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Our first floor room was not ready on arrival so we took a 2nd floor room. The room was great no complaints. I had asked for extra pillows when I made the reservations then was told they "ran out".
Also they charged a pet fee...More
Thank Maritza G
Response from Keith W, Front Office Manager at Residence Inn Charlotte ConcordResponded 7 January 2017
Thank you for time to let us know about your stay. We will look in the matters you have addressed.
Hotel was nice, seems rather new. The staff was friendly and attentive. The hotel was rather busy with a convention at the neighboring hotel but the staff kept up and the hotel never got too loud with all the events. We will be back
Thank Laura T
Response from Keith W, Front Office Manager at Residence Inn Charlotte ConcordResponded 5 January 2017
Thank you for taking the time to leave these kind words. We will share them with the staff and hopefully if you are ever in the area again you will give us a call.
I always stay at Marriott properties for both work and travel. Extremely disappointed in the cleanliness of hotel. Rooms were okay but the hallway on the third floor was horrible which makes you wonder how well they clean the rooms. Thrash in floor for all...More
Thank Michael W
Response from Keith W, Front Office Manager at Residence Inn Charlotte ConcordResponded 31 December 2016
Thank you for taking the time to inform us about your stay. We will use this information to help provide better service to our future guests. We are sorry about the hot water issue and if you would like to discuss the matters further please...More
The hotel and my stay itself was great, however I did have a meeting here and the sale manager sheree was horribly rude.I don't even understand how she has this job. Sales professionals should be PROFESSIONAL and friendly. There wasn't a friendly bone in her...More
Response from Keith W, Front Office Manager at Residence Inn Charlotte ConcordResponded 30 December 2016
Thank you for taking the time to let us know about your stay. We appreciate the feedback and will look into the issues you have presented to us.
I am currently here and disappointed in the cleanliness of our room. My husband is a platinum holder and we love our Marriotts. We especially love them since we have several kids and have the 2 bedroom suites. Upon arrival my husband checked us in...More
Response from Keith W, Front Office Manager at Residence Inn Charlotte ConcordResponded 28 December 2016
Thank you for taking the time to let us know about your stay with us. We will look into the matters that you have addressed. We are sorry your stay with us was not up to standard and hope if you are in...More
US$130 - US$224 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Concord
#3 Family Hotel in Concord
Non-Smoking Rooms ,
Number of rooms
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Response from Charlotte S | Property representative |
We have 2 rooms available to accommodate your needs. I would recommend contacting the hotel directly for booking the rooms. 704-454-7862
Thank you for your inquiry.
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"All rooms are very old and out dated, terrible beds"