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Sheraton Charlotte Airport Hotel

525 reviews
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Traveller (155)
Room & Suite (39)
Pool & Beach (8)
Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (525)Write a Review
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All reviewsclub floorcharlotte airportan indoor outdoor poolspg pointsbeautiful lobbylobby areanext morningshuttle servicefree internetfront desk staffvery nice hotelparking lotone night stayfitness centercltloungeattendees
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1 - 5 of 515 reviews
Reviewed 1 week ago

convenient, good service, decent rooms, quick airport shuttle and the best burger I've ever had in the lobby bar/restaurant. Rooms are good, nice bathroom and ammenities. I'll stay there again just for the burger.

Thank ablask
Hotel's Favourite
Reviewed 9 January 2018

Stayed here this past Saturday night, 1-6-18. Check-in was a breeze. Everyone was super nice, room was super clean. Went down to the bar area around 5 pm for a drink and the bartender was extremely nice. Prices are a bit expensive but its ok,...More

Thank Brian K
Reviewed 3 weeks ago

Stayed here for work January 2018 and arrived at 9:15 PM. Hotel parking is nice and big; rooms are clean and quiet! When I arrived at the hotel, one staff member was working the front desk, and she was checking in another guest. She noticed...More

Thank Anthony L
Response from Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 3 weeks ago

Anthony, Thank you for choosing the Sheraton Charlotte Airport as your destination! I am saddened to hear that your check-in experience was less than satisfactory. I have made the Front Office Manager aware and the situation will be addressed. Customer service is of the utmost...More

Reviewed 4 weeks ago via mobile

We are Platinum level and stayed on the Club floor. The Club lounge was well appointed which gave us a comfortable, welcoming refuge after our trip. The staff we encountered throughout the facility were friendly.

Thank ArthursPetunia
Reviewed 12 January 2018

Checked in for 1 night before early morning flight. Shuttle from airport was uneventful. At check in the front desk didn’t seemed to interested in anything, my Platinum status wasn’t addressed or thanked. Oh well. Room was above average and the lady in the club...More

1  Thank Gregory W
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$143 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (39)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Susan A
6 June 2017|
AnswerShow all 3 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Susan A
6 June 2017|
AnswerShow all 2 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Jeanne H
23 February 2017|
Answer
Response from Jennifer J | Property representative |
Good afternoon Jeanne, If you would like to book at least 5 sleeping rooms, I can offer you a group rate of $119 for one or two adults per room. There is an additional $20 per each additional adult per room. As guests of... More
0
Votes
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123
Room Tips
"If you get a room on the back parking lot side, you can watch planes fly over head"
Read review
"Don't pay to upgrade to use the Sheraton club at this hotel."
Read review
"4th floor, very quiet"
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"Stay at Somewhere else"
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