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Westin Charlotte

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#30 of 176 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
Westin Charlotte
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1,466 Reviews from our TripAdvisor Community

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Showing 1,444: English reviews
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Atlanta, GA
Reviewed 2 days ago NEW

Many great things about this hotel ... starting with the staff Dominique helped me several times during my one night stay for business. The Lobby is beautiful, sundries shop, coffee shop convenient just off Lobby. The location is within walking distance and it's a walkable area. The Starbucks and water in the room is nice. Plenty of outlets and modern...

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Helpful?
Thank Barefootsphynx
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you for taking the time to share your most recent experience at our vibrant hotel. I am delighted that you were able to take advantage of our many great amenities such as the SoCo Cafe, Sundries Shop, and location which allows our guests to experience Uptown Charlotte in just a few steps. I have passed along your housekeeping and...

Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

If you want to do a fablous holiday event, put the Westin's Teddy Bear Tea on your calendar. I went today with a friend and her Mom and it was just the best!!! The food was absolutely wonderful; an excellent assortment to "tea" sandwiches, scones and biscuits and if you're a dessert person, you'd be in heaven. They had a...

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1Thank connierogers
About Hotel's Favourite Review
WestinCharlotte, Hotel Manager at Westin Charlotte, responded to this review

Thank you so much Connie for your excellent review of our Teddy Bear Tea. We wanted to give our guests and their children the ultimate holiday celebration enjoyable for both parents and adults. I am delighted that you had such a wonderful time. We look forward to welcoming you back next year for this great event! Be well, Guntram Merl,...

Rochester, New York
Reviewed 3 days ago NEW

Beautiful lobby, nice room, nice location right downtown, and pet friendly! Self parking exit dropped me into a side street and unable to get back to load my luggage without great difficulty. Someone should have said something about this problem. We had a nice stay overall and loved the electric cable car that runs downtown for free!

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Helpful?
Thank tommyshots
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you Tommy for taking time out of your day to review our beautiful property. Our hotel location allows our guests to take advantage of the beautiful sights in Uptown Charlotte in just a few steps or a short ride on the light rail. We also love to welcome dogs and even have Heavenly Dog Beds to welcome our furry...

Bronxville, New York
Reviewed 4 days ago NEWvia mobile

I stayed here twice in the last 6 months on business. Conveniently located to walk to several shops and sites. Easy walk to the Spectrum Center. Staff is nice and amenable. Bar is large with plenty of seating. We had a breakfast meeting in the restaurant and the staff were very accommodating for a large group of us, even keeping...

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Helpful?
Thank kjtv
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you very much for sharing your most recent experience at our vibrant hotel. I am pleased to see that during your past two experiences our staff has provided impeccable service and that you were able to enjoy our location to many great attractions. Our restaurant staff are great assets to our team and strive to offer our guests an...

Greenville, South Carolina
Reviewed 6 days ago NEW

We have stayed in this property two times and each time we were given an upgrade just by asking! They have customer service down to a T from the valets to the bellmen. Both stays we were able to get a corner king, city view on an upper floor. The view at night was especially pretty. The beds are extremely...

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Helpful?
Thank luv2travelfam
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you for submitting your review of your most recent stays here at The Westin Charlotte. Our staff will be proud to know that they made such an incredible impression on you and that the service was what your expected and deserve. Our corner rooms offer gorgeous views of the Queen City and our Heavenly Beds leave you feeling renewed...

Cranston, Rhode Island
Reviewed 1 week ago

Spent the weekend here for a wedding. The location is great. It is walking distance to the stadium, NASCAR museum and many restaurants. I found the rooms clean. The hotel has a nice bar and restaurant for brunch

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Helpful?
Thank susanbucci
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you Susan for sharing your most recent experience here at The Westin Charlotte. Our location allows guests to take advantage of the local attractions and restaurants all within walking distance. I am delighted you were able to enjoy our bar and restaurant as they are great amenities at our hotel. We look forward to welcoming you back in the...

Huntington, New York
Reviewed 1 week ago

Very good location as it you are in walking distance to downtown Charlotte. I have not been here is a few years, but it looks like Charlotte has become a quaint little town. The rooms are very spacious with free Wi-Fi and a coffee machine with Starbucks coffee. The king size bed was one of the most comfortable beds ever....

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Thank Nez D
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you Nez for taking time out of your day to review our beautiful property. Our heavenly beds in the rooms are designed to make our guests feel renewed and refreshed during their stay. I hope you got to try one of our many great entrees offered in JP Charlotte or get a cup of coffee at Starbucks. Both are...

Reviewed 2 weeks ago via mobile

My husband and I stayed for two nights for our 12th wedding anniversary. The staff was very courteous and very helpful. The Front desk agent Arielle went above and beyond to make our trip memorable, giving us a credit to use for the hotel restaurant as well as a top floor room with a Uptown view! We went to see...

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Helpful?
Thank Niquej428
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you for taking the time to share your review of our vibrant hotel. Arielle and Kimberly are great assets to our team and we are very lucky to have them as part of our Westin family. They will be delighted to know that they made such an incredible impression on you and that they were able to help make...

Reviewed 2 weeks ago

This review is for future reference, as it could happen to the next guest staying at the Westin. I stayed here 9/3/16, yes it has been quite a while. I came to write a review as my last resort because I could not get in contact with anyone from this hotel about my issue I had staying here. The day...

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Helpful?
1Thank Mary X
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Mary, thank you for taking time to submit your review of The Westin Charlotte. I would like to offer my sincerest apologies that your most recent stay with us fell below a true Westin experience. We appreciate all feedback as it helps us to better ourselves. Please contact the hotel and ask for myself should you need anything further. Be...

Cincinnati, Ohio
Reviewed 2 weeks ago

I stayed due to a large convention in town, with many guests in the hotel. Despite this the room was very quiet. There was a frig in the room which I appreciated. I ate at the bar for a quick dinner on the run and had corn bread in a skillet and a caesar salad. Female bartender was very attentive...

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Helpful?
Thank VeronicaS713
WestinCharlotte, General Manager at Westin Charlotte, responded to this review

Thank you Veronica for taking the time to review our vibrant hotel. I am thrilled that our bar-tending staff as well as front desk was able to help you with all your needs during your stay. We strive to satisfy each and every guest who stays at our property. Our rooms are designed to fit all your needs as well...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $246 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
Reservation Options:
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
9 questions
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6 months ago
9 months ago
Franklin, New Jersey
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Scottsdale, Arizona
6 months ago

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor, city view, corner king!”
 of 5 bubbles luv2travelfam, 18 Mar 2017 | Read review
“Room 611 was not far from elevator but still quiet. Views in this neighborhood aren't much to write home about.”
 of 5 bubbles VeronicaS713, 4 Mar 2017 | Read review
“Ask for a corner room.”
 of 5 bubbles steffiestaffie, 1 Mar 2017 | Read review
“ask for City View at reservation”
 of 5 bubbles AGrayghost, 2 Jan 2017 | Read review
“Good views from either side of the hotel”
 of 5 bubbles luv2travel0679, 14 Dec 2016 | Read review
5 of 5