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Hilton Charlotte University Place

PricelineUS$146*
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#19 of 177 Hotels in Charlotte
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$161*
US$146*
Great Deal
US$151*
US$151*
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Hilton Charlotte University Place
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1,510 Reviews from our TripAdvisor Community

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Showing 1,495: English reviews
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Lynchburg, United States
Reviewed 6 days ago NEW

I stay at the Hilton Charlotte University Place every time I can when I'm in Charlotte for work. The corporate rate is fantastic and includes full buffet breakfast. Fitness center is pretty good, although the elliptical machines are getting somewhat worn out.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank heshang2017
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, This comes as a personal thank you for taking the time to post your wonderful comments concerning your recent stay at our property. The opinions of our guests are of the utmost importance to us, because our goal is to provide each and every guest the "Ultimate Stay Experience"! The Executive Team are reviewing your feedback regarding...

Andover, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 29 March 2017

Stayed here recently for a series of industry meetings. One of the meetings was at the hotel. Hotel, grounds and meeting facilities are well maintained, staff is friendly and helpful. Ate late dinner at the bar several times (mac and cheese and collard greens), very nicely done. Nice selection of tasty local beers. There were a variety of groups meeting/staying...

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Helpful?
Thank jim b
About Hotel's Favourite Review
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Jim B., Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and the cleanliness of the facilities. I'm so glad that the restaurant was to your satisfaction and the staff was friendly. It was our pleasure to accommodate you during your stay and we look forward to welcoming you...

Atlanta, Georgia
Reviewed 1 week ago NEW

The staff is friendly. Check in is by 3 pm but we wanted to check in earlier and was able to at noon. After checking in the Hilton, we walked around the hotel. It's really nice. The hotel is located across The Boardwalk (shopping, restaurant, lake). Enterprise and Starbucks are inside the hotel too. The lower level has many rooms...

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Helpful?
Thank Nicki K
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Nicki K, Thank you for sharing your experience from your recent stay with us. We are glad that the local area was so convenient for your needs and that you were able to walk around the lake visiting various shops and restaurants. We look forward to you selecting Hilton Charlotte-University Place as your "must stay" location the next time...

Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

We stayed here for 4 days surrounding the wedding of my cousin. It was a perfect place to call home for a few days! We had a room with 2 double beds on the 8th floor which was very clean and updated. The grounds around the resort are WONDERFUL! It borders a boardwalk area with great restaurants and the hotel...

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Helpful?
Thank Shayna K
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Shayna K, Thank you for sharing your experience from your recent stay with us. We are glad that the local area was so convenient for your needs and that you were able to walk around the lake visiting various shops and restaurants. We were glad that you enjoyed the cleanliness of your room and the grounds. We look forward...

Roswell, Georgia
Reviewed 1 week ago

I have two children attending the Univ of North Carolina at Charlotte so we have stayed at this Hilton numerous times. The staff and the accommodations are always top notch. I have been there with a sick child during parents weekend when the staff ushered us in to check in early and then sent chicken soup to our room! We...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank milesandsherri
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Milesandsherri, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and the staff. It was our pleasure to accommodate you during your stay and we look forward to welcoming you back to our hotel in the not too distant future. Our staff is always willing to assist our Guests...

Reviewed 1 week ago

We were bumped from our room; reserved with a wedding block; due to overbooking during the recent Carolina Rebellion music festival. The hotel management claimed that they randomly selected customers and offered to place us in a Hampton Inn in Matthews. We were not informed of this change until a few days before the wedding. Needless to say, I was...

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Helpful?
Thank Clayton M
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Clayton M, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I sincerely apologize that we were not able to accommodate you during your stay. I did follow up with the Executive Management team to ensure that we...

Reviewed 1 week ago

Stayed here for work conference. Facilities were great, catered meals were very good. Room was nice, clean and comfortable. It's in a shopping center so there are lots of choices for meals and shopping. There is a mile loop around shopping area "lake" that was very nice for a morning jog, complete with ducks and geese. Very pleased with this...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Y2632EEcynthiab
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Y2632EEcynthiab, Thank you for taking the time to give us your feedback from your recent stay. We were happy to hear that our hotel is so convenient to many shops and restaurants in the area. We appreciate your wonderful comments you gave our staff. Our goal is to go above and beyond to give each guest the "Ultimate Guest...

Chattanooga, Tennessee
Reviewed 1 week ago via mobile

This is an awesome hotel, kind of off the beaten path, but a short Uber ride will get you downtown for about $7 off peak. The lobby is spacious and comfortable. Very clean hotel, great professional staff.

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Helpful?
Thank DealScout
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for sharing your experience from your recent stay with us. Our staff is always willing to assist our Guests in whatever way possible to enjoy the local area around the hotel. We look forward to you selecting Hilton Charlotte-University Place as your "must stay" location the next time you are in town. Best Regards, Theresa...

Charlotte, North Carolina
Reviewed 1 week ago via mobile

Comfy beds, decent food options on-site. Great view of the man-made water. Great area to try option around the boardwalk in University area. Boardwalk Billy's and Azteca (I think). Nice wine spot and ice cream place too.

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Helpful?
Thank yana003
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear yana003, Thank you for sharing your experience from your recent stay with us. We are glad that the local area was so convenient for your needs and that you were able to walk around the lake visiting various shops and restaurants. We were glad that you enjoyed the view from your room. We look forward to you selecting Hilton...

Durham, NC
Reviewed 1 week ago via mobile

Stayed here for a work Conference. Friendly employees at check in. Appreciated the free bottles of water. Hilton Honors receive free wifi and can check in online and select your room. I wanted a room with a lake view so I called and asked which rooms faces the lake. Cute pool with comfy sun loungers and cabana areas. Soft comfy...

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Helpful?
Thank CarsonsMommy
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear CarsonsMommy, Thank you for your wonderful review of our hotel from your recent business event. We were very happy to hear that you enjoyed the comfy beds, lake view, and cute pool area. Thank you for making us your choice hotel for your business event and look forward to serving you again soon. Best Regards, Theresa Foust Guest Loyalty...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 J M Keynes Dr, Charlotte, NC 28262-8426
Region: United States > North Carolina > Charlotte
Price Range: $185 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Expedia, Orbitz, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
11 questions
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Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for lake view”
durhamelectromech, 27 Apr 2017 | Read review
“Great views of lake and shopping area towards side and rear of hotel.”
BrideMomSanAntonio, 8 Apr 2017 | Read review
“ask for lake view and roof air conditioning (not the one on the wall that are all quite noisy)”
StefanoS476, 7 Apr 2017 | Read review
“Room 713 was a standard room”
90edwardd, 30 Mar 2017 | Read review
“I'm a Hilton rewards member. I have never had a bad room.”
Traveling_Ms_Mariah, 30 Mar 2017 | Read review
5 of 5
Priceline
US$146* /night
View Deal
Hilton.comUS$151
Expedia.comUS$151
CancelonUS$161
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*Disclaimer
Prices are for 1 room, 2 adults
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