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Holiday Inn Express Charlotte-Arrowood

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Holiday Inn Express Charlotte-Arrowood
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149 Reviews from our TripAdvisor Community

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Showing 148: English reviews
2 reviews
Reviewed 2 weeks ago via mobile

Traveling back to Massachusetts from Florida with two toddlers, we checked in around 1am and got settled by 2am. We were completely exhausted and we all had a very bad cold. After finally falling asleep the fire alarm for the entire building started going off and we were told to evacuate the building! It was about 30degrees out and we... More 

Helpful?
Thank Phylicia V
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Phylicia V; Thank you so much for choosing to stay with us at the Holiday Inn Express. I sincerely apologize for any inconveniences caused by the fire alarm system. The safety of our guests and staff is always of utmost importance and we appreciate the cooperation of everyone present during anomalies such as this. Please feel free to contact... More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 weeks ago

Every staff member greeted me! Breakfast had something for everyone! Eggs, bacon, toast, cereal, oatmeal, fruit..on and on....Room was quiet, clean, bed was so comfortable, I usually don't sleep when I stay at a hotel, this bed was just like home FIRM!! Pillows were "plumb" not flat...I didn't use the a/c or heater and the room was still quiet all... More 

Helpful?
Thank Melissa W
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Melissa W; Thank you so very much for choosing to stay with us here at the Holiday Inn Express & Suites. I am thrilled to hear how well we were able to accommodate your travel needs. We look forward to welcoming you back the next time you are in Charlotte! More 

Charleston, South Carolina, USA
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 weeks ago

This hotel was a typical Holiday Inn Express. Steady and what I would expect from this chain which is comforting. Beds were comfortable and clean, rooms were clean, breakfast was tasty and the breakfast kept things clean and well stocked. Front desk staff was pleasant upon check in and the parking lot well lit. Would stay again if in the... More 

Helpful?
Thank gallagherfamily29466
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Gallagher Family; Thank you ever so much for choosing to stay with us at the Holiday Inn Express & Suites Arrowood. I am so pleased to hear that you enjoyed your stay and that the facilities and staff met your needs. Please let us know if we may do anything for your next visit. More 

Mechanicsburg, Pennsylvania
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 October 2016

We found this bottle to be very professional from the front desk to the breakfast staff. The rooms were immaculate, bedding comfortable, and morning breakfast hot and varied. There was a microwave, frightening and a Keurig coffee maker. Thanks guys for a special stay over.

Helpful?
Thank Cschaeffer
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Cschaeffer; Thank you so very much for choosing to stay with us here at the Holiday Inn Express & Suites Arrowood. I am thrilled to hear that you enjoyed your stay with us and that our facilities suited your needs so perfectly. We look forward to welcoming you back as soon as your travels bring you back to Charlotte! More 

Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2016 via mobile

Overall a good, but quick overnight at the Arrowwood HIE.... Checking was quick....2 employees at front desk friendly.....only negative was key didn't work when got to my room on 4th floor....pulled out cell phone, called front desk...friendly employee invited me to bring my key back down to have key refreshed.....given two employees at front desk would have preferred one bring... More 

Helpful?
Thank Max C
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Max C; Thank you ever so much for choosing to stay with us at the Holiday Inn Express & Suites Charlotte Arrowood. I am thrilled to hear that you enjoyed your stay with us. I do apologize that your key did not initially work. I will address this malfunction with the agents along with their responses to your request.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2016

pull out bed was uncomfortable and my daughter could not sleep on it. desk staff was the ruddest i have ever experienced in a hotel. pool area was slippery and paint chipping everywhere and not properly maintained chemical wise and to top it all off.....my child drank curdled milk. as did several other children staying there that morning. and when... More 

Helpful?
Thank Christian L
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Christian L; Thank you for sharing your thoughts with us. Unfortunately, I do not have any records of your having stayed with us at all this summer. Please contact the property directly if you have any further questions or remarks. More 

Charleston, South Carolina
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 July 2016 via mobile

We checked into this Holiday Inn Express at 2am after a concert at PNC Pavilion and it was literally the only hotel we could find. The late night staff was very accommodating and the rooms were clean enough. There were also a few late night food delivery options to the hotel which came in handy after a late night. I... More 

Helpful?
Thank HippieChickee
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear HippieChickee; Thank you so much for choosing to stay with us. I am so pleased our accommodations suited your needs so well. We look forward to having you back! More 

Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2016 via mobile

We frequently try to stay at Holiday Inn express on our way up north . this hotel was easy to get to off the Highway and was nicely furnished however when we went to check into our room the deodorizer that they sprayed was so pungent that we were forced to check out immediately

Helpful?
Thank Poppopca
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Poppopca: Thank you for taking a moment to share your thoughts with us. I do apologize that you found the scent in your room unpleasant. I have alerted the housekeeping staff to your comments, and I apologize for any inconvenience this may have caused. More 

Hamilton, Canada
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 June 2016

The hotel is pretty average for a HIX. Breakfast was the normal, internet worked but not fast. Really, the biggest problem is the AC unit. It was so loud and ran continuously. It was either on or off. So I could sweat it out or have a jet engine in the room. I recorded the sound volume from the bed... More 

Helpful?
Thank Scott S
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear Scott S: Thank you for taking a moment to share your thoughts with us. I have alerted the maintenance staff concerning your comments. Thank you for letting us know and for your loyalty to IHG and her brands. More 

Savannah, Georgia
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 June 2016

The hotel was clean, and the rooms were both nice and spacious. The breakfast was hot and they had a nice variety to choose from. I like staying at this location, there is 24 hour security. The staff was courteous and helpful.

Helpful?
Thank SAP P
Hope M, Front Office Manager at Holiday Inn Express Charlotte-Arrowood, responded to this review

Dear SAP P: I am so pleased to hear how much you enjoyed your stay with us. Our desire is that every one of our guests have a pleasant stay, and I am so glad that we were able to accommodate you. We look forward to welcoming you back whenever you have need to travel back to Charlotte. Thank you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charlotte - Arrowood! Ideally located minutes from the Charlotte-Douglas International Airport and near I-77 & I-485, our Charlotte, NC hotel is convenient to downtown Charlotte (7 miles) and area attractions. Families will enjoy staying with us as they explore all the Queen City has to offer. Spend the day at Discovery Place or experience Carowinds theme park (4 miles) or the US National Whitewater Center (15 miles). The Bobcat's Arena, Lowe's Motor Speedway and Bank of America Stadium are minutes away for sports fans. South Park Mall and Carolina Place Mall offer a variety of shopping options. Our hotel is perfect for business travelers, as we are within minutes of many local offices and business parks. We provide you with several necessary business amenities, including a 24-hour Business Center with copy, fax and shipping services. When you stay at Holiday Inn Express Charlotte-Arrowood, be sure to take a dip in our indoor pool or enjoy a workout in our Fitness Center. We are proud to offer free high-speed Internet access throughout the hotel. ... more   less 

Additional Information about Holiday Inn Express Charlotte-Arrowood

Address: 805 W Arrowood Rd, Charlotte, NC 28217-5007
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: $146 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte-Arrowood 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Express Charlotte-Arrowood Hotel Charlotte
Holiday Inn Charlotte
Charlotte Holiday Inn
Hotel Style:
#58 Family Hotel in Charlotte
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Questions & Answers

Questions? Get answers from Holiday Inn Express Charlotte-Arrowood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always get a room away from the elevator...my room faced the highway.I could NOT hear the traffic, and I slept without the HVAC on.”
 of 5 bubbles I9237BLmelissaw, 12 Nov 2016 | Read review
“we stayed on 4th floor and it was super quite”
 of 5 bubbles G4996NObarbarac, 3 May 2016 | Read review
“Doesn't seem to differ by room”
  • Door broken...looks like it had been busted through.
  • Desk working area.
  • TV basics
  • Normal sink setup.
  • Handle was broken and in tube upon arrival.
  • As desribed, Keurig in every room!
 of 5 bubbles samuelm2015, 17 Apr 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles tdk10000, 28 Feb 2016 | Read review
“perfect for families!”
 of 5 bubbles honeyg980, 10 Feb 2016 | Read review
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