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DoubleTree by Hilton Charlotte Airport

8.5 km from Charlotte centre
  • Restaurant
  • Pool
  • Free Parking
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2600 Yorkmont Rd, Charlotte, NC 28208
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613 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Charlotte Airport
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Showing 603: English reviews
Windsor, United States
Reviewed 16 April 2016

The hotel is very close to airport. Great breakfast but cell phone reception bad. The workout room is a little out dated and TV reception did not work well but at least I was able to exercise. The room was very nice and so was the hotel staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Thembi F
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Thembi F, Thank you so much for staying with us and for posting your comments. I am happy that you enjoyed your breakfast, your guest room and our staff. Our maintenance team will certainly check into the TV reception in the fitness room. As we continue to update our hotel, we look at our guests feedback, so we do...

Abilene, United States
Reviewed 15 April 2016

Staff is extremely rude. Paid for a suite and got a double bed room. Breakfast is not worth the money that you pay. In fact I have had better breakfasts at La Quinta. Hotel staff is not attentive to your needs. Management will not engage when you have an issue.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Charles A
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Charles A, Thank you for staying with us and for notifying me of the concerns you had during your recent stay. I am so disappointed to read of your frustrations while at our hotel. I spoke with our front office manager and she said that she was able to reach you yesterday and hopefully things were cleared up. I...

Houghton, Michigan
Reviewed 13 April 2016

This hotel did not honor my reservation, and tried to convince me that the lumpy pull out sofa in a suite was a suitable replacement for a bed. There was construction debris everywhere, but they still could have vaccuumed the carpets and swept the floors. There was black mold covering a huge section of wall in the lobby downstairs, and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Moon2luna
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Moon2Luna, Thank you so much for staying at our hotel and for your honest opinion of the stay. I am sorry that we fell short in several areas, beginning with the lack of availability for your reserved double. Construction and renovations are always difficult and I apologize that we were not more proactive in keeping some public areas as...

Myrtle Beach, South Carolina
Reviewed 11 April 2016

Very nice and clean. Services are terrific! !! Staff was extremely helpful, room was properly maintained and in order. Those freshly baked cookies excellent and big kudos' to the baking staff. I will stay again!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 922omary
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear 9220mary, Thank you for staying with us and for posting some wonderful comments. We are pleased that you enjoyed your stay, along with our staff. We do have a wonderful maintenance and housekeeping team, and I will pass along your comments to them. The cookies are addictive, so you might want to return soon so you can get your...

Ottawa, Canada
Reviewed 10 April 2016

Booked for 86$ AAA rate. Check in was friendly. The lobby is undergoing renos so the area looks a bit underwhelming. Nice cooky and water bottle provided. Was provided a room quickly, first floor, with a king bed, very comfortable, clean bathroom, free wifi, LED TV with good selection. Not much of a view. They do have an outside pool,...

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Helpful?
Thank Lubiere
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Lubiere, Thank you for staying with us and for utilizing our competitive AAA rate. Our lobby renovation is almost complete and is receiving rave reviews by our guests. We are happy that your king room was comfortable and clean. Our pool area has also undergone a pool renovation so perhaps you can stay again and enjoy our additional amenities....

Ottersweier, Germany
Reviewed 9 April 2016

Can not reach the standard of other DoubleTree hotels. Room has to be refurbished. Sometimes noise from airplanes but therefore close to airport. Free transfer, but you have to arrange that upfront while other hotels send their shuttles to the airport frequently.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Dennis J
Miri L, on behalf of the staff at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Dennis J, Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. Please share any additional comments or suggestions with us any time.

Akron, United States
Reviewed 7 April 2016

Very nice location and stay. Cookies are great also! We need Hilton stays to keep our status and Double Tree is one of our choices. We realize we can stay at any other hotel but Double Tree suited our stay needs this time.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Alan K
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Alan K, Thank you so much for being a loyal HHonors member and for allowing DoubleTree to be your choice during your recent trip. We are happy that you enjoyed your stay and hope to see you gain in the near future.

East Haddam, Connecticut
Reviewed 7 April 2016 via mobile

Upon arriving, the front desk was very welcoming and even gave me a bag full of goodies and water to settle in to my room. The Hilton honors members get a special floor . The suite had big king size bed with lots of pillows, microwave and fridge. Nice shampoo n conditioner . Downstairs a restaurant to eat at. Close...

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Helpful?
Thank Deborah C
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Deborah C, Thank you so much for visiting our hotel and for choosing Hilton as your brand of choice. We are happy that you found our team welcoming and enjoyed the extra HHonors amenities. Our airport location is very convenient for those guests flying in and out of Charlotte, and is complimentary 24 hours per day. Safe travels!

Scotts Valley, California
Reviewed 7 April 2016

I have stayed at the Doublyrre by Hilton Charlotte numerous times. It is always clean and comnfortable and the restaurant is very good. This time I was not given a room on the HHonors floor or credited with the double HHonors points I'd paid for. The front desk clerk made no effort to correct the issue even though there were...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gene S
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Gene, Thank you for being a loyal guest at our hotel. Cleanliness is very important to us and I am happy that you noticed. I do apologize that you were not able to get on the HHonors floor this visit as we are in the process of HHonor floors. I will certainly look into the HHonors points. Thanks again...

Milton, United States
Reviewed 7 April 2016

We were flying through Charlotte NC and our flight was late so we missed the connection. I chose Doubletree because I generally like the Hilton Brand and they offered airport shuttles. The shuttle was fast, and when we got to the hotel, everybody was very nice. We got complimentary toiletries (airline kept our luggage), we got a bite to eat...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christopher A
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Hi Christopher, I am sorry that your flight was cancelled, but delighted that you stayed in our hotel and we made a unfortunate situation a little better. Kindness is so important, especially when you have had a difficult day, so I am happy that our staff was welcoming and that you found our shuttle service efficient, and our hotel clean....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 

Additional Information about DoubleTree by Hilton Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208
Region: United States > North Carolina > Charlotte
Price Range: $173 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Charlotte Airport 3.5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Hotels.com and Travelocity so you can book your DoubleTree by Hilton Charlotte Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#49 Romantic Hotel in Charlotte
#51 Family Hotel in Charlotte
#62 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Charlotte Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Charlotte Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat in the Treetops Cafe”
 of 5 bubbles 422chuckw, 28 Jan 2017 | Read review
“unbelievably bad queen size mattress”
 of 5 bubbles aszu, 1 Dec 2016 | Read review
“Become an honors member to avoid paying for wifi.”
 of 5 bubbles Jahdzia, 12 Sep 2016 | Read review
“wifi does not work on cell phones. I had to make a call to Hilton Honors to complain on hotel phone.”
 of 5 bubbles Waterfalls123, 18 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles abba07tad, 11 Jun 2016 | Read review
5 of 5