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Hilton Charlotte University Place

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#19 of 176 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Charlotte University Place
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1,457 Reviews from our TripAdvisor Community

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Showing 1,442: English reviews
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Andover, Minnesota
Reviewed yesterday NEW

Stayed here recently for a series of industry meetings. One of the meetings was at the hotel. Hotel, grounds and meeting facilities are well maintained, staff is friendly and helpful. Ate late dinner at the bar several times (mac and cheese and collard greens), very nicely done. Nice selection of tasty local beers. There were a variety of groups meeting/staying...

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Helpful?
Thank jim b
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Wonderful service and hospitality! Lynette Roberson and Christie Swaringen in the Edgewater Bar and Grille were excellent. Lynette served my husband and chatted with him until I arrived and later on Christie made me a fantastic drink called "Christie's Punch." Yummy! Noi Taylor and Anita Foster, who staffed the executive lounge, deserve major kudos for their attentiveness and pleasant demeanor,...

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1Thank Jennifer C
About Hotel's Favourite Review
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay. I'm happy that Lynette and Christie presented excellent service in the bar. Also that Noi and Anita displayed a pleasant demeanor and attentiveness during your visists to the executive lounge. I'll be sure to share you very kind...

State Road, North Carolina
Reviewed 2 days ago NEW

Comfortable soft beds. Clean. Courteous staff. Loved the view from the 8th floor. Easy access to restaurants & shopping. Love the pond and ducks. Nice conference room for training. Decorated modern. Great option to stay overnight for the value

Review collected in partnership with Hilton Hotels & Resorts
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Thank msbr00ke
Reviewed 2 days ago NEWvia mobile

My husband and i had the pleasure of staying at the university hilton. The executive lounge was awesome. The best part was meeting Sherry Williams the hostess there. She was so accomodating and a pleasure to talk to. It was so obvious how much she loves her job!

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Helpful?
Thank Millie N
Fort Mill, South Carolina
Reviewed 2 days ago NEW

I stayed at this Hilton for a weekend event nearby and have no complaints whatsoever. The staff at check-in, executive lounge, housekeeping, shuttle, and Che k-out were courteous and answered any questions I had. The rooms were clean and quiet.

Review collected in partnership with Hilton Hotels & Resorts
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Thank jomerb
Reviewed 3 days ago NEWvia mobile

The hotel is in an excellent location with restaurants, shopping and entertainment. All of the staff were extremely accommodating. I left my phone charger in the lounge and didn't realize it until after they closed. When I called the front desk, they immediately dispatched security to open the lounge allowing me access to retrieve the charger. BTW, Sherry in the...

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Thank Stephen H
Reviewed 6 days ago NEW

Attended a meeting here - and lost my phone! The front desk and security were very helpful and patient as I panicked. A member of the housekeeping staff found it and it was promptly brought to me once Jailyn, at the front desk, thought to call it! I'm grateful to all.

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Helpful?
Thank sarahalin
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Sarahalin, Thank you for taking the time to provide your feedback. I'm very happy to hear that the front desk staff and security were helpful in locating your phone. The housekeeping staff are really great about turning in items that guest may misplace or lose. I'll be sure to commend Jailyn on her fast thinking skills to give your...

Jim Thorpe, Pennsylvania
Reviewed 1 week ago

What a wonderful place! Fast friendly service with a genuine smile. Lynette in the Edgewater Bar & Grill was superb! My food was exactly how I asked it to be prepared. The beverage selection of local craft beers was great. The room was superb, with a wonderful lake view. The Executive Lounge staff were very friendly and helpful. Room Service...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Derek S
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and he fast friendly service. I'm happy that Lynette was superb, during your visit to the Edgewater Bar & Grill. I'll be sure to share you very kind comments with the room service and Executive Lounge staff as...

Seattle, Washington
Reviewed 1 week ago

My company has an annual meeting in Charlotte, and have used this property for 3 years in a row. The service is very friendly, and the location is great. This place could easily be elevated to a great 4 star property with a bit of TLC. I don't understand why in 2017 hotels continue to use shower curtains. I know...

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Helpful?
Thank nbk5276
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, It was our pleasure to accommodate your company annual meeting. I'm glad to hear that you enjoyed the service from the very friendly staff and the location is great. I've shared your feedback with the Executive Team regarding the property, shower curtains, and the pillows. Your feedback will be used to assist in improving guest experience and...

Bay Springs Ms
Reviewed 2 weeks ago

Schneider National had our Million Mile banquet there very nice. The room was nice and clean and comfortable nice shower . The refrigerator and microwave was nice to have in the room. Just a very nice stay

Review collected in partnership with Hilton Hotels & Resorts
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Thank S5993VKstevec
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear S5993VKstevec, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and cleanliness of the room. I'm glad that the amenities of the refrigerator and microwave were nice to have in the room. It was our pleasure to accommodate you during your stay and we look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Region: United States > North Carolina > Charlotte
Price Range: $174 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
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5 months ago
22 days ago
Greensboro, North Carolina
Charlottesville, Virginia
10 months ago

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Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the other side of the hotel from the road could hear noise from ventilation equipment (or whatever is back there).”
 of 5 bubbles 471jimb, 28 Mar 2017 | Read review
“Great views!!!”
 of 5 bubbles stephaniesJ2418WE, 15 Feb 2017 | Read review
“Request a room close to the elevator if you are high up. But the elevator location is not in the middle of the hall.”
 of 5 bubbles javalover5050, 11 Feb 2017 | Read review
“Trust the staff...they are awesome”
 of 5 bubbles kimwJ2678ZF, 28 Dec 2016 | Read review
“We were on the 9th floor and had a nice view of the Boardwalk area.”
 of 5 bubbles P4340DDsusanm, 19 Nov 2016 | Read review
5 of 5