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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

PricelineUS$121*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$125*
US$121*
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US$125*
US$125*
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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,275 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
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Showing 1,269: English reviews
Campobello, South Carolina
Reviewed 1 week ago

This was our first stay at this Embassy Suites and it did not disappoint! Lovely hotel in easy location to get to all of Charlotte particularly UNCC. We were there for graduation. While packed they were on top of everything! Small waits for checking in, evening reception and breakfast. Evening reception could have had more offerings compared to other locations,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John M
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

CONGRATULAIONS!!! Thank you for your review and kind words, we value your feedback! We are pleased that you enjoyed your stay with us. We hope that you come back to stay with us in the future. Safe Travels, Aspen A.

New Rochelle, New York
Reviewed 1 week ago via mobile

This hotel had it all. Huge atrium type lobby and all suite rooms. I stayed in a two room king suite. One room is a living room with pull out couch, there's a sink and fridge and a separate bedroom. Only complaint was that the sofa bed was terrible! My daughter had to sleep on the sofa bed and it...

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Helpful?
Thank WandaW0man
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! So, sorry to read about you not getting the suite you had booked. That is certainly not the norm. Normally, if we had to change your suite type, it would be to upgrade it. The Front Desk should have adjusted your rate accordingly to ensure you were not paying for something you were not getting....

Thaxton, Virginia
Reviewed 1 week ago

This hotel was awesome! The omelets were awesome. Great way to start the morning. Staff were great and very helpful. I do wish that they hadvflavoref coffeer creamer for the coffee in the morning though. That would make it exceptional!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michelle P
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We value your feedback. Breakfast is my favorite also, happy you enjoyed. For the Coffee creamer, I will relay this request to the operate manager. Our coffee shop “Caffenia’s” has flavors you can add to your coffee. We strive to assure that all guest has the same experience that you have experienced. We hope your...

Lexington, Kentucky
Reviewed 2 weeks ago

We had completed a digital check-in on a higher floor to see the venue across the stree and our room was moved. We were put on the 3rd floor with a view of the roof. I then went to get extra keys and Frank at the front desk called my husband to see if it was ok for me to...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jleeH9979EJ
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So sorry to see that your check-in was not smooth for you. I completely understand the frustration of having to contact your husband for verification about your getting access to the suite. In today’s world of privacy and protection, we, at this hotel, want to ensure our guest’s safety is paramount. In this situation, if you are not listed as...

Winston Salem, United States
Reviewed 2 weeks ago

Great time and great stay, bathroom floor was not cleaned well and our HHonors tray of goodies was not delivered either day so we had to call about it. Other than that it was awesome stay for the Carolina Rebellion!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank philipmK803YI
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Thank you for choosing to stay with us during the Carolina Rebellion. We apologize for the bathroom floor not being cleaned and your Premium Tray not getting refreshed each day. Happy to hear it was brought to our attention and resolved. We hope your friends and family give us a try when they are in...

Reviewed 2 weeks ago via mobile

Originally 3 stars, but so LIVID after going to the hotel bar (Rocky River) tonight. Ignored by the completely crappy bartenders for 10 minutes until I could finally order. Then waited 45 minutes for 12 wings and fries. Tried to get the servers attention to cancel my order and get my money back... But guess what... Ignored for 15 minutes....

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Helpful?
Thank Samantha B
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Sorry to see you had challenges at our Lounge. I know it was a busy night last night but that is not an excuse. I will certainly share your comments with my Restaurant Manager. This is certainly not the type of service we are known for and I am sorry that you did not have an enjoyable time. Safe travels,...

New Port Richey, Florida
Reviewed 3 weeks ago

Nice clean rooms and good service is what you expect from Embassy Suites and this location does not dissapoint. They also offer a nice shuttle service to and from the race tracks. If you are attending the race at the Z-Max dragstrip or Charlotte Motor Speedway this is the place to stay. The price for race weekend puts this hotel...

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Helpful?
Thank car24jg
embassyconcord, Aspen A. at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

It’s all about location, location, location, and what makes it more convenient for our guests. Thank you for your review! We value your feedback. We strive to assure that all guest has the same experience that you have experienced. We are pleased you could enjoy one of your many amenity’s here on property. We hope your friends and family give...

Indianapolis, Indiana
Reviewed 3 weeks ago

Great hotel, suite was clean and amenities were great! Stayed here 4 nights and had no issues at all! If I had to complain about anything it would be the pillows. They are small but you can get extras if you ask.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank S S
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We value your feedback. Thank you for choosing us to be your home away from home. We strive to assure that all guest has the same experience that you have experienced. We hope your friends and family give us a try when they are in the area. Safe Travels, Aspen A.

Harrisburg, Ohio
Reviewed 3 weeks ago

Quality hotel with lots of amenities. First stay at this hotel but will return next year for the 4 Wide Drag Races! Shuttle to and from track was the best. Very unexpected but greatly appreciated. Great breakfast as well!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dingo01
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Welcome!!! Thank you for your review!! We love to hear from all our guest, and it is just so pleasant to hear when a guest has been so completely pleased with their stay. Happy to hear you could enjoy a lot of the wonderful perks and amenity’s we have on property. We strive to assure that all guest has the...

Ohio
Reviewed 3 weeks ago via mobile

We stay here every year. A group of 8, and the amenities are always great. The breakfast buffet is easy and omelets are made to order. The voucher for 2 drinks in the evening is a great time to unwind. The bar area is open and bright. and serves great drinks and food.

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Helpful?
Thank Brad M
embassyconcord, Sales Admin Assistant at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We appreciate and thank you, for choosing us each year to stay and have meetings on our property. Happy to hear you could enjoy our wonderful perks we have here on property. We strive to assure that all guest has the same experience that you have experienced. We hope your friends and family give us...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: $185 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“x14 numbered suites are near vending area.”
LGILMAN479, 24 May 2017 | Read review
“All room entrances face inward. Elevators to upper level.”
AlekonaS, 22 May 2017 | Read review
“higher rooms will be quieter”
486darrint, 30 Apr 2017 | Read review
“Request higher floors for best view.”
ncghostman, 26 Mar 2017 | Read review
“You want a high room in the back facing the golf courses and lake.”
grantp, 17 Mar 2017 | Read review
5 of 5
Priceline
US$121* /night
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Booking.comUS$125
Orbitz.comUS$125
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Prices are for 1 room, 2 adults
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