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Hilton Charlotte Executive Park

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Hilton Charlotte Executive Park
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526 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Charlotte Executive Park
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Showing 511: English reviews
North Carolina
Reviewed 10 July 2016

We booked a park and fly rate at this hotel due to it's proximity to the Charlotte airport, cost savings on parking, and expectation of the Hilton flagship brand. We were disappointed at nearly every level. The room had visible stains on the ceiling, a broken toilet paper holder, dingy shower, and not even the keycards worked well. The internet...

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Helpful?
Thank p0key
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for reviewing our hotel. Your review helps us to become better. We will share your comments in an effort to educate our staff on how we can improve.

St. John's, Canada
Reviewed 7 July 2016

This was a stop over after a long drive from Canada to Florida. The room is ideally located directly off the I-77. So, no long detours. The hotel is very large with warm greetings from staff and large canopy and foyer. Free lemon and strawberry flavoured water upon signing in. The clerk was helpful and cheerful. The room was what...

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Helpful?
Thank NL Scott L
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your specific comments about the convenient location, cleanliness and excellent guest service! We look forward to passing your compliments along to our team. Thank you for referring our hotel and we hope we will get the pleasure of having your as our guest again in the future.

Charlotte, United States
Reviewed 5 July 2016

I stayed in room 217. The AC vent, positioned directly over the bed, had not been cleaned in some time and was blowing dirt and debris on to the nice white sheets. Also the shower drain was extremely slow which meant I stood in a puddle while taking my shower.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Heather F
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to review our hotel. We apologize for the inconvenience you experienced. Cleanliness is of up-most importance to us and we will make sure that your comments are shared with the appropriate team members so that future guests do not experience the same inconveniences. We hope to have the opportunity to welcome you back in...

Matthews, United States
Reviewed 4 July 2016

Excellent stay for class reunion. Food at the banquet was really good and I heard comments from many others there that they liked the food also. It was a busy weekend with other functions taking place there also but they handled every thing very well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard M
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking a moment to review the Hilton Charlotte Executive Park. We appreciate you being our guest and I am glad to hear that you had such a good time during your class reunion! I will be sure to pass you compliemnts about our food and service on to our team members. We look forward to welcoming you...

Sylvania, United States
Reviewed 2 July 2016

Hotel services continue to go down hill. Hallways are hot - room AC not sufficient. No longer offer executive lounge for Diamond members. Find another hotel....this property is poor representation of the quality expected of HILTON brands. Every time I go to this property - the service/experience is worse. I will not return - sad because I once enjoyed this...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Thomas N
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations we set for our hotel and staff. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on...

Burlington, United States
Reviewed 2 July 2016

Fabulous bed; well-appointed rooms; great service. The breakfast was just OK. The room smelled fresh and the air conditioning was at the perfect temperature when we arrived in mid-afternoon. This hotel is easily accessible from I-77; the mall and a movie theater are in proximity.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lynda A
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for sharing your review of the Hilton Charlotte Executive Park hotel. I was glad to hear that you enjoyed our guest rooms and great customer service, as well as our convenient location. We look forward to another opportunity to connect with you the next time your travels bring you to Charlotte. Thank you.

Ormond Beach, Florida
Reviewed 1 July 2016

Had a business layover coming from St. Lucia. Have used this property a few times. A very nice small Hilton. Easy access. They have great food at their bar/restaurant. Very surprising !!! This is my go to hotel at the Charlotte airport. Great staff in the breakfast area. We seem to have the same two people every time we are...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard I
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

I was very happy to see you enjoyed the hotel and we appreciate that you are a frequent guest of ours! I really appreciate the comments on the friendly staff and great food and I will be sure to share your comments. We are very fortunate to have so many great people on our team that are focused on guest...

Charlotte, North Carolina
Reviewed 29 June 2016

Late checkin when promised early checkin, nasty basement room, nasty dirty swimming pool. No refrigerator or microwave, sink drained slow, carpet nasty, hard time getting/keeping Internet on. No fan in bathroom, air con. was loud.

Review collected in partnership with Hilton Hotels & Resorts
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Thank N7835NDmarionc
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking a moment to review our hotel. We appreciate your feedback and have shared your comments with out team as a way to improve.

memphis
Reviewed 29 June 2016

My family and I spent the night here while having a lay over. I had called several times to let the hotel know when were coming in and was assured that a shuttle would be there to pick us up. When we arrived to hotel informed me that they were not going to come pick us up for 30 minutes...

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Helpful?
Thank casca1234
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to share your experience on Trip Advisor. We apologize that you did not have a perfect stay in our hotel. We shared your comments with the appropriate departments as a way to improve. We hope to have the opportunity to welcome you back in the future.

Greencastle, United States
Reviewed 24 June 2016

We stayed at the Hilton in Charlotte N.C. and it was great. Each time we go to Charlotte, this is one of the main "Hotel" we stay at. The hotel is very cleaned, and all personnel displayed their professionalism at the highest.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Paul R
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for being a frequent guest of ours. I was very happy to see you enjoyed the Hilton Charlotte Executive Park. I really appreciate the comments on our professional staff and clean rooms. We are very fortunate to have so many great people on the team that are focused on guest service. Thanks again and we look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Charlotte Executive Park is a contemporary 7-story corporate hotel located directly off I-77 & Tyvola Road, just minutes from Charlotte Douglas International Airport and Charlotte city center attractions such as Bank of America Stadium, Time Warner Cable Arena, NASCAR Hall of Fame, Museums and shopping. Enjoy a swim in the hotel's seasonal outdoor pool and enjoy a cocktail and lunch or dinner in Aura restaurant and Lounge. All guest rooms at the Hilton include complimentary high-speed Wireless internet. The hotel features eight meeting rooms including the Charlotte Ballroom. The Hilton Charlotte Executive Park hotel is perfect for both leisure and business travelers. ... more   less 

Additional Information about Hilton Charlotte Executive Park

Address: 5624 Westpark Drive, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte
Price Range: $180 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte Executive Park 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Executive Park staff and other travellers.
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11 months ago

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Questions? Get answers from Hilton Charlotte Executive Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another hotel”
 of 5 bubbles Dsdocu1, 17 Jan 2017 | Read review
“High floors. Lobby is actually on the second floor. Either side is fine since you are far enough away from the freeway.”
 of 5 bubbles bonefish12, 25 Nov 2016 | Read review
“Might check room for cleanliness beforehand”
 of 5 bubbles Jekyll, 25 Oct 2016 | Read review
“Make sure you ask about noise/music.”
  • The shower.
 of 5 bubbles LauraWashingtonDC, 9 Oct 2016 | Read review
“request a high floor away from stairs and elevator”
 of 5 bubbles HobartAllac, 26 Jul 2016 | Read review
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