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Sheraton Charlotte Airport Hotel

Sheraton.comUS$163*
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#51 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Charlotte Airport Hotel
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479 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Reviewed 1 week ago via mobile

We had a layover flight leaving the next morning so we stayed at this hotel. It was so convenient with shuttles running every thirty minutes to and from the hotel. Both drivers we had were awesome. They were extremely knowledgeable of different eateries and even googled a few for us. Def the way to go!

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Helpful?
Thank Nicole R
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

This was probably my best visit to this hotel. A year ago I considered this a 3 star wanna be hotel. Now this hotel has a top notch staff and gets 5 stars. Everything was clean and fresh. We were greeted at the desk by Meredith(I think and am sorry if this is the wrong name) who went above and...

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Helpful?
Thank DividedHouse
About Hotel's Favourite Review
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for taking the time to complete a review! On behalf of the entire team, I’d like to thank you for your extremely generous review! We have recently renovated our lobby, restaurant/lounge and guest rooms. We are constantly striving to advance our services and I am happy that you noticed our improvements. I really appreciate you pointing out the...

Santa Barbara, California
Reviewed 2 weeks ago

We needed a good night sleep after flying across the United States. Things were clean, functional, pretty quiet. We have SPG Gold so we had a free cocktail and were right next to the club room. We got in late and missed dinner, but were able to find some fruit and yogurt in the club room to hold us over....

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Helpful?
Thank Laura B
Reviewed 2 weeks ago via mobile

Company trainng landed me in the Queen City of Charlotte, NC.. We were booked at the Sheraton Charlotte Airport Hotel for training. We arrived Suday night for a two night & two day event and was greeted with warmth from the staff. The hotel was a beautiful sight and provided all the amenities you can want. We enjoyed the indoor/outdoor...

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Helpful?
Thank Sidney G
danbury,ct
Reviewed 2 weeks ago

finished a conference here and wanted to share. Very close to airport and I-85. lots of parking and if no car very little convenient close. many shuttles presumably for airport connection, the rooms were well executed for a high mid range hotel. the food serve at both the conference and restaurant a pleasant surprise. Three meals and all were very...

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Helpful?
Thank kevin g
Washington DC, District of Columbia
Reviewed 3 weeks ago

My wife and I needed a place for 8 hours before an early morning flight. We found a rate (<$100) at the Sheraton, and as a Platinum SPG member, I always enjoy the benefits. This property upgraded us to the club level and the room was clean, comfortable, and quiet. Those three items are first and foremost on any trip....

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Helpful?
Thank rmarrs
Sunnyvale CA
Reviewed 3 weeks ago

This is our company hotel. We walk in and was treated so rudely by the front desk gentlemen Andrea....Been to so many hotel and never been treat so bad by a front desk staff..The van only run on the hour and 1/2 hours....it only about 5 minute van run from the hotel to the airport and back...So, if you arruve...

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Helpful?
Thank Michael N
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Michael, Thank you for taking the time to share your experience with us at the Sheraton Charlotte Airport. I am saddened to hear that your first stay with us was less than satisfactory. I will be sure that the Front Office Manager is aware of the issues you encountered during check in and your concerns regarding the shuttle service. I...

Reviewed 3 weeks ago

We stayed here for early morning flights out of CLT. The shuttle leaves every 30 minutes and was a 5 minute ride to departures. We also left our car for the week for only $25. They provide valet pick-up when you get-in. Only 10 minutes from downtown Charlotte as well. Space was clean and modern. Room was standard Sheraton quality....

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Helpful?
Thank LMNO17
Grand Haven, Michigan
Reviewed 4 weeks ago via mobile

This tired, drab, uninspired hotel is nothing like its online photos. This hotel was opened in approximately 1985. It looks like there have been zero updates since then. I chose to stay here to be close to the airport and in lieu of paying for parking at one of the downtown hotels. That was a mistake. The lobby has the...

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Helpful?
Thank flyfishingattorney
Jennifer J, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Flyfishingattorney, Thank you for taking the time to provide us with feedback of your stay at the Sheraton Charlotte Airport Hotel. As a SPG gold member, you are close to our hearts and your comments are very important to us. I am disheartened to hear that your stay was less than satisfactory. I have made hotel management aware of your...

Georgia
Reviewed 4 weeks ago

Visited for the first time as participant in NC Tango Fest. Get set-up for dancing into the wee hours. The rooms were comfortable with pool in lobby area. If you plan to stay the concierge's area provides great breakfast and after hour relaxation. The restaurant in lobby has great bar with pretty good food, with limited menu. Easy to get...

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Helpful?
Thank Lucinda C

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more   less 

Additional Information about Sheraton Charlotte Airport Hotel

Address: 3315 Scott Futrell Dr, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208-3551
Region: United States > North Carolina > Charlotte
Price Range: $194 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Airport Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Sheraton Charlotte
Charlotte Sheraton
Hotel Style:
#9 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Airport Hotel staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give best rest.”
LJClark34, 29 Apr 2017 | Read review
“This was a great place to stay near the airport. Shuttle runs 24 hours, every 30 minutes and on time.”
amypH6034PS, 24 Apr 2017 | Read review
“If you book through a third party (like Orbitz) you may not get the room you requested.”
happyvacationeer, 14 Jan 2017 | Read review
“820 was a very nice room”
RichardF215, 11 Jan 2017 | Read review
“This is a pet friendly hotel. Choose your rooms accordingly.”
cantoosing, 24 Dec 2016 | Read review
5 of 5
Sheraton.com
US$163* /night
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TripAdvisorUS$163
CancelonUS$201
Expedia.comUS$163
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*Disclaimer
Prices are for 1 room, 2 adults
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