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Renaissance Charlotte SouthPark Hotel

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#17 of 177 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Charlotte SouthPark Hotel
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851 Reviews from our TripAdvisor Community

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Newport News, Virginia
Reviewed 2 days ago NEW

My fiancé and I are relocating to North Carolina and had originally planned to stay in Greensboro. Unbeknowst to us it was "Spring Market" so there we no available rooms anywhere near. We drove an hour and half to stay at the Renaissance in Charlotte and boy are we glad! From the security monitoring the property, to the front desk...

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Helpful?
Thank michjohn80
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Dear michjohn80, We are so pleased that you made the drive and gave us the honor of hosting you. We take so much pride in our Ambassadors and are pleased to see that Christian, Kat, and Morgan were able to make your visit memorable. We look forward to seeing you next time!

Coxsackie, NY
Reviewed 4 days ago NEW

First time staying at this hotel usually stay at either Embassy Suites or Doubletree. Was intrigued by hotel website, stated it had an indoor HEATED SALT WATER POOL WAS A LIE!!!!!!!!!!!!!!!!!! . Our next surprise was trying to get a luggage cart had to go through Front Desk staff after several attempts to have the Bell Man take our luggage...

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Helpful?
Thank Papo112
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Dear Papo112, Please accept our sincere apologies for the way your arrival was handled in regards to the luggage cart. While our intent is always to provide services for all of our guests and have carts available for guests to use, we handled this poorly, no excuses. Your visit was very important to you and should have been treated as...

Roanoke, Virginia
Reviewed 1 week ago

Great hotel! More upscale than most Marriotts we've stayed in. It has a restaurant but we didn't order. However, we did have a few drinks in the bar after we got back from dinner. Drinks were very good. We did order a couple of desserts to take to our room. They're very small - so I guess something to note...

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Helpful?
Thank charleybea
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

charleybea Thank you for choosing our hotel and taking the time out of your day to write such a kind review. We hope to see you on your next trip to the Queen City!

Reviewed 1 week ago

Stayed at hotel for a weekend to celebrate anniversary. Building and furnishings are somewhat dated and interior is in serious need of a makeover. Loud colors that haven't been seen since the 70s. But staff, especially Briana on front desk, was very accommodating and made up for the shortcomings of the hotel itself. The expansive SouthPark Mall is literally across...

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Helpful?
Thank 291tedk
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

ted k I am so pleased that our staff was able to make such a wonderful impression on you during your stay. We are very fortunate to have a staff that takes so muck pride in what they do. Thanks again!

Reviewed 1 week ago

I had a very nice stay at this centrally located hotel. Beware WIFI is 14.95 a day you will also need to park in the parking garage because parking around the hotel is very limited. Very close to shopping and dining a much better choice than their sister hotel across the street the Marriott Southpark

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Helpful?
Thank Robert R
Kris H, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Robert R We appreciate you taking the time to spread the word about our hotel to the TripAdvisor community. We are happy that you enjoyed your stay. Might I suggest that you sign up and become a member of our Marriott Rewards Program? It will lead to many perks such as complimentary WiFi! Thank again, we hope to see you...

Kaysville, Utah
Reviewed 1 week ago via mobile

Whenever I'm in town for business, I try to stay at the Renaissance in South Park. It's a very nice hotel. The staff is always great and welcoming. Rooms are clean. The location couldn't be better. Quick drive to uptown and only 20 minutes from the airport.

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Thank Ryan R
Lexington, South Carolina
Reviewed 1 week ago via mobile

We booked this room last minute and unfortunately they were sold out of rooms with 2 beds for our family of 4. Got a king suite. Almost before we could get from the registration desk to our room, the steward had a rollaway on us! It was very comfortable and they accommodated us quickly! Definitely will stay here if given...

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Thank Renlow
Atlanta
Reviewed 1 week ago

Excellent stay for a business conference; nice amenities, close to shopping and restaurants. Pool is very small, but nice workout area. Rooms with updated décor and extra large closets.Would recommend over other area properties!

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Thank trex30338
SC
Reviewed 2 weeks ago

I only stayed for one night for a mini getaway. Check in- quick and front desk very sweet Hotel- Beautiful. was unable to use the outside patio due to a wedding. that was very disappointing. The indoor atrium was gorgeous with fountains. it was very loud because the noise carried. The pool was 1 star. teeny tiny and indoors. seems...

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1Thank Chipmunk x
Birmingham, Alabama
Reviewed 2 weeks ago via mobile

Everyone who works there is friendly and helpful. Additionally the rooms are four seasons/ ritz quality. My favorite was the room service- delicious and quick. Couldn't recommend this hotel more. The bed was very comfortable and they had very cozy robes waiting for you in the closet. Such an enjoyable stay.

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Thank habbott9

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $191 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
8 questions
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Charleston, South Carolina
Cassopolis, Michigan
1 month ago
Cassopolis, Michigan
1 month ago

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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End units are nicest, but the rooms over the indoor courtyard can be fun.”
TravelVeritas2017, 4 Apr 2017 | Read review
“Top floors, beautiful view”
Ashleysama, 1 Apr 2017 | Read review
“Keep looking”
ElbertE, 16 Mar 2017 | Read review
“Better views from the 6th and 7th floors”
cashflo, 15 Mar 2017 | Read review
“Ask for room 422 or one like it”
Goldwire, 26 Feb 2017 | Read review
5 of 5