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SpringHill Suites Charlotte Airport

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SpringHill Suites Charlotte Airport
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Reviewed 3 weeks ago

This was our first stay at a SpringHill Suites and I do have to say it was really nice. Very clean and spacious room, nice amenities, easy to get around the area. We will definitely stay here again when leaving out of Charlotte airport.

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Helpful?
Thank JRTmom2011
Linda M, Front Office Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for choosing the Springhill Suites Marriott during you travels through Charlotte! We appreciate your business and pleased that you had a positive experience. We look forward to another opportunity to serve you again in the future! Thank You Linda M.

Richmond, Virginia
Reviewed 4 weeks ago

I stayed at this hotel on a 14 hour layover because, it's a no pet property & close to the airport. It took about 15mins for the shuttle to arrive. After checking-in the shuttle driver took us to a local fast food restaurant, around 9:30pm ( front desk has list of restaurants) and waited patiently for us to get our...

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Helpful?
1Thank A S
Linda M, Front Office Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us during your layover in Charlotte. We are pleased to have had the opportunity to provide you a positive and enjoyable time during your stay over. We wish you a safe journey and hope you will allow us another opportunity in the future to better serve you again!

Baltimore
Reviewed 1 November 2016

my stay at this hotel was a great stay i will want to stay at this hotel again next year all is welcome to stay also great place to eat and the stores was great in the area i had fun with family will stay again

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Helpful?
Thank janetw42
Linda M, Front Office Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Charlotte Airport. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again...

Reviewed 25 October 2016

I booked this hotel looking for a cheap area option that would be convenient for us to arrive late and get up early for an early flight. Pulling in, I felt pretty safe.. it is next to a strip club and you could hear the music from the parking lot, but I couldn't hear it once we got in the...

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Helpful?
Thank Lindsay H
Reviewed 14 October 2016

Missed a connecting flight and stayed here. I like Marriott hotels because they are always clean and the staff professional and friendly - and this hotel measured up to the Marriott standard. Glad I missed my flight as I got to stay here.

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Helpful?
Thank Judi O
Alstead, New Hampshire
Reviewed 26 September 2016

My first room had an air-conditioner that was so loud I thought that an airplane was landing in the room - luckily, they were able to change my room even though they were at 99% capacity. I like having a suite as it separates the bedroom area from the sitting-room office part and that is much more conducive to a...

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Helpful?
Thank dfuller
Management response:

Thank you for taking the time to give us your feedback. I apologize that your recent stay was not satisfactory. Please be assured that we are taking immediate corrective steps to avoid such problems in the future. I have spoken with the Chief Engineer about the AC. I hope that you choose to come and stay with us again, Thanks...

Temecula
Reviewed 15 September 2016

Our flight had been cancelled...and we were first routed to a TERRIBLE dive hotel. Fortunately, we spotted this Springhill Suites and arrived late, tired, irritable and in need of a good night's sleep. Our glight had been canceled and we had no luggage and had run our of humor. Jody greeted us at the front desk with a toothbrush, toothpaste,...

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Helpful?
Thank Sandi K
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear Sandi, We are so thankful that you stayed with us during your travels through Charlotte. We appreciate the frustration and challenges that can occur when traveling and glad we were able to provide you a comfortable and restful night's sleep. We look forward to another opportunity to serve you again in the future! Thank you again for staying with...

Denver, Colorado
Reviewed 5 September 2016

The hotel was just, not very fresh, the carpet was filthy, the lobby and check in area was stacked with boxes and other office stuff that did not seam to have a place. In short it looked unkept, smelled unkept (like someone was smoking in the room), and my white socks that I wore to bed were filthy after walking...

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Helpful?
Thank Steve C
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for staying with us during your time in Charlotte! We deeply apologize for the boxes in front of our Market Place as we had received a delivery and always try to expedite quickly. We can imagine the arrival experience walking into the lobby. We have shared your feedback with our front office team to place boxes behind the...

New York City, New York
Reviewed 26 August 2016

After a weather-related flight cancellation, we had to stay the night in Charlotte in order to catch our rescheduled flight the next morning. Unfamiliar with the city, we caught a shuttle van to SpringHill Suites. It was late at night, on a summer weekend, and we had no reservations, but Michelle had us set up with a room in no...

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Helpful?
Thank drdiekman
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for choosing the Springhill Suites Marriott while traveling through Charlotte! We appreciate your business and so pleased that we had the opportunity to serve you well! We have a great team here at Springhill and thank you for your positive feedback to share with Michelle and the team! We wish you save travels and a great weekend! Thank...

wv
Reviewed 5 August 2016

We picked this hotel because it was close to airport, Charlotte is 1/2 way to Hilton head island and we were on the way there for a family beach trip. My daughter was meeting us in Charlotte, comming in on a flight from California. She was supposed to land at 6:15 am but was canceled and she did not arrive...

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Helpful?
Thank bigtravelWv
Julie A, General Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for choosing the Springhill Suites Charlotte Airport while waiting for your daughter to meet you in Charlotte. We know that travel can be at times unpredictable and this can cause stress and unexpected changes. We are so grateful that we could be of assistance to you and your family with the extended departure time and wish you all...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Dr, Charlotte, NC 28208-2726
Region: United States > North Carolina > Charlotte
Price Range: $131 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Charlotte Airport 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Airport staff and other travellers.
2 questions
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Timbuktu, Mali
2 months ago

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Questions? Get answers from SpringHill Suites Charlotte Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on the 3rd floor”
 of 5 bubbles janetw42, 31 Oct 2016 | Read review
“Ask to be put in a room away from the strip club.”
 of 5 bubbles juliemW8334NF, 8 Jul 2016 | Read review
“Choose a room away from the back side. Those rooms end in 01,02,03, and 04”
 of 5 bubbles 275joej, 15 Jun 2016 | Read review
“If you're interested in the airplanes flying by your window...5th floor is awesome. We were in 502.”
 of 5 bubbles iam9114u, 7 Jun 2016 | Read review
“Ask for the newly renovated floor. Not sure what the older rooms look like.”
 of 5 bubbles TonyD_80202, 27 Nov 2015 | Read review
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