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Charlotte Marriott SouthPark

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#53 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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476 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Southlake, Texas
Reviewed 2 days ago NEWvia mobile

I arrived at this hotel and loved the location. It is right down the street from South Park Mall which is close to where I needed to go. Upon arriving in the lobby the hotel, it seemed as if it was going to be dated and I thought I was probably going to get one of the rooms that had...

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Helpful?
Thank Lori D
Danbury, Connecticut
Reviewed 1 week ago via mobile

The hotel was under renovation during my stay. It was unfortunate they did not bother to tell their guests until check in. I never would have booked. And no discount was offered either. While my room had been newly remodeled which was nice, the constant hammering overhead was a bit much. I had also requested a quiet room. I was...

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Helpful?
Thank Maddie054
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Hello, Thank you for taking the time to share your recent experience with the TripAdvisor community. I would like to apologize on behalf of the concerns you have expressed. We strive to reach for a 5 and it seems as if we have fell short. I have made sure to share your feedback with the proper leadership teams. I would...

Princeton, New Jersey
Reviewed 1 week ago

I have stayed at this Marriott several times every year, and it was always a nice experience. Now .. wow! Same great staff. Always welcoming and genuine. Being greeted by Floyd at the front door after a long day of business is always a pleasure. The newly renovated Club M is wonderful, and the new rooms ... all make this...

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Thank sefnj
Reviewed 2 weeks ago via mobile

Despite still in the process of renovation the service is excellent.. Floyd is genuinely kind and makes you feel welcome. Love the new room design . I am annoyed that Trip Advisor make me type 200 word minimum in order to submit a review! Less is more😀

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Thank Deborah M
Myrtle Beach, South Carolina
Reviewed 2 weeks ago

I had a business trip that required three days in Charlotte. The Marriott had just renovated rooms on the top floor and everything was bright and new. King size bed, chaise, shiny wood floors, and walk in shower. The staff was friendly and Floyd helped me with ideas for dinner, walking instructions to my bank and a big smile. There...

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Thank GracefulMB
virginia
Reviewed 2 weeks ago

Currently remodeling and it will make a big difference as this has been way over due. New "M" Club is an big improvement over the old lounge. Restaurant still needs better environment and sitting. Service is good but could be much better in pursuit of traditional Marriott service level. This is a great location and parking is easy, a plus...

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Helpful?
Thank AGrayghost
tallahassee fl
Reviewed 3 weeks ago

Hotel is being renovated. Hot water problems in room. Took 10 minutes to heat up.Engineer said we were to have been advised of this during check in. Nothing was said. Had to go to a room on another floor to shower. Not an ideal situation when you are trying to get ready for a wedding. Other than this seems like...

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Thank looperTallahasseeFl
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear Guest, Thank you for taking the time to share you experience at our hotel with the TripAdvisor community. We would like to apologize on the experiences you encountered during your stay due to the renovation taking place. I have made sure to share your feedback with the proper leadership team. We hope to have you visit our hotel again...

Cary, North Carolina
Reviewed 3 weeks ago via mobile

I always stay at Marriott hotels when traveling, most I have stayed at have been through there remodel. This one is in the process of remodeling (signage posted on elevators door.) Lobby was inviting. Staff was extremely pleasant. I was in a room that had not gone through a remodel yet. While in my room during the day you can...

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Thank Calmaguer1
Blaine, MN
Reviewed 4 weeks ago

I stayed in one of the renovated rooms. King size bed with pillow top bed. Rainfall shower head. Fantastic lighting in the bathroom with plenty of counter space. 60" (maybe larger?) flat screen. Room was appointed beautifully; it was fantastic. They didn't miss a beat in how it was decorated and the fixtures used. Plenty of parking and easy access...

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Helpful?
Thank LandofHopesandDreams
Jacksonville, Florida
Reviewed 4 weeks ago via mobile

Stay in a different property. This property is in a desirable location, but the product is old & in the middle of renovation. The air quality in the rooms is horrible. (Picture- dirt.) The reservation wasn't accurate despite Marriott status and a confirmation number - it's created a problem when I checked in. Then it was on to the first...

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Thank 30ADream
GMRHR, Social Media and Event Activator at Charlotte Marriott SouthPark, responded to this review

Dear guest, Thank you for taking the time to review our hotel. I am happy to hear that our hotel location was ideal for you. However, I would like to apologize on behalf of the other concerns you've encountered. We strive to ensure we reach for a 5 and it seems as if we have fell short of your expectations....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $193 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Luxury Hotel in Charlotte
#6 Green Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was nice.”
 of 5 bubbles GracefulMB, 5 Feb 2017 | Read review
“Never near an elevator”
 of 5 bubbles LandofHopesandDreams, 24 Jan 2017 | Read review
“One wing is predominantly under renovation; ask about your proposed room location.”
 of 5 bubbles mtnpainter, 8 Jan 2017 | Read review
“We had 1st floor close to the back & it was quiet & close to parking”
 of 5 bubbles calandriah2016, 6 Jan 2017 | Read review
“Great suburb hotel close to the best shopping / restaurants in Charlotte”
 of 5 bubbles SusanB0228, 7 Nov 2016 | Read review
5 of 5