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Sonesta ES Suites Charlotte

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Sonesta ES Suites Charlotte
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503 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Washington DC, District of Columbia
Reviewed 11 January 2017 via mobile

This is the only property I will stay at while visiting Charlotte! The rooms are spacious and the beds are extremely comfortable! My room is always extremely clean, with great detail. Breakfast is always great, as there is such a variety (for a hotel). Love this place, the staff is the best!!!!

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Helpful?
Thank neicyham
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites of Charlotte and making us your hotel of choice when you travel to the Queen City. We are proud to provide the most comfortable beds in the area and I am particularly grateful to work with such a great team. We all truly are here to serve our guests and provide a great...

Oakville, Connecticut
Reviewed 28 December 2016

need to make the doors to the hotel rooms close quieter. Should offer Greek yogurt I personally like strawberry. The rooms were awesome we loved them and it worked out great for us. Loved the fireplace and the furniture outside to sit.

Review collected in partnership with this hotel
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Helpful?
Thank Lori P
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. Your feedback is very important to us and we will certainly look into ways to make the room doors close more quietly. We are so glad you loved our rooms and that you were able to enjoy our Courtyard which has a sport court to enjoy a basketball game and gas...

Spartanburg, South Carolina
Reviewed 27 December 2016

My stay at Sonesta ES Suites in Charlotte was very nice. The room was clean, the breakfast was great and the staff were very attentive. I will recommend this hotel to other people in my workplace. It was very nice.

Review collected in partnership with this hotel
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Helpful?
Thank joanmH8104CN
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing to stay at Sonesta ES Suites Charlotte. I am glad you found our suites both nice and clean. Our hot breakfast buffet changes each day so our guests are sure to find something delicious and satisfying. We appreciate your wonderful recommendation to other people in your workplace and we are committed to providing you and all...

Sarasota, Florida
Reviewed 21 December 2016

Very pleasant stay at this South Charlotte gem. The room was very clean and the staff more than pleasant. This is my second year coming to Charlotte and if I return this is where I will stay. The professional staff even forwarded mail to me..

Review collected in partnership with this hotel
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Helpful?
Thank Jed A
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte! Our staff is always willing to go above and beyond to make sure you have a pleasant experience with us. Our spacious reimagined suites are cleaned daily to ensure that our guests are comfortable and feel right at home as they should in any great hotel. We truly appreciate the...

Philadelphia, Pennsylvania
Reviewed 21 December 2016

Staff is excellent. Beds are most comfortable. If ever back in Charlotte I'll only stay at the sonesta. Easy access off but interstate. Had a great time while there and breakfast was excellent. Really enjoyed my trip.

Review collected in partnership with this hotel
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Helpful?
Thank MJ12360795
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for allowing Sonesta ES Suites of Charlotte the opportunity to be a part of your trip to the Queen City! Our reimagined suites are always great for a good night’s rest for our guests. The hotel is conveniently located less than 1 mile off of the 77 and 485 highways. We’re pleased to know that your stay with...

Detroit, Michigan
Reviewed 3 December 2016

After the third day of being told housekeeping "must have forgotten" to clean our room, it became clear that maintaining a clean hotel isn't a top priority here. Don't get me wrong - the front desk staff is VERY nice and polite. They are the saving grace of this property. But the room wasn't clean, the breakfast was very average,...

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Helpful?
Thank hobsonmedia
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. Please allow me to extend my sincerest apologies for the poor experience you had while staying with us. I am mortified that our team failed to live up to expectation and I have discussed your experience with my leadership team. I am confident that if you were to give us another...

Charlotte, North Carolina
Reviewed 26 November 2016

The location was very convenient re access to highways, restaurants and shopping. The hotel staff was wonderful and provided storage for medical equipment we needed for my mom. (Oxygen tanks, wheelchair and oxygen concentrator).. They were kind enough to have it in the room when we checked in. Great price and great amenities. Only concern was the height of the...

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Helpful?
Thank aejkwilson
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites to host you and your lovely family during your family reunion. Our hotel is conveniently located near the 77 and 485 highways and Uptown Charlotte is a very easy 15-minute commute. We know that having the medical equipment for your mother was important so we made sure it was on-hand upon your...

Williamsburg, Virginia
Reviewed 24 November 2016 via mobile

We stayed at the Sonesta for 3 nights with our two labs and thorough enjoyed the hotel. The people at the front desk are very knowledgeable and nice. We had a 1 bedroom suite and it was great for the price. My husband brought breakfast back to the room daily and it was fantastic compared with most hotels. The sonesta...

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Helpful?
Thank Karen H
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites of Charlotte, we are very pleased to know that you and your furry friends were able to enjoy your stay with us. Our front desk team is always guest ready and prepared to ensure that your stay with us falls nothing short of amazing. Our one bedroom suite is a great option,...

Virginia Beach, Virginia
Reviewed 24 November 2016 via mobile

We had to move out of our house and our home office temporarily. The Sonesta ES Charlotte was perfect for us. The parking was good and the property was clean. It was always a pleasure to see a few to several people hanging out visiting in the main floor sitting room. The staff was friendly, helpful and professional.

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Helpful?
Thank JudyPerrine
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing Sonesta ES Suites for your lodging solutions! Our hotel is a great fit for many travelers. Our reimagined suites offer a kitchenette area equipped with a full sized fridge and 2 burner stove top as well as a spacious living room area. Our goal is to create a friendly and comfortable environment so that our guests...

Stockholm, Sweden
Reviewed 6 November 2016 via mobile

The suites and the whole hotel have been fully renovated. They look great. The suite was very comfortable and the kitchen very handy. The sofa bed was comfortable. The breakfast above the expectations for such a hotel.

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Helpful?
Thank Andres_and_Angela
Shingi R, General Manager at Sonesta ES Suites Charlotte, responded to this review

Thank you for choosing the Sonesta ES Suites Charlotte. We are very pleased to know that you had the chance to experience our reimagined hotel. Our suites are spacious and include a fully equipped kitchen, as well as a living room with a pullout sofa in our one or two bedroom suites. Hats off to our chefs that serve our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The newly RE:imagined Sonesta ES Suites Charlotte located in the Arrowood Business District offers a choice of three recently updated spacious suite accommodations: studio, one bedroom and two bedroom/two bath. An extended stay hotel with suites featuring well-appointed kitchens, including microwave, coffee maker, apartment-sized refrigerator with ice maker, and stove top. Separate living and work areas come complete with complimentary high-speed internet, phone with personalized voicemail. We offer a premium cable package with over 65 total channels available. When you visit Charlotte, NC, the home of the Carolina Panthers, Charlotte Bobcats and NASCAR, you will find our hotel conveniently located to Bank of America Stadium, Time Warner Cable Arena, BB&T BallPark, Carowinds, Ray's Splash Planet, US National Whitewater Center and Charlotte Motor Speedway. Our on-site convenience store (the Shoppe), laundry room (the Soap), and business center are all open around the clock. When it's time to unwind we offer a variety of options including our fitness center (the Mat), outdoor sports court, pool, and barbecue pavilion. A hot breakfast buffet is included complimentary daily. We also offer a complimentary evening social Tuesdays, Wednesdays, and Thursdays. Pets are welcome with a non-refundable pet fee. ... more   less 

Additional Information about Sonesta ES Suites Charlotte

Address: 7925 Forest Pine Drive, Charlotte, NC 28273
Region: United States > North Carolina > Charlotte
Price Range: $184 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Charlotte 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Hotel Style:
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Charlotte staff and other travellers.
10 questions
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Detroit, Michigan
5 months ago
Baltimore, Maryland, United States
6 months ago
Washington DC, District of Columbia
8 months ago
18 days ago

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Questions? Get answers from Sonesta ES Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there's a "bad" room in this hotel. It's such a lovely overall environment!”
 of 5 bubbles jennifercU6209YS, 21 Jan 2017 | Read review
“The rooms are well insulated and quiet. Entry points are located on three sides of the property for easy access to your car.”
  • Second Bedroom
  • Kitchen and Entry From Sitting Area
  • Sitting Area From Kitchen
 of 5 bubbles RideHigh10, 26 Oct 2016 | Read review
“The two bedroom suite was a great size for a family of 4.”
 of 5 bubbles GigiBlues, 2 Oct 2016 | Read review
“I would not change a thing except the hand soap. You asked, so I answered. This is not a deal breaker, just my opinion. The Charlotte location is fantastic.”
 of 5 bubbles davidwT2663YW, 6 Sep 2016 | Read review
“Very nice spacious room, perfect location, really close to Carowinds, nice pool, good hot/cold breakfast! ”
 of 5 bubbles LoveSouthFlorida, 2 Sep 2016 | Read review
5 of 5