my vehicle for a black tie event and my...More

Review collected in partnership with Omni Hotels & Resorts
Thank 717lolitam
Reviewed 3 April 2017

My initial room smelled very moldy, as if there was water that sat for quite some time. I asked the front desk for a change in room, and they were very nice in getting me a new room quickly. Unfortunately, in the new room, one...More

Review collected in partnership with Omni Hotels & Resorts
Thank nikkir269
Reviewed 3 April 2017

The room accommodations were fine, however the noise level was horrible. I understand that the hotel has no control over the surrounding business but the noise from the neighboring bars and restuarants went well into the A.M.. The guest staying on the floor(11th) with us...More

Review collected in partnership with Omni Hotels & Resorts
1  Thank staceyw180
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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$169 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$169 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
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Traveller (202)
Room & Suite (147)
Pool & Beach (10)
Dining (5)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Christine A
17 April 2017|
Answer
Response from David P | Property representative |
The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
0
Votes
TBains
15 April 2017|
AnswerShow all 2 answers
Response from David P | Property representative |
We do have connecting rooms. Please just called the hotel directly to make arrangements
0
Votes
tinydancerath
9 March 2017|
AnswerShow all 2 answers
Response from Al M | Reviewed this property |
Sorry, no idea
0
Votes
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123456
Room Tips
"If you still want stay there, insist you do not want the side facing the rooftop bar."
Read review
"High room is probably quieter during construction"
Read review
"Ask for a higher floor and a renovated room."
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"want a tub, ask for two queens. Most king rooms have shower only. Becuase buildings are interconnects..."
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