We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Charlotte

1,606 reviews
Save
Traveller (283)
Room & Suite (219)
Dining (39)
Overview
  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(188 reviews)
“heavenly bed”(53 reviews)
“spg member”(20 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from The Westin Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$174.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "55de6498aebf4f7d9b6e66f478d2a5d9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":258879,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32696661],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":174,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"55de6498aebf4f7d9b6e66f478d2a5d9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":204,"lowestMetaPrice":174,"additionalPartner":false,"highestMetaPriceDisplay":204,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":204,"lowestMetaPrice":174,"highestMetaPriceDisplay":204,"hotelName":"The Westin Charlotte","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU1ZGU2NDk4YWViZjRmN2Q5YjZlNjZmNDc4ZDJhNWQ5IiwiQUlLIjoiMzFlYWRmYWEwZGM1NDc2Yjk4MmUyNDNlNGI5YjBhMDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/03/2018", "checkOut": "12/03/2018", "lowestPrice": "US$174", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32696661":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,606)Write a Review
There are newer reviews for The Westin Charlotte
See the most recent reviews
Filter reviews
1,580 results
Traveller rating
638
495
247
118
82
Traveller type
Time of year
LanguageEnglish
More languages
638
495
247
118
82
Show reviews that mention
All reviewsconvention centerheavenly bedspg membernascar hall of famelobby barstarbucks coffeecorner roombank of america stadiumattending a conferenceself parkingper dayshower headfront desk stafflight railvery nice hotelhakdowntown
FilterEnglish
Updating list...
431 - 435 of 1,580 reviews
Reviewed 1 February 2016

Nice hotel, very nice neutral tone decor in hotel rooms. I hope with new link with Marriott hotels means that Marriott doesn't do their terrible jewel tone color schemes and furnishings to this hotel. Lobby could use some more greenery or something to make more...More

Thank foodiewinee
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 February 2016

Thank you for taking the time to review our hotel. We apologize for the lack of attentive service that you deserve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience....More

Reviewed 1 February 2016

I spent the weekend here with my wife attending the VWISE Conference. From the moment you arrive you realize this is real nice hotel, Parking is easy, the lobby is stunning and our room was spot on. Additionally, once I parked my vehicle I never...More

Thank jbgaines04
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 February 2016

Thank you for taking the time to review our hotel. We are happy you enjoyed your time with VWISE! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 31 January 2016 via mobile

Stayed at the Westin Charlotte for just a getaway. I was initially interested in the Presidential Suite but when I called to book (can't reserve this room online) I was told there was nobody available until Monday to reserve this room. That just seems ridiculous...More

Thank Nikki S
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 February 2016

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we...More

Reviewed 31 January 2016

I really tried to have higher expectations of this hotel after reading the other trip advisor reviews. We stayed here as it was the closest to the convention center that my husband was attending last week. Upon check in, Marisa, at the front desk, was...More

1  Thank ladylaw7
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 February 2016

Thank you for taking the time to review our hotel. As we strive for the highest levels of customer service, I apologize that we fell short during your stay. We hope to welcome you back on your next visit to the Queen City so we...More

Reviewed 31 January 2016

I had a great romantic weekend at the Westin with Dinner at Mortons. The staff was friendly and the rooms were modern and clean. I used their shuttle service on the way to Mortons but took a nice walk back to the hotel.

Thank Mister_Concierge
Response from WestinCharlotte, Manager at The Westin CharlotteResponded 4 February 2016

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

View more reviews
PreviousNext
18586878889316
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$175 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$175 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#46 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (283)
Room & Suite (219)
Dining (39)
Pool & Beach (25)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
cbo133
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
1
Vote
cbo133
28 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1
Vote
Susan B
16 June 2017|
AnswerShow all 6 answers
Response from Bill R | Reviewed this property |
I've never had any issue with noise on any floor in any room--from other rooms or from exterior noise.
0
Votes
PreviousNext
123456
Room Tips
"City view, away from elevators and no connecting rooms."
Read review
"Go ahead and get a high room if you can since the elevators don't have much wait time."
Read review
"Ask for a room on a higher floor to get a great view."
Read review
"They have a weird fire alarm system. The alarm was going off downstairs but not on my 11th floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing