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Residence Inn Charlotte SouthPark

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#59 of 175 Hotels in Charlotte
Certificate of Excellence
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Residence Inn Charlotte SouthPark
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221 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Jacksonville, Florida
Reviewed 4 November 2014 via mobile

This was a great location ! I will say that this is not your typical Marriott Residence Inn... We stay in Marriott because of top notch everything.. Brian was the evening person at front desk.. We can not say enough about his professionalism. The breakfast woman named Veronica was super!! One thing that was not like Marriott was at breakfast....

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Helpful?
3Thank scj22
ricltsp, Front Office Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for your review! We always love to hear compliments on our staff - and I will definately pass these kind words onto Brian and Veronica! Come back in a few months (after renovations) and check out our new rooms! I think you will be pleasantly surpised! See you next time.

Myrtle Beach, South Carolina
Reviewed 3 November 2014

My daughter and I make our annual visit to Charlotte for shopping and have stayed at many different hotels. This one, is a keeper and we will try and stay here from now on. It's very convenient to the South Park Mall (.07 miles) and the room is comfy with lots of space. The bed was a little firmer than...

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3Thank turbotravelers
ricltsp, General Manager at Residence Inn Charlotte SouthPark, responded to this review

Thanks for the great review that you gave us. I did share this with our associates. I do apologize for the replenishing of the food. I have addressed this with the appropriate team members. We hope that you choose us again when you are in Charlotte.

Reviewed 16 October 2014

This hotel gave my reservation away. I called them yesterday to alert them of our flight delay and stated we would arrive at 1230. They assured me they would hold the room. They did not . My husband and I and our 11 year old son had nowhere to go at midnight in the pouring rain. All hotels in the...

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1Thank K1sann
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Good Evening! My name is Arron and I am the front desk supervisor at the SouthPark Residence Inn. I would like to take this time to offer my apologies regarding the events that transpired upon your arrival. As you noted, you are Marriott Rewards members and we always strive to maintain such standards for our guests. In this instance, we...

Charlotte, North Carolina
Reviewed 9 October 2014 via mobile

This is by far the best Residence Inn in the US. From the little touches they do like 3 newspaper selections, superb breakfast area and the awesome evening dinner selections. This is the first location I've ever seen with Ruth Chris Dine In Room. The staff, they treated my family like family. I was able to reunite with my son...

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Thank Alan W
Columbia, South Carolina
Reviewed 6 October 2014 via mobile

Stayed here for almost a month while on business in September 2014. Can't say enough about the friendliness of the staff. Everyone was helpful and accommodating. The rooms were neat and clean and the food was better than I expected. Parking is easy and plentiful. Definitely a great home away from home.

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1Thank Lbouknight
Cary, North Carolina
Reviewed 7 September 2014 via mobile

Hotel is in a nice quiet area of Charlotte, NC. Room was on the first floor as requested ..Front Desk person was friendly and also served as the bartender..although only beer and wine are served. Really enjoyed getting dinner delivery from Ruth Chris Restaurant. Would definitely stay here again.

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Thank gemro311
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Thank you for staying with us! I was glad to see we were able to accomodate your request for a 1st floor room!! Oh - and the delivery from Ruth's Chris is just the best!! Hope to see you again!

Durham, North Carolina
Reviewed 3 September 2014

The Desk Supervisor was super nice and attentive. He told us to take our bags up to the room and then move the car from the front of the hotel. He said the parking lot is behind the building and there are a few stairs there that we would not want to carry a bags up. He was just so...

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Thank ANGIEandDWYANE
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

ANGIEandDWYANE, I'm so glad to hear you enjoyed your stay with us. If you loved the decor this stay - wait until we finish our remodel this November - and come tell us what you think! See you soon!

Johns Creek, Georgia
Reviewed 25 August 2014

I had a great experience here with my wife this past weekend. The staff was very friendly and remembered my name each time we saw them. The breakfast was what was expected from a Residence Inn. The hotel was quiet and in a nice part of town. I would absolutely recommend this hotel to anyone. The only change that needs...

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Thank Christopher V
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Christopher - Thank you for staying with us! I'm glad to hear you and your wife had a great experience with us. I do see your point about the "smoke free" environment and then a trash can with an ash tray being right below the sign - I have spoken to my managers to see about getting a different trash...

Brooklyn, New York
Reviewed 21 August 2014

We stayed here while house hunting in Charlotte. Upon Check in the guest service agent greeted me with a warm welcome and asked what brings me to the area. After we chatted briefly, I ran back out to get dinner with the family but check in process was super quick. The room was clean and accommodating for our family and...

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Helpful?
Thank sarahje80
ricltsp, Manager at Residence Inn Charlotte SouthPark, responded to this review

Welcome to Charlotte!! It was nice reading your story! Thank you for sharing. We do have a great staff and I love to brag on them. I will definately let thrm know about your stay! Thank you.

Las Cruces, New Mexico
Reviewed 17 August 2014

Nice studio king was clean and spacious. We were just passing through Charlotte and there for only one night, but I was impressed with the hotel. I saw a comment about the parking, but they have other lots and parking is ample. There were a lot of outdoor areas with seating to just sit and enjoy. I believe I also...

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Thank Sharon B

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Charlotte SouthPark

Address: 6030 Piedmont Row Drive South, Charlotte, NC 28210
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $197 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte SouthPark 3*
Number of rooms: 152
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Also Known As:
Residence Inn Charlotte Southpark Hotel Charlotte
Charlotte Residence Inn
Hotel Style:
#45 Romantic Hotel in Charlotte
#46 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Charlotte SouthPark staff and other travellers.
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over a year ago
Columbia, South Carolina
over a year ago

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Questions? Get answers from Residence Inn Charlotte SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Your view is going to be a parking structure or an office no matter how you slice it.”
 of 5 bubbles JayW913, 28 Dec 2016 | Read review
“Not sure which side our room was located but it has always been quiet.”
 of 5 bubbles BallGroundGran, 17 Oct 2016 | Read review
“top floor - 8 - is the best”
 of 5 bubbles phxtravelguy, 12 Sep 2016 | Read review
“Top floors are more quite”
 of 5 bubbles Htokekar, 17 Aug 2016 | Read review
“3rd floor quite”
 of 5 bubbles nblmom411, 16 Aug 2016 | Read review
5 of 5