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Residence Inn Charlotte SouthPark

251 reviews
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Traveller (42)
Room & Suite (23)
Dining (4)
Overview
  • Excellent41%
  • Very good35%
  • Average16%
  • Poor4%
  • Terrible4%
Travellers talk about
“ruth chris”(6 reviews)
“front desk”(36 reviews)
“office building”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Offers from Residence Inn Charlotte SouthPark
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)Write a Review
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Show reviews that mention
All reviewsruth chrisfront deskoffice buildingfire pitfree breakfaststudio roomlonger staywould definitely stay here againfull kitchenrestaurants and shopsfamily reunionroom servicewithin walking distancecheck in was easyhotel is in a great locationyogurtrooms were clean
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1 - 5 of 247 reviews
Reviewed 1 week ago

This is the second time we have stayed here, and the second time we have had loud neighbors. This time it was little kids (last time it wasn't). Ugh. Oh well. The shower had an interesting rust spot in it that had obviously been repaired...More

Thank KNCA
Response from Steve M, Director of Sales at Residence Inn Charlotte SouthParkResponded 1 week ago

Thank you for being a returning guest. We appreciate your loyalty to Marriott and to the Residence Inn Charlotte SouthPark. I am glad to hear that your overall stay was good and that the accommodations worked well for you and I will be sure to...More

Reviewed 25 December 2017

Although only 2 hours from home, we wanted to enjoy a wonderful evening with close friends and didn't want to drive on afterwards. We utilized our Marriott points to secure a comfortable studio suite which met our needs perfectly. Check in was easy, and the...More

Thank Rex G
Response from RISouthpark, Director of Sales at Residence Inn Charlotte SouthParkResponded 28 December 2017

Thank you for taking a moment to share your review of the Residence Inn Southpark. We were happy to hear that you had the opportunity to experience our great customer service and enjoy the amenities of the hotel and the surrounding area. We are lucky...More

Reviewed 12 November 2017

I loved my experience at this Marriott Hotel! What I really loved was, I was continually asked if I had a need and what I could be helped with. Paris and Erica made me feel very welcome and remembered my needs and accommodated them, often...More

1  Thank familylady2017
Response from RISouthpark, Director of Sales at Residence Inn Charlotte SouthParkResponded 20 November 2017

Thank you for taking the time to share your positive review of the Residence Inn SouthPark. We pride ourselves on providing excellent service and I will be sure to share your compliments with our entire team. I am happy that you were able to enjoy...More

Reviewed 11 November 2017 via mobile

This hotel does not have the customer service that Hilton has for its guests. Hilton bends over backwards to please their guests. This place says , “who cares”. I am a Gold member which is meaningless. Hilton does a great job correcting thing that are...More

2  Thank Eddieme
Response from RISouthpark, Assistant General Manager at Residence Inn Charlotte SouthParkResponded 12 November 2017

Dear Eddieme, Thank you for taking the time to share you experience at our property. Please accept my sincerest apologies for any inconvenience you may have experienced. You requested a roll-in shower accessible room, and we only have one of these rooms at our property....More

Reviewed 2 November 2017

Comfortable, great service, quiet with full free breakfast, just a delight. Highly recommend. The location is my favorite in Charlotte with many restaurants and shops close by. Safe neighborhood and fabulous workout facilities.More

2  Thank Winston B
Response from RISouthpark, Director of Sales at Residence Inn Charlotte SouthParkResponded 9 November 2017

Thank you for taking a moment to share your review of the Residence Inn SouthPark. We are happy to hear that you enjoyed our safe and convenient location and complimentary amenities. I will be sure to pass along to our team your compliments about the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$123 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (23)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
miznewyorkndc
10 September 2017|
AnswerShow all 3 answers
Response from romadaro | Reviewed this property |
Call the hotel. It certainly didn't seem like it.
0
Votes
cbjstorr
23 April 2015|
AnswerShow all 2 answers
Response from Victoria P | Property representative |
Hi there cbjstorr, Yes! All 152 of our guest suites included fully equipped kitchens with full size refrigerator/freezers, stove tops, microwave ovens and dishwashers. In addition, our suites also include all dishes... More
0
Votes
Wendy G
17 February 2015|
AnswerShow all 2 answers
Response from Victoria P | Property representative |
Hi Wendy G, Yes! We do accept pets. There is a $100 non-refundable pet cleaning fee. This fee is set by Marriott and is standard for all Residence Inn hotels. We hope to see you soon!
0
Votes
Room Tips
"Quiet but if you move down the hall away from elevators, I guess that's better."
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"We stayed on the lower level because of our dog. Was perfect for us."
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"Probably high up. There really isn't a view from any floor. Both sides have a view of buildings."
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"Your view is going to be a parking structure or an office no matter how you slice it."
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