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Hilton Garden Inn Charlotte Uptown

808 reviews
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Traveller (96)
Room & Suite (55)
Dining (2)
Overview
  • Excellent57%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(96 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Charlotte Uptown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (808)Write a Review
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All reviewsnascar hall of fameconvention centerfront deskshuttle serviceparking garagewithin walking distancegreat hotelmile radiusdirectly across the streetfree shuttlebank of america stadiumdowntown areaspectrum centerthe hotel offershotel shuttlegreat stayrooms were clean
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11 - 15 of 797 reviews
Reviewed 17 January 2018

We were in town for a Cheer Competition! The location of the hotel was great! We were right across the street from the convention center! We were able to walk and not have to pay additional parking! The hotel staff was very nice and accommodating!...More

Review collected in partnership with Hilton Garden Inn
Thank 405christik
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 4 weeks ago

Ready.....OK! Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your time with us. On behalf of the entire city, we cherish the opportunity to host the Universal Spirit competition each year.

Reviewed 16 January 2018

Hotel was very clean. Staff very helpful. Only issue was restaurant was understaffed and it took a long time for our food to come to the table after ordering. This was the dinner shift. Breakfast was better - great food.

Review collected in partnership with Hilton Garden Inn
Thank debrac854
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 18 January 2018

Thank you for noticing our cleanliness. Our housekeeping team is one of our most consistent attributes and we will be sure to celebrate your comments as a team.

Reviewed 16 January 2018 via mobile

Hotel close to convention center and walking distance to most everything downtown. Room was decent and hotel provided shuttle service for free within a three mile radius. Also free cookies in the evening.

Thank Dave T
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 18 January 2018

Good to hear from you! Thank you for the positive sentiment and we look forward to seeing you again soon.

Reviewed 10 January 2018

The location of this hotel was key for us. It is in walking distance from Spectrum Center and Vapiano. The view from our room was amazing and the spa tub was very relaxing. We will definitely check this location again.

Review collected in partnership with Hilton Garden Inn
Thank Michael L
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 14 January 2018

Thank you for sharing your experience. We look forward to your return visit.

Reviewed 5 January 2018

Ask for a room on the "city" side of the hotel so you won't have a view of only the parking deck! Rooms on highest floors have best view (it has 15 floors). Free coffee in lobby but no free breakfast...you have to pay a...More

Thank Cavu F
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 13 January 2018

Thank you for taking the time to share your experience. We are thrilled to have played such a positive roll in your visit. We'll have to do something about those rates!! LOL!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$118 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (55)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
kris0121
16 February 2018|
AnswerShow all 2 answers
Response from ekohlenstein | Property representative |
We do offer a full hot cooked to order breakfast for $12.95. We look forward to seeing you soon.
0
Votes
RodneyS01
13 February 2018|
AnswerShow all 4 answers
Response from Cavu F | Reviewed this property |
You need to call the hotel and see if they would run their van/shuttle out that far. You could also use a taxi or Uber. You can also check the city bus schedule (CATS)...Charlotte has a pretty extensive bus system; however... More
0
Votes
ccmom2014
31 October 2017|
AnswerShow all 2 answers
Response from Gina O | Reviewed this property |
I’m only familiar with the buffet prices but the staff there is extremely accommodating so they may work something out for you to purchase ala carte for your children. Happy travels.
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Room Tips
"Not on the NASCAR side of the hotel"
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"Ask for a room facing the city on an upper floor to get a nice view of downtown..."
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"Always - away from the elevator!"
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"Avoid the floors with direct garage access as there's increased foot traffic. Rooms facing the NASCAR..."
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