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Baymont Inn & Suites Charlotte-Airport Coliseum

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#134 of 176 Hotels in Charlotte
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Baymont Inn & Suites Charlotte-Airport Coliseum
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626 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Cincinnati
Reviewed 1 November 2016

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 452brennab
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Charlotte, North Carolina
Reviewed 29 October 2016 via mobile

Couldn't get my key to work, employee had to open with master key. So if I wanted to leave the room I'd have to have him let me in, convenient. Staff is always friendly and helpful if you can communicate with them, sometimes that's a problem. Beds are decent, wouldn't spend my own money to stay here.

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Helpful?
Thank DonaldJTrump
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review.

Raleigh, North Carolina
Reviewed 24 October 2016

Review collected in partnership with Baymont Inn & Suites
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Thank moniquet951
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

San Antonio, Texas
Reviewed 18 October 2016

WE arrived in the early hours of the morning to a loss than desirable, for the price, stay. While the front dest worker was helpful and friendly the property itself was old, outdated and smelled. The beds, thankfully, were clean and modern. There was no hot drink options in the room. The morning breakfast was undesirable. We moved on and...

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Helpful?
Thank Liza G
ManagerBay, Public Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I'm sorry we did not meet your expectations. Another guest pointed out that some rooms were not properly stocked with coffee. We spent extra effort yesterday ensuring that all rooms were properly stocked. We also took the extra step of providing a second regular coffee packet in all rooms.

Waynesboro, Virginia
Reviewed 17 October 2016

Quiet rooms and very comfortable bed. Side door out of order which leads to propt doors and security issues. Half the selection of cereal appeared to be out.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank markfS3817TF
ManagerBay, Public Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking time to respond. Our side doors are not meant to be opened from the outside. We ask that you please note, they are labeled as emergency doors for exit only. We ask that our guest come and go from the front door. This helps us keep all our guests safe as we can monitor who is...

Durham, North Carolina
Reviewed 17 October 2016

The hotel is really outdated...Im talking really outdated. Carpets, paint, design, everything is from 40 years ago. Even smells old. the Tv remote would only work right in front of the TV, the bed ...was....okay....I didn't even dare shower in the bathroom....

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Thank Joel K
ManagerBay, Public Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I'm sorry to hear your experience did not meet your expectations. Please reach out to the hotel and let us know what room you stayed in, so that we may correct these issues to provide an exceptional experience for all our guests.

Dayton, Ohio
Reviewed 16 October 2016

Review collected in partnership with Baymont Inn & Suites
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Thank John C B
ManagerBay, Public Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Conway, United States
Reviewed 13 October 2016

I booked my Baymont room to have a place to stay for hurricane Matthew. Yes, somewhere in the small print the Booking.com web page probably said "not refundable." But after learning I would not need the room and providing a full day's notice with request to cancel, you'd think Baymont could have filled that Charlotte, North Carolina room - especially...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Jennifer K
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I'm sorry you were unhappy with policies regarding cancellation. We do ask guests to take a few moments to read the details of the reservation they are making. While we at Baymont has certain restrictions with some discounts, other sites have their own restrictions. To aid you from encountering similar problems in the future, the greater the discount, typically the...

North Carolina
Reviewed 11 October 2016

Location Great Poor- Outdated elevator, Room Doors Slam VERY LOUD Just To Close. Poor/Avg- 2.3 Star Rating however Poor Quality Rooms beetle bugs crawling on bed, linens had holes, toilet kept getting stopped, furniture has stains, holes, & burn marks. Bar Soap was bad quality it barely rinses w/out leaving residue. Avg- has nice TV, fridge (put refrigerated foods in...

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Thank A D
ManagerBay, Public Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I'm sorry for the problems you encountered at our hotel. Unfortunately a few of our smoking guests are not always cautious and occasionally cause burn marks or holes in furniture. We spend a great deal of effort to prevent, repair and/or replace these items. One item up for consideration is going to entirely smoke-free facility, but we do not want...

Pulaski, Virginia
Reviewed 11 October 2016

Review collected in partnership with Baymont Inn & Suites
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Thank Olivia C
ManagerBay, Public Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near Charlotte-Douglas International Airport, Baymont Inn is 2.4 mi (3.9 km) from Carolina's Aviation Museum and 2.9 mi (4.7 km) from Dowd House Historic Site. Bank of America Stadium and Time Warner Cable Arena are also within 6 mi (10 km). And a short drive to Carowinds. Baymont Inn & Suites features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 111 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more   less 

Additional Information about Baymont Inn & Suites Charlotte-Airport Coliseum

Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Region: United States > North Carolina > Charlotte
Price Range: $95 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Charlotte-Airport Coliseum 2*
Number of rooms: 113
Reservation Options:
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn
Hotel Style:
#2 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Charlotte-Airport Coliseum staff and other travellers.
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North Carolina

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to SpringHill suits next door”
 of 5 bubbles JKroon, 16 Oct 2016 | Read review
“There are no good rooms”
 of 5 bubbles CraigT173, 1 Aug 2016 | Read review
“Choose another hotel!”
 of 5 bubbles bobbya429, 1 Jul 2016 | Read review
“Tip for getting a decent room - Stay somewhere else.”
 of 5 bubbles Johnny-Q2, 25 May 2016 | Read review
“Make sure you double check your account after your stay!!!”
 of 5 bubbles ggb5992, 11 May 2016 | Read review
5 of 5