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Residence Inn Charlotte Uptown

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#65 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Charlotte Uptown
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344 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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South Central Wisconsin
Reviewed 1 week ago

We stayed here to party in Charlotte on St. Patrick's Day. The location is just on the fringe of Uptown, within walking distance of terrific restaurants. There is reasonable parking in the hotel garage. The hotel is immaculate with friendly staff and offers a good standard free breakfast. We were on a cross country trip and appreciated the laundry facilities....

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Thank IrishFrau
Charleston, West Virginia
Reviewed 3 weeks ago

Stayed here for business in February. The location really couldn't be any better. The room was huge with plenty of light. The bed was quite comfortable. Shower was good. Room was clean and quiet. This was a nice stay for a couple of nights but it you need an extended stay location, this would be even better. Kitchen, dishes, fridge,...

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Thank Gramps25
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Gramps25; Thank you for your review of our property. That really helps others get a feel for what we have to offer. Please come back to see us when you in the area!

Minneapolis, Minnesota
Reviewed 4 weeks ago via mobile

So the hotel isn't too bad itself and is centrally located. However the pictures of the fitness center on the website do NOT match the actual fitness center. The weights are rusty and the black paint is actually crumbling off them as you use them. There is no cable machine, just a set of free weights.

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Thank Dave S
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Dave S; thank you for taking the time to critique our property. We recently had a renovation and due to ADA regulations, were required to remove the weight machine pictured on the website. We have contracted to have the new photographs produced and should have them on our website within the month. It should be noted that we do have...

Isle of Palms, South Carolina
Reviewed 5 weeks ago

There is absolutely not a thing negative I can say about this hotel and the staff. We had a wonderful time and each and every time we walked in the door we were greeted with a smile and a warm welcome. Courtney Moore was great in getting our reservations and the perfect rooms. From check-in, to the shuttle, to check-out...

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Thank Rhonda H
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Rhonda H.: Thank you for the glowing review! Reviews like yours make our efforts in service training all worth while.

Dallas, Texas
Reviewed 14 February 2017

I was in town for a very short period of time and needed a place to crash for the night. Everyone at the front desk was very nice, even to a Broncos fan. Each time I walked through the lobby I was greeted with a sincere smile and question of how my stay was going. I enjoyed a very nice...

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Thank Andrew L
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Andrew L. THANKS for your review! Come back anytime that you are in the area; especially football season. The Uptown Charlotte experience gets better every year with all the new venues, bars and restaurants!

Reviewed 8 February 2017

Recently spent a night at the Residence Inn Charlotte Uptown the night before a Carolina Panthers football game. The Residence brand is a long-term stay brand for Marriott, with rooms set up in a suite setup with full size refrigerators, small cooktops, dishwashers, and the like. This particular property is located just steps away from Bank of America Stadium (only...

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1Thank ShaggyMEB
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

ShaggyMEB; Thank you for such a nice review. We are thankful that you enjoyed the hotel, our service team, breakfast and the surrounding area. Great reviews like yours help reinforce our service culture!

Winter Park, Florida
Reviewed 7 February 2017

Recently remodeled, great uptown location, wonderful staff and a large lovely comfortable room. Dining, museums and sporting events in easy walking distance. Hotel offers shuttle bus for shopping or extended stay needs. We stayed here without having a vehicle and never needed one. I feel the need to comment again on how helpful the staff was during every interaction. I...

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Thank Joe A
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Joe A.: Thank you so much for the nice review on our property. We were thankful to hear that you enjoyed the hotel décor, the location and most importantly the service team! Please come back to see us.

Sao Paulo, SP
Reviewed 21 January 2017

I'm staying one month in this hotel and I'm very satisfied. The staff is very friendly, it seems they fill multiple roles depending on the need at hand, and they do a great job at making you feel at home, from the shuttle that takes you and picks you up anywhere within a 2-mile radius, to the social hour with...

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Thank EBL_11
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

ELB_11: Thank you for your recent stay with us and for the nice review. Come back to see us!

Roanoke, United States
Reviewed 17 January 2017

I stayed here while attending the 2016 Belk Bowl. The lobby, hallways, elevators, and rooms were clean, attractive, and served their purpose. The location for my stay was perfection. Within walking distance of the stadium, the ballpark where Tim McGraw was performing, and many great restaurants and shops. My mediocre rating, however, stems from the lack of planning concerning the...

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Thank O3773XUjuliec
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

juliec: Thank you for your review. We are thankful that you enjoyed the property and your visit to Charlotte for the Belk Bowl. I am very sorry for the issues at breakfast and I promise that we will work on the execution of our breakfast service. There are ways that we can stay stocked up to the proper level even...

Reviewed 12 January 2017 via mobile

I travel for work and this Residence is like a second home to me. The staff is extremely friendly and take pride in their work. The rooms are clean, recently upgraded and spacious. Like all Residence Inn breakfast is included and they have a nice social hour that often includes a light meal and free wine and beer. My colleagues...

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Helpful?
Thank Shareese W
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the nice review Shareese and for taking the time to do so. It's always helpful to hear what our guests think. Also, we appreciate all you do our business!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Photo of a standard Studio room. All rooms have fully furnished kitchens, couches, reclining chairs, work desks and more. Renovated in 2008 and 2009. ... more   less 

Additional Information about Residence Inn Charlotte Uptown

Address: 404 S Mint St, Charlotte, NC 28202-1510
Region: United States > North Carolina > Charlotte > Third Ward
Price Range: $252 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Uptown 3*
Number of rooms: 150
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Also Known As:
Residence Inn Charlotte Uptown Hotel Charlotte
Charlotte Residence Inn
Hotel Style:
#8 Business Hotel in Charlotte
#10 Green Hotel in Charlotte
#23 Family Hotel in Charlotte
#40 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charlotte Uptown staff and other travellers.
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Questions? Get answers from Residence Inn Charlotte Uptown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor in a suite with a city view and it was wonderful!”
 of 5 bubbles rhondah359, 20 Feb 2017 | Read review
“We chose a room with a king bed with a large open floor plan. It was perfect for our needs and very comfortable.”
 of 5 bubbles 558josepha, 6 Feb 2017 | Read review
“If you want s more quiet room, then request a room on the side of the hotel where the stadiums are not located.”
 of 5 bubbles kjh17536, 3 Nov 2016 | Read review
“Room 503 has a balacony”
 of 5 bubbles theresas926, 28 Aug 2016 | Read review
“We were on the 2nd floor and had no complaints.”
 of 5 bubbles 478pageh, 28 Aug 2016 | Read review
5 of 5