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All reviewscharlotte airportroom was cleana marriott rewards memberceiling fanan early morning flightbreakfast barhot tubextra pillowswork spacestayed here for one nightyogurtfree breakfastfree shuttlesofa bedplace to sleepsitting areathe shuttle driver
We booked a stay before and after our flight with plans to leave our car at the hotel during our trip. However, after our arrival we decided to pay the extra two dollars per night to have our car at the airport and cancelled our...More
Thank April G
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 23 December 2017
Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience.
We truly appreciate and value your feedback!
Let me start by saying the staff were very friendly and helpful. That's where the good ends. The room was fairly clean but very run down. The toilet was a 2 flusher if not 3. The sink kept leaking. There was mold in the tub...More
Thank Larry C
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 26 November 2017
Thank you for staying with us during your travels to Charlotte.
We deeply apologize for the disappointment regarding the noise from the
event center next door!
We take great pride in providing exceptional service and cleanliness for our guests.Please rest assured that your comments have...More
On my way to Florida, my dad and I crashed at this hotel because Marriott app had great review and this was relatively cheaper than other hotels. I arrived at the hotel with a 2 double bed reservation just booked 15 minutes prior via Marriott...More
We stayed here for one night because we had an early morning flight. Clean rooms, comfortable beds, free breakfast and a good price, so would recommend it for those who want something near the airport. There is also a free shuttle to and from the...More
The public areas of this hotel are fine, and appear to have been recently updated.
The rooms seemed old and dark. They were painting the exterior, so we didn't have a view as plastic covered the window.
Breakfast was fine. The dining area is small....More
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 25 October 2017
Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience and look forward to serving you again in the future! Fortunately, we are in process...More