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SpringHill Suites Charlotte Concord Mills/Speedway

SpringHill SuitesUS$101*
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#11 of 26 Hotels in Concord
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Charlotte Concord Mills\/Speedway
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159 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Little Rock, United States
Reviewed 4 days ago NEW

Just stayed here for one night while in the Concord area. Our room was a king with updated furnishings. The bed was comfortable but a little on the soft side for both of us. Don't let that discourage though as we both had a good nights sleep. The hotel had a microwave & refrigerator which we insist upon these days...

Thank Cindy B
Sylva, North Carolina
Reviewed 5 days ago NEWvia mobile

The rooms were clean, beds were comfortable , and the staff were friendly. Be sure and request that your room be on the end of the hotel away from I-85 unless you enjoy the sound of traffic 24 hours a day.

Thank vacationtime376
Milwaukee, Wisconsin
Reviewed 4 weeks ago

The hotel is nicely decorated and very light. Restaurant/bar located directly off the lobby for easy use-- pantry available in lobby as well with a wide variety of drinks, frozen foods (microwave meals, ice cream), and boxed snacks/candy available. Room was spacious (handicapped accessible room), two bathrooms (toilet/sink and shower/tub/sink. In room mini fridge and microwave, desk/workspace, plus couch and...

Thank sarahkk782
West Buxton, Maine
Reviewed 12 April 2017

We had a great stay here! It is so centrally located to everything NASCAR related! We stayed 7 days during a NASCAR race weekend, got lucked out and got a great 7 day rate too! The room was nice, great for a longer stay because of the couch and mini fridge and microwave and daily breakfast. Staff was good and...

Thank StaceyGW
Reviewed 4 April 2017 via mobile

Big renovation has reflected weakness in management. Lack of responsiveness to customer concerns. There are a LOT of options, Marriott and others in this area. Don't be fooled, this manager would rather charge a premium than provide an equitable discount and harbor goodwill for future visits. Pleasant, earnest, staff but they are more responsive to management than they are to...

Thank Simonrodia
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience. As I discussed with you yesterday we provided you with a deep discount. It is our mission to make sure our loyal guests are happy with their stay. We are excited about our newly renovated rooms and our soon to be Brand new Lobby, Business Center, Exercise...

Hurt, Virginia
Reviewed 27 March 2017 via mobile

I'm sure that this hotel will be great after all the construction has ceased. But personally I don't want to deal with the inconveniences of remodeling while traveling. The staff there are working hard to make the best of not having a lobby or breakfast room to work out of. I didn't do my normal research when I booked here...

Thank Poo1972
Renee M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for submitting your concerns about renovations. Make sure you give us a try after May 2017. I'm positive you will love the new and improved lobby, exercise room, sitting area. and breakfast area.

Reviewed 24 March 2017

This hotel is under renovation. The breakfast food is just okay. Offering just cereal, jimmy dean breakfast sandwich , muffins and oatmeal. Coffee was luke warm. Faucet in bathroom hot and cold were switched. Tried to call downstairs multiple times no one ever picked up. Most likely would not stay here again

Thank Patty H
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Patty H, Thank you for taking the time to review us! We apologize for the current condition of our hotel during our lobby renovations. The issues you experienced were due to the renovations and our front lobby as well as our breakfast area being temporarily closed down. We are doing our best to make sure every guest that stays with...

North Carolina
Reviewed 21 March 2017

I have stayed in this hotel for 10 nights now on different occasions. The property is undergoing renovations and the newly renovated floors and rooms are very nicely done. The hotel is quiet even when fully occupied, and you do not hear much of the nearby interstate. The rooms on the front side of the hotel do have the bright...

Thank RoadieNC
Wilmington, North Carolina
Reviewed 7 March 2017

After a recent stay in Columbia SC and the hotel there was terrible we got on the road to Charlotte to find this hotel. Very clean and staff were beyond nice. Will stay here next time we are in town. Indoor pool was a plus

Thank penny773
Lexington, South Carolina
Reviewed 6 March 2017 via mobile

Our stay here was just ok. The fridge didn't work and the toilet ran almost constantly. I asked someone at the front desk to have both of these issues looked at but they never were. The bed was not very comfortable. I booked this hotel specifically because it had a pool and hot tub, however the chlorine in the hot...

Thank Melissa G
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for sharing your thoughts and concerns for you most recent stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

62 photos of this hotel

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All Traveller Photos (28)
Dining (1)
Pool/Beach Area (3)
Bathroom (3)
Room/Suite (9)
Hotel & Grounds (1)
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Management photos: Courtesy of the property manager

All Management Photos (34)
Pool/Beach Area (1)
Hotel & Grounds (6)
Dining (5)
Business Centre/Function Rooms (1)
Room/Suite (17)
Other (4)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Concord Mills/Speedway

Address: 7811 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: $182 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills/Speedway 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord
Hotel Style:
#7 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Concord Mills/Speedway staff and other travellers.
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over a year ago

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Questions? Get answers from SpringHill Suites Charlotte Concord Mills/Speedway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure king size bed isn't close to window or you might not have room to get into closet”
pattyh503, 23 Mar 2017 | Read review
“You can ask to stay on the rear of the hotel to get away from the bright lights of Texas Roadhouse”
RoadieNC, 21 Mar 2017 | Read review
“look at the room before you book”
DeniseW177, 1 Feb 2017 | Read review
“there is some renovation in progress. we were in 211 though,.”
jimj56, 26 Dec 2016 | Read review
“front side has better views”
wwall1197, 26 Oct 2016 | Read review
5 of 5
SpringHill Suites
US$101* /night
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Prices are for 1 room, 2 adults
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