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Smoky Mountain Inn & Suites

Booking.comUS$72*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Smoky Mountain Inn & Suites
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Showing 159: English reviews
Reviewed 8 June 2016

Came in on Sat evening around 8;15 the man at the desk must had a bad day,he wasn't friendly and never smiled.I ask him about rates for the night he acted as if i was brothing him and i needed go away.My family and i got 2 queen beds,I ask him a few questions about how long indoor pool was...

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Helpful?
Thank Wanda B
Gainesville, Georgia
Reviewed 6 June 2016

We came into Cherokee on a Saturday evening with no reservations. I googled hotels in the area, and this one came up. It was already showing as one of the more inexpensive room rates so we were a little leary. But once we got there, we were greeted with very helpful front desk clerks. We were most pleasantly surprised by...

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1Thank Lisa F
Reviewed 5 June 2016 via mobile

Nice place to stay! Rooms and hotel were clean. Staff was friendly! Prices were affordable and in a quiet location in Cherokee only two miles from the casino. I would definitely stay here again on a future visit to the area.

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Thank Miranda B
Monroe, North Carolina
Reviewed 1 June 2016

Rooms were clean, great shower, bed was comfortable, and all of the staff were exceptionally friendly and helpful. First time staying in this hotel and will definitely book again. Convenient to downtown and casino, while being in a very quiet location.

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Thank wanda167
Lisse, the Netherlands
Reviewed 6 May 2016 via mobile

Kids loved the pool. They can open and close the roof so should be fine even in summer. Since most of the outdoor pools are still closed beginning of may we were happy to find this one. Breakfast is complimentary and only cold stuff but all right for a complimentary breakfast. Good beds.

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Thank bianca72
Elberton ga
Reviewed 25 April 2016

Ladies at front desk were extremely helpful even when a problem with the room arose. They were quick to resolve problem and understanding and friendly in the process. Room was clean and bed was comfortable. Breakfast had pancakes and waffle makers along with hot gravy and biscuts, which were plenty to fill me up before I got on the road....

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Thank Steven J
Canton, Georgia
Reviewed 8 April 2016 via mobile

Rooms were clean. Pool was amazing and the front desk lady (brittany) was very helpful and nice, made us feel welcomed, along with the other ones through the stay. I would recommend this hotel. It's close to downtown as well.

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Thank Carla C
Asheville
Reviewed 7 March 2016

The front desk guy sounded and looked like he came out of a Wrong Turn movie. The room itself was decent. Just a standing shower in the bathroom. The TV channels are nice but it's a 32" TV with an analog signal (people still don't know what an HDMI cable is?) The breakfast was good but it was just crowded...

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Thank Matthew E
Texas
Reviewed 23 January 2016

Stayed 3-nights including Christmas. GREAT location, Excellent customer service, Good FREE breakfast, Comfy Beds, all at a Good Price. What else do you want? Was a little hesitant staying here after seeing some of the bad reviews. We saw nothing to complain about. Thank you Amber for making us feel at home!

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Thank popwolf
Hendersonville, North Carolina, United States
Reviewed 17 January 2016 via mobile

Room was super small and had no updates! Looked like a room from the movie Vacancy!! The continental breakfast was inedible even my children refused to eat it! The milk in their refrigerator was expired. Thank goodness I bought donuts earlier the night before. I would have left immediately, but the hotel traps you with non-refundable rooms!! Oh yes..avoid this...

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2Thank Dustin T

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Rd, Cherokee, NC 28719-4525
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $108 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Mountain Inn & Suites 2*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Mountain Inn & Suites staff and other travellers.
4 questions
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Daytona Beach
6 months ago
over a year ago
1 month ago

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Questions? Get answers from Smoky Mountain Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 103 at the back of the hotel was very quiet.”
DianeW622, 25 Oct 2016 | Read review
“It said it had wifi, but could never get it to work”
blandgraff, 12 Aug 2016 | Read review
“pick the third floor due to the noise you will receive from rooms above you if you stayed on 1st and 2nd”
itsmetommylee, 25 Jul 2016 | Read review
“NOT HANDICAP FRIENDLY - Rooms are not handicapped accessible. They will tell you they are, but there aren't any height toilets.”
GSOGambler, 8 Jul 2016 | Read review
“Go elsewhere”
lfd1275, 26 Jun 2016 | Read review
5 of 5
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US$72* /night
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Prices are for 1 room, 2 adults
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