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TownePlace Suites Charlotte Arrowood

TownePlace SuitesUS$139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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TownePlace Suites Charlotte Arrowood
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138 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Charlotte Arrowood
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Showing 137: English reviews
Alabama
Reviewed 22 June 2016

We recently stayed here for 7 nights in a 2 bedroom suite. I will start with the good points. The price was extremely reasonable. The location is very convenient to the interstate. It is easy to get downtown from here. The staff was very friendly. The property itself needs attention. The carpet on the stairway to the second floor right...

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Helpful?
Thank MJMYT
TPScltGM, Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for staying with us and bringing your concerns to our attention. We strive daily to meet guest expectations and appreciate constructive feedback. I will definitely look into your concerns and get them addressed. We hope you will give us another chance when you travel back to Charlotte.

Dallas (near Atlanta), GA
Reviewed 13 June 2016

My time here was thankfully very short. I have not walked in to a hotel and been greeted with such a catastrophic experience and apathetic staff. When I walked in to check-in, I was promptly informed that the computer systems had been down for three days and the only way they knew what rooms were available was when someone checked...

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Helpful?
Thank Scott K
TPScltGM, Manager at TownePlace Suites Charlotte Arrowood, responded to this review

I want to sincerely apologize for the inconveniences you incurred during your most recent visit to our hotel. It is true our computer systems and our phones were down for at that point 3 days and we were going off of reports provided to us by Marriott for our arrivals and departures. It was a learning experience for all involved...

Reviewed 6 June 2016

I've stayed here a number of times on business (was even snowed in for a few days back in 2014 [never lost power and property had plow service come through]). Property is pretty (lots of grass and trees) and has 2 buildings. There is a Starbucks, Jack in The Box and Sonic within walking distance. A short drive will get...

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Helpful?
Thank Karen H
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for choosing to stay with us here at the Towneplace Suites. We are glad you enjoyed your stay and continue to keep coming back. We look forward to seeing you on your next visit to the area.

Glen Mills, Pennsylvania
Reviewed 23 May 2016

We chose this property for a couple of reasons- we wanted to bring our dogs on our trip to visit my son, needed at least a small kitchen space as we were staying for 6 nights and 2 bedrooms as I was traveling with my mother (who is a senior). As a long time Marriott Premier Elite member our reservation...

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Helpful?
Thank Kelley P
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

We love hearing that we were able to meet all of your expectations and are a loyal Marriott customer. We strictly enforce our quiet time and thank you for bringing your concern to our attention. We hope to see you again in your future travels visiting your son.

Central Florida, Florida
Reviewed 22 May 2016 via mobile

Unfriendly service.....aged property, location is not the best. As a Marriott Premier Elite member, I must admit this property and its employees do NOT represent the Company's vision. The front desk employee (did not catch her name as she had no name tag ) was unfriendly and not willing to listen to my requests (although they were in my original...

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Helpful?
Thank M M
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you so for your review and being a Lifetime Platinum member with Marriott. We appreciate you bringing to our attention your comments and concerns so that we may address the issues with our staff and property to continue to improve our product. I will definitely address the service and cleaning issues with our staff.

Buffalo, New York
Reviewed 10 May 2016 via mobile

This hotel was a fair price, however not what I have grown to expect from Marriott properties....or even Best Western properties. For full disclosure, I typically stay at Holiday Inn Express properties, so that is my benchmark. Check-in went fine and the front desk clerk was very cordial, however the lobby wreaked of cigarette smoke and had a musty odor....

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Helpful?
Thank tjhorner1
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

We thank you for your review. All of our guests comments and concerns are very important as we review them so that we know where we can continue to improve our service and product. I hope that you will give us another chance in the future.

Columbus, Georgia
Reviewed 3 May 2016

Obviously targeted for longer stays, nevertheless we had an excellent overnight at this TPS. The staff was friendly and helpful. The room clean and comfortable. Their small business area helped me get a presentation printed and the free breakfast got me on the way with juice, coffee, yogurt and hot oatmeal. Conveniently located near a Sonic, Starbucks and a Ruby...

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Helpful?
Thank Ge0rgiaPil0t
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for your review and thank you for staying with us. We take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope to see you again the next time your travels bring you to Charlotte, NC.

Tysons Corner VA
Reviewed 2 March 2016

A large, corner, TWO BR suite, that's what. I had no idea, and even chuckled when the front desk clerk told me we were being upgraded (I'm Marriott Gold). I guess I just don't think in terms of "upgrades" when staying at a Townplace. My wife and I were the only guests, so we used only one bedroom, but we...

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Helpful?
Thank Tommyg2230
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for your review! We are happy to hear that you were able to enjoy all of the space and TV's in your upgrade. Thank you for your loyalty to Marriott and we hope to see you again soon!

Knoxville, Tennessee
Reviewed 28 February 2016

I was in Charlotte for company training. The company booked me into this hotel. It was quite nice. I had what I would call a junior suite. It was a large, single room with a kitchenette area that had a full size refrigerator, microwave oven, small stove with oven, sink with disposal and dishwasher. They also provided glassware, dinnerware and...

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Helpful?
Thank Robert B
Charlemont, Massachusetts
Reviewed 30 January 2016 via mobile

First time in a TownePlace Suites for a long time Marriott customer. Very friendly and helpful staff with the usual breakfast buffet. Room is well equipped with two exceptions. The tv faces the couch and can't be turned toward the bed. The mattress is not up to Marriott standards. These are reasonable fixes that would help immensely.

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Helpful?
Thank ijg1018
TPScltGM, General Manager at TownePlace Suites Charlotte Arrowood, responded to this review

Thank you for your review and your suggestions. We will be evaluating the layout of the rooms and the mattresses to ensure that we get this right for future guests. We hope to see you again soon the next time your travels bring you to the Charlotte area.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Towneplace Suites by Marriott Charlotte Arrowood is conveniently located at I-77 and I-485, just minutes from Charlotte International Airport (CLT). This extended-stay hotel's Charlotte, NC location is just six miles from Uptown Charlotte, Charlotte Convention Center, Bank of America Stadium, and Time Warner Cable Arena. Also close by are such attractions as Carowinds, Billy Graham Library, U.S. National Whitewater Center, and the Charlotte Motor Speedway. Surrounded by numerous business parks including Forest Point, Arrowridge, Pine Brook, Red Oak, and White Oak - this long term stay Charlotte hotel's accommodations offer the ideal balance between work and life. Select from our spacious studios, or 1-and 2-bedroom suites complete with full kitchen, work space and high-speed Internet. Amongst extended-stay hotels in Charlotte, NC, Towneplace Suites' features include free Wi-Fi, complimentary breakfast, fitness center, pool, on-site laundry facilities, and an ideal place to host group events. ... more   less 

Additional Information about TownePlace Suites Charlotte Arrowood

Address: 7805 Forest Point Blvd, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: $155 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Charlotte Arrowood 2.5*
Number of rooms: 94
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Also Known As:
Towneplace Suites By Marriott Charlotte Arrowood Hotel Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Charlotte Arrowood staff and other travellers.
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Milledgeville, Georgia

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Questions? Get answers from TownePlace Suites Charlotte Arrowood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor but be sure who's in the room next to you!”
mikeyt62, 5 Apr 2017 | Read review
“Rooms newly renovated, corner suite large and sunny with nicer view; average breakfast menu”
G8150OJcheryls, 28 Mar 2017 | Read review
“I preferred Building B and the third floor in that building”
antshe, 30 Aug 2016 | Read review
“If you are a light sleeper you may want to ask for a room at the back of the hotel.”
bagspacked123, 6 Jul 2016 | Read review
“I'd request the building that doesn't have the office located in it and/or a 2nd floor room.”
M6265GGkarenh, 5 Jun 2016 | Read review
5 of 5
TownePlace Suites
US$139* /night
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HotelQuicklyUS$173
Orbitz.comUS$139
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Prices are for 1 room, 2 adults
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