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Staybridge Suites Charlotte Ballantyne

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Traveller (49)
Room & Suite (209)
Dining (30)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“free laundry”(5 reviews)
“corporate park”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (262)
There are newer reviews for Staybridge Suites Charlotte Ballantyne
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All reviewsfree laundrycorporate parkseparate bedroomindoor swimming poolfire pitfree dinnerhot tubhome away from homestayed here for a weekeach morningbusiness centerfull kitchenrooms are largeoatmealpull out couchevening receptioncomfortable hotel
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11 - 15 of 257 reviews
Reviewed 13 September 2017

We encountered horrible customer service at Staybridge Suites and I plan to file a formal complaint. My husband and I had a travel emergency (misplaced credit card) and were ultimately approved to use our American Express account to pay for our hotel stay after a...More

1  Thank dukenurse99
Response from IHGService, Guest Relations Manager at Staybridge Suites Charlotte BallantyneResponded 20 October 2017

Hello dukenurse99, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest...More

Reviewed 11 September 2017

We had to book a hotel quickly to evacuate from Charleston SC in anticipation of Hurricane Irma. The hotel accommodated us quickly at what I believe to be a discounted price for evacuees. Further, when the storm turned and we needed to cancel 3 extra...More

Thank jjgrad3
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 16 October 2017

Dear jjgrad3, Thank you so much for your review of our hotel. We appreciate your loyalty to the Staybridge Suites Charlotte Ballantyne. I am pleased to hear you enjoyed your stay during such a troublesome time. A positive guest experience is something our staff takes...More

Reviewed 26 August 2017

This hotel is very nice and in a convenient location. I was disappointed that I had read online and other reviewers say that day passes were provided to the nearby YMCA, but that is inaccurate. I should have called to verify as that was one...More

Thank dufficat
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 9 September 2017

Dear dufficat, Thank you for taking the time to post this detailed review. The information you provided is helpful to us as it allows us to discover our shortcomings and make necessary improvements. We no longer have a partnership with the YMCA and I apologize...More

Reviewed 19 August 2017 via mobile

We stay here pretty frequently being elite spire members with IHG rewards club. I know I will always have a large enough room (1 bedroom with separate living area) for our family without being on top of each other. Carowinds closed early so we headed...More

Thank favorg10
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 23 August 2017

Dear favorg10, Thank you for commenting and taking the time to post this review regarding your recent stay at the Staybridge Suites Charlotte Ballantyne. Your valued feedback is welcomed as it allows us to discover our shortcomings and make necessary improvements. I apologize that your...More

Reviewed 14 August 2017 via mobile

We've stayed here before so didn't think twice before staying again. Great, clean, well appointed rooms. Staff was over the top! Tiana at the front desk was awesome! Also, the staff at breakfast was amazing - not many places you go will they have a...More

Thank Martha M
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 17 August 2017

Dear Martha M, Thank you so much for taking the time to post this wonderful review. We appreciate your loyalty to the Staybridge Suites Charlotte Ballantyne. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$148 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#50 Business Hotel in Charlotte
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#50 Business Hotel in Charlotte
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (209)
Dining (30)
Pool & Beach (18)
Amenities (11)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Deborah E
18 June 2016|
AnswerShow all 5 answers
Response from NicoleC1000 | Property representative |
Yes we do. Charge is $75.
0
Votes
Rebecca G
24 September 2015|
AnswerShow all 3 answers
Response from NicoleC1000 | Property representative |
yes they all have two bathrooms.
0
Votes
Room Tips
"Rooms around the garden court may get party noise."
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"Families should go for the 2-bedroom suites"
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"Non adjoining rooms are quieter."
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"DO not stay here!"
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