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Courtyard by Marriott Charlotte Arrowood

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Traveller (42)
Room & Suite (38)
Pool & Beach (3)
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Overview
  • Excellent48%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“bistro food”(4 reviews)
“front desk”(55 reviews)
“room was clean”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (359)
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Traveller rating
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14
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162
121
46
14
8
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All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staybusiness tripking suiteconvenient locationstayed here for one nightnice staygreat roomoutdoor poolhotel staff
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41 - 45 of 351 reviews
Reviewed 18 April 2017

One of two stays enroute from Florida to Ontario, Canada. We weren't looking for anything fancy, just a clean, comfortable place to rest after 10 plus hours of driving. We were "so pleased" with everything here. Right from the friendly check-in to the clean, comfortable...More

Thank Danleyrv
Response from Desty D, Manager at Courtyard by Marriott Charlotte ArrowoodResponded 29 April 2017

Dear Danleyrv, First and foremost, on behalf of Courtyard Charlotte Arrowood, I would like to thank you for taking your time and left us with such a wonderful review. We are glad that we were able to provided the customer service for you and your...More

Reviewed 10 April 2017 via mobile

Very friendly desk check-in service! We arrived about 10pm and checked in without any issues or delay. The room/bathroom was very clean. Only downside was the air conditioner unit didn't have any accessible buttons, so we weren't able to adjust the air, but it was...More

Thank Jacquelyn H
Response from TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded 24 May 2017

I apologize about the A/C not seeming accessible, some of our units are controlled on the wall versus the unit itself so that can be confusing but I am glad it was already set at a comfortable temperature for you. Please let us know if...More

Reviewed 9 April 2017 via mobile

This is a typical Courtyard with the same lobby cafe. The location seems off the beaten path but within 2 miles are quite a few restaurants and shopping plazas. It relatively close to the airport and easy to get too. I work near the Tradewinds...More

Thank jamesdean29
Response from TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded 24 May 2017

We do love our location! It is a bit private but has plenty within a short distance. Be sure to come visit us next year, we are working on some updates to make it better than a typical Courtyard! Thank you for the review and...More

Reviewed 26 March 2017 via mobile

Stayed here for the weekend to run a half marathon at the US National Whitewater Center. The location of the hotel was was easily accessible to downtown (15 minutes) and to Whitewater Center (20 minutes). The hotel was very clean. The staff were fantastic and...More

Thank CC0137
Response from TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded 24 May 2017

Thank you for the feedback! I apologize the A/C was cause for complaint. We are actually in the process of updating our older A/C units now so hopefully when you return it will not be an issue! Thank you for your loyalty to the Marriott...More

Reviewed 24 March 2017

Clean, comfortable and great management. Staff gave us complimentary breakfast for having stepped away from the front desk for only two minutes upon our arrival. We advised that wasn't necessary but they insisted. Great place. Great customer service. We will stay here again.

Thank Francine C
Response from TrishaFincher, Event Specialist at Courtyard by Marriott Charlotte ArrowoodResponded 24 May 2017

Thank you so much! Our staff strives to enhance your stay as much as possible, they are what can make a stay go from standard to spectacular. We look forward to hosting you again in the future!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$99 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Best Value Hotel in Charlotte
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Best Value Hotel in Charlotte
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (38)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Timothy L
14 July 2016|
Answer
Response from Poppopca | Reviewed this property |
We travel with a service dog. I do not know I suggest you call them
0
Votes
jmccabe2016
1 June 2016|
Answer
Response from Kellam21853 | Reviewed this property |
They did not offer any kind of shuttle services.
0
Votes
Londonundrground
17 October 2015|
Answer
Response from Lindsay N | Property representative |
13 miles - gps says 20 minutes- we would be glad to have you!
1
Vote
Room Tips
"Top floor!"
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"Take rooms inside the Hotel or upper floors away from the parking lot"
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"consider asking for a room close to the desk if traveling solo"
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"Ask for closer to front desk if security is a concern"
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