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Fairfield Inn & Suites Charlotte Uptown

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#40 of 180 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Uptown
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charlotte Uptown
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Showing 182: English reviews
Reviewed 8 August 2016 via mobile

This property was apparently recently updated, clean and modern. Proximate to uptown sites, <1 mile from EpiCenter. $18/day parking. Decent breakfast, good bar. Only major issue was noise. Walls are very thin (could hear snoring next door) and sirens all night, perhaps related to county jail right across the street. Should have figured this would be an issue when instead...

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Helpful?
Thank Reagan M
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for staying with us and for taking the time to write a review. Please accept my personal apology for the noise disturbances you experienced. We want our guest to have a relaxing and enjoyable stay so I am sorry that was a struggle in your case. We value your feedback and will use it to see where improvements...

Reviewed 6 August 2016 via mobile

We had an amazing stay. Kinah and Lyndsay were amazing at the bar. We went nightly for drinks. Happy hour was great too. The hotel was very clean. Everyone was very friendly and accommodating. Breakfast was delicious. The bar was the best part. Thank you, thank you!! Great hotel!!

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Helpful?
Thank Kelly P
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you very much for taking the time to provide us with this glowing review! I am glad that you had a great experience at the Fairfield Inn & Suites Charlotte Uptown, and you had a chance to unwind and relax at the bar. It is great to read that all of our staff, especially our bartenders made you feel...

Louisville
Reviewed 1 August 2016 via mobile

We stayed here for one night to watch an event at the Bank of America stadium this weekend. The value was very good for what we received. Clean, comfortable room, friendly helpful staff and one of the better breakfast that I have had at a Fairfield. They had shuttles for trips to the stadium and the parking ($18.00) was easy...

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Helpful?
Thank friedbologna
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for staying at the Fairfield Inn & Suites Charlotte Uptown recently and for the nice remarks! We appreciate your review and are glad that our proximity to Bank of America Stadium was perfect for your needs. I am pleased that you enjoyed the full-service​ amenities of our hotel, the great value we offer and enjoyed your time in...

Los Angeles, California
Reviewed 25 July 2016

The only reason I did not give it 5 stars is that I did not have time to stay there very long. I only stayed one night. Clean and modern rooms. Free breakfast. Light free food in the evening in the bar area. We stayed on the 11th floor. Great views but trying to stay away from the freeway side....

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Helpful?
Thank lisam683
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for sharing your excellent experience about your overnight stay at the Fairfield Inn & Suites Charlotte Uptown. It is nice to hear that you enjoyed your contemporary accommodation, our complimentary breakfast offerings as well as the evening snacks. We are also happy that you liked the beautiful views, clean facilities and the service we offer. We appreciate your...

Apex, North Carolina
Reviewed 25 July 2016

We visited for a swim meet with my daughter. The lobby was clean and updated. Later we asked a question about parking as we didn't receive any information when we checked in. The front desk clerk seemed really inconvenienced by our question although no one else was around. We later asked about some directions and were again treated as though...

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Helpful?
Thank Dtwhiteman
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for staying with us and for your feedback. I am sorry that we disappointed you with poor service and that our front desk staff was not as responsive as they should have been in working to address your specific concerns and requests. Our staff typically does a terrific job responding to our guests’ needs so I regret that...

Statesville, North Carolina
Reviewed 23 July 2016

This property is fantastic! The staff is kind and accommodating! The craft beer bar is excellent! Rooms are well equipped and spacious, breakfast is great! Overall, super location to downtown events! Shuttle does give priority to airlines, however, not a huge inconvenience. We always stay here when coming downtown for concerts or events at TWC Arena!

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Thank wenstroud
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

We appreciate you choosing the Fairfield Inn & Suites Charlotte Uptown once again and thank you for sharing your wonderful experience online. We take great pride in providing excellent service to our guests and reading your remarks ensures me that we are on the right track. We are extremely happy to hear that we met all of your expectations once...

Wilmington, Delaware
Reviewed 21 July 2016

I booked here for convenience (close to a business meeting), so was truly surprised at how nice this hotel is. I have stayed in Fairfield Inns before, but they have been the expected modest/good value places. The decor of the lobby at this hotel is a kind of modern/urban funky chic--colorful, tasteful and very unexpected. The lobby faces a courtyard...

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Thank V K
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for your wonderful remarks regarding your recent stay at the Fairfield Inn & Suites Charlotte Uptown while on business. It's great to hear how much you enjoyed all Charlotte has to offer and our proximity to all the major attractions was perfect for your needs. We are also delighted to read that you loved your well-designed accommodation, our...

Savannah, GA
Reviewed 19 July 2016 via mobile

My husband and I are staying at the Fairfield Inn & suites and we are very impressed. The facility must have been renovated recently, because everything looked clean and new. The pool area to the lobby area to the rooms. Very clean and very up to date. Their customer service was wonderful! We stay at a lot of Marriotts, and...

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Thank TerpFan90
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing to stay at the Fairfield Inn & Suites Charlotte Uptown while on business and for your gracious remarks about our associates providing excellent service. They have a great passion for delivering outstanding hospitality and your recognition is an encouragement that their efforts are so important. We are delighted to read that you enjoyed our immaculate property,...

Cumming, Georgia
Reviewed 17 July 2016

Stayed here for one night in mid-June. We were actually re-directed from the Marriott in South Park as they were overbooked when we went to check in. This property was actually closer to our destination of Davidson, NC by about 20 minutes, so that was a plus. We liked the balcony that overlooked downtown Charlotte and the great view from...

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Thank MelissasHusband
ManagerX1, Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing us recently for your accommodation needs. I appreciate your candid feedback. Please accept my apologies for the noise you experienced from other guests. I have shared the issues you had with my management team to investigate and make the appropriate changes so these issues do not happen again. Thank you again for your feedback and we...

Manassas, Virginia
Reviewed 13 July 2016

once again Fairfield Inn & suites does not disappoint. The one thing you can say for the Marriott brand is their consistency of excellence. We were well taken care of and since my daughter will be attending law school there for the next three years, I am sure you all will be seeing more of us! thanks for making us...

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Helpful?
Thank john d
ManagerX1, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing the Fairfield Inn & Suites Charlotte Uptown for your recent stay, and for the amazing remarks about our hotel as well as our brand. I enjoyed reading your feedback praising my staff for the exceptional service they provided. They work hard every day and for them to hear compliments like yours recognizing their efforts will encourage...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Fairfield Inn & Suites Charlotte Uptown, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. Our hotel in Uptown Charlotte offers locally craft beer and southern favorites at our on-site restaurant and pub, Q-Tavern! Fairfield Inn & Suites Charlotte Uptown also offers state of the art and innovated meeting spaces. With over 9600 square feet of event space in our Studio 220 facility, our team of meeting and catering professionals are here to help fashion any event you need. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. We hope to see you soon in Uptown Charlotte! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Uptown

Address: 201 S McDowell St, Charlotte, NC 28204-2218 (Formerly Charlotte Plaza Uptown Hotel)
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $169 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Charlotte Uptown 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Crowne Plaza Charlotte Hotel Charlotte
Charlotte Crowne Plaza
Hotel Style:
#28 Family Hotel in Charlotte
#29 Business Hotel in Charlotte
#38 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Uptown staff and other travellers.
1 question
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Canada
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Charlotte Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Northwest side of the building is opposite side as interstate and has view of the pool”
 of 5 bubbles caenative, 7 Dec 2016 | Read review
“I was on the Interstate side but it was not too noisy.”
 of 5 bubbles chefnickbell, 22 Nov 2016 | Read review
“Loved my room at the end of the 9th floor corridor.”
 of 5 bubbles LORIF450, 26 Oct 2016 | Read review
“Our room was on the north side of the hotel. Suite was large and comfortable.”
 of 5 bubbles Hanoverton1, 21 Sep 2016 | Read review
“Rooms road side were a little noisey”
 of 5 bubbles dee635, 19 Sep 2016 | Read review
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