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TownePlace Suites looks better on the outside than the inside. It really needs to be refurbished. The bed was older and needed to be replaced. The room was dated and not of the standards we expect from a Marriott property. Breakfast was adequate and well...More
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 5 weeks ago
We appreciate your review of our facility. We apologize for the issues you experienced while staying with us. We have taken your responses and directed them to the appropriate departments.
We hope to see you again to provide you the exceptional service you deserve....More
Staff is really kind and nice. Although room looks a little dated, it is very clean. Bed is very comfortable, I like the pillow, feels like sleep on a cloud. Their breakfast tastes fresh, healthy, but also boring. Not many choices, no scrambled eggs, no...More
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 31 October 2017
We greatly appreciate your review!
Thank you for your remarks. My team and I work very hard to provide each of our guests with an outstanding stay experience. We are very glad you were satisfied with your room and liked our beds. Our brand...More
Staff was nice. Rooms were fine. They don’t have the new look of most hotels. Complimentary breakfast is a must for us but their breakfast left much to be desired. If breakfast is your booking point don’t choose this hotel.More
Thank Lisa N
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 24 October 2017
We greatly appreciate your review of our property. I appreciate your kind words about our team. My staff and I work very hard to provide each of our guests with an outstanding stay experience. We are very glad you enjoyed your time with...More
Stayed here for 3 nights in August. Its close to where i needed to be, but other than that there is nothing to say about the hotel. Its in dire need of a refresh. Breakfast is provided, and its the same basic fried eggs and...More
Response from Rob P, Guest Relations Manager at TownePlace Suites Charlotte University Research ParkResponded 7 September 2017
We greatly appreciate your review! I appreciate your kind remarks on our location. Our team works very hard to provided each of our guests with an outstanding stay experience. We are currently working on ways to expand our breakfast offerings in the near future....More
This is my second time staying at this hotel within the last six months..
Both stays were super awesome..We were greeted upon arrival by several staff members..all with a smile on their faces and a willingness to explain everything at hotel and also things to...More
Thank Karen K
Response from Rob P, Front Office Manager at TownePlace Suites Charlotte University Research ParkResponded 3 September 2017
We hope you enjoyed your day at the Ballpark! My team and I all work very hard to provide each of our guests with an outstanding stay experience and I am very glad to hear we batted 1000 with you!
We look forward...More
US$113 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#57 Business Hotel in Charlotte
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Towneplace Suites Charlotte University Research Park Hotel Charlotte