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Holiday Inn Charlotte-University Place

740 reviews
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Traveller (79)
Room & Suite (30)
Dining (7)
Overview
  • Excellent68%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“sky lounge”(8 reviews)
“front desk”(88 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (740)Write a Review
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Show reviews that mention
All reviewssky loungefront deskthe concierge loungegreat stayuniversity placefamily reunionthe entire staffrooms are cleangreat customer servicebreakfast buffetshuttle servicehousekeeping staffenjoyed my stayfriesrodneymayrathida
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1 - 5 of 736 reviews
Reviewed 3 days ago

I arrived earlier than the check-in time, but was immediately checked in and given my room--the clerk was great. The room was very nice, well maintained, clean, and comfortable. The gym equipment was in good working order. The lobby area was very nice, but there...More

Thank kasey47
Hotel's Favourite
Reviewed 2 weeks ago

This is a really nice hotel. I must say they have stepped it up a bit more from previous visits. Front desk is always welcoming, Miss Janet is always pleasant and ready to assist. The morning and evening lounge staff members (Leila and Mayra) are...More

1  Thank Jay M
Response from Sean B, General Manager at Holiday Inn Charlotte-University PlaceResponded 2 weeks ago

Thank you so much for your feedback about our hotel. We hope you will stay again when your travels bring you to Charlotte!

Reviewed 5 days ago via mobile

I really love the staff here. Especially mayra who runs concierge lounge. Very friendly and welcoming. While I enjoy my complimentary meal she’s very easy to just have a nice conversation with. Thank you guys for good employees.

Thank Mikey M
Reviewed 2 weeks ago

Very friendly staff. Janet checked us in and we told her that we were in Charlotte for a concert. When we checked out the next day, she remembered us and even asked how we enjoyed the concert. The room was very clean and the motel...More

Thank Michele H
Response from Sean B, General Manager at Holiday Inn Charlotte-University PlaceResponded 1 week ago

Thank you so much for your feedback about our hotel. We hope you will stay again when your travels bring you to Charlotte!

Reviewed 3 weeks ago

I have stayed at this hotel several times on business and they continue to earn my business. They continue to improve the property which is already comfortable and clean. I have made requests of the staff and they are always happy to accommodate me and...More

Thank khannam2
Response from Sean B, General Manager at Holiday Inn Charlotte-University PlaceResponded 2 weeks ago

Thank you for your wonderful review of our hotel from your recent stay. Thank you for making us your choice hotel to spend an evening away from home. I'm super happy that you two had a great stay. We look forward to serving you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Charlotte
#7 Business Hotel in Charlotte
#15 Family Hotel in Charlotte
#35 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Charlotte
#7 Business Hotel in Charlotte
#15 Family Hotel in Charlotte
#35 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (30)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
amberleanne87
11 February 2018|
AnswerShow all 3 answers
Response from Greg E | Reviewed this property |
The hotel is approximately 15 miles North of the airport and similar distance to downtown. It really isn’t convenient to either location, though it’s a good hotel.
1
Vote
amberleanne87
11 February 2018|
AnswerShow all 2 answers
Response from Jay M | Reviewed this property |
Airport is approximately 14 miles and Downtown is 8 miles, depending where you're headed. I've seen posts where people have stayed at this hotel to attend NASCAR events, so it shouldn't be to bad of a commute. I hope this... More
1
Vote
GrantO899
1 May 2017|
Answer
Response from HICUmgmt | Property representative |
Dear GrantO899, Unfortunately our hotel shuttle does not go to the airport. I believe there are several different taxi companies located at the Charlotte Airport that could bring you to our hotel and we could help you... More
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Room Tips
"All rooms are good, I have not had a 'bad' room."
Read review
"Rooms are very quiet and the dining area is so much like a comfortable living room!!"
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"Ask for top floor rooms with a front view"
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"Be sure to ask about any remodeling being done on your floor"
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