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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,149 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
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Showing 1,144: English reviews
Pylesville, Maryland
1 review
Reviewed 22 April 2016

This hotel was clean and very nice. The check in staff was welcoming. The breakfast was nice and had plenty of selection. The evening reception was limited to two drinks and had a moderate selection. The hotel bar was nice with a nice outside patio.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank gregorysA3106NM
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased to hear that you were given a warm welcome by our front desk staff upon arriving. It sounds like you were able to enjoy most of our amenities that we offer at the Embassy Suites Charlotte/Concord. Thank you again for your review and we hope you will be back soon! Safe Travels,... More 

Williamston, United States
1 review
Reviewed 21 April 2016

This makes the second time in a year my husband. We received great service, and experienced no issues! The location is near shops, restaurants, the interstate and the Charlotte Motor Speedway. We'll definitely return!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Carol B
embassyconcord, Public Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We strive to provide excellent service and it is wonderful to hear that we achieved that with your stay. We look forward to having you stay with us again during a future stay! Safe Travels. Kristen M. More 

Orlando, United States
2 reviews
Reviewed 21 April 2016

Excellent service, cleanliness and quality. Location was close enough to Charlotte, yet outside the perimeter. Staff was professional and friendly. The AM breakfast was delicious, with a nice choice of items. It was efficient with minimal waiting. I would stay here again without hesitation!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Chester K
embassyconcord, Public Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is great to hear that we were able to provide excellent quality of service to you during your stay! Our complimentary breakfast is one of our highlights and we're glad you were able to enjoy it! We look forward to having you stay with us again in the future. Safe Travels. Kristen M. More 

Waldorf, Maryland
1 review
Reviewed 21 April 2016

I was service in the spa. It would be a good idea to have the spa and front desk link with payment information. After a wonderful 2 hour experience, I had to return to my room on 8th floor for my credit card and return back to 1st floor to pay. It took away from the experience

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cthompson66
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Unfortunately, the spa and the front desk have to use separate systems in order to conduct the tasks needed for each department to function successfully. We are sorry that this took away from your experience. Do come back and see us again, perhaps we can make it right! Safe Travels, Amber More 

Taylorsville, North Carolina
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 April 2016 via mobile

I attended a meeting for business and was very impressed with this hotel. Very clean with lots of amenities. Nice breakfast in the atrium. Starbucks. Excellent meeting facilities. The room was also very nice with a separate living room and bedroom. The staff is very helpful and friendly.

Helpful?
Thank luv2golf12
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are happy to hear that you were so impressed with the hotel! It is great to hear that you enjoyed the amenities while you were here as apart of your business meeting! We hope to see you again sometime in the near future, perhaps for a weekend getaway! Safe Travels, Amber More 

Christiansburg, Virginia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2016

I've stayed at/and reviewed this property before . Always feel welcome - safe -secure here . It is VERY convenient to shopping / restaurants and sport venues . The staff ( THANKS LEIGH ) has always been extremely nice to me and my company . The breakfast is fast and good . The reception ( THANKS JANE ) is always... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Hornet1957
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is nice to hear from a frequent guest of ours. It makes us happy to know that you feel safe, secure, and welcome here! The staff members you mentioned in your review are two of our best, and we will be sure to pass this along to their department managers. Thank you again for... More 

Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 April 2016

Stayed here for four nights having flown into Charlotte before heading down to The Masters. The location of the hotel was great - there are lots of restaurants within a couple of miles and the hotel offer a complimentary shuttle service which was a great touch. Room was a good size and extremely clean. Staff were fantastic - very friendly... More 

Helpful?
Thank Ian T
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed your stay with us. You certainly were a long way from home, and knowing that we were able to deliver you excellent service is rewarding to us. We apologize about the quality of your meal when you arrived at the hotel. Perhaps if you are ever in... More 

Hershey, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2016

Great place to stay! Rooms comfortable, quiet and great food and bar. Morning breakfast is a cut above other chains and the evening cocktail hour is done well. Great place to socialize. Perfect place to stay and relax.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Steve M
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay with us, along with the many amenities we offer! It is great that you were able to achieve relaxation with us. We hope to see you again in the near future! Safe Travels, Amber More 

Garner, North Carolina
1 review
Reviewed 13 April 2016

Great stay during a business trip. Staff was friendly and this hotel was very clean. I loved the large rooms. The bed was very comfortable. I finally found a hotel that has peace and quiet! I will definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank marymS5794ZE
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased to hear that you enjoyed the hotel so much. It is great to hear that you found your peace and quiet with us! Come back and see us soon! Safe Travels, Amber More 

Raleigh, North Carolina
1 review
Reviewed 13 April 2016

This hotel had extremely friendly staff. The facilities were excellent, including the spa. I loved being able to enjoy the made-to-order breakfast and leisurely walk over to the workshop I was attending in the co

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank G6285BEstephanier
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are happy to hear that you enjoyed the hotel and everything it has to offer while you attended your conference. Do come back and see us soon! Safe Travels, Amber More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: $153 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a big hotel, so pick a lower floor and take the stairs if you don't want to wait for the elevator.”
 of 5 bubbles 861trishs, 21 Nov 2016 | Read review
“I've stayed all over this hotel and haven't found a room yet that wasn't great.”
 of 5 bubbles kevnles2010, 10 Nov 2016 | Read review
“All very quiet. Higher floors might cut down on noise from the breakfast area since it's in the atrium.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Ask for a KING room If not, you may get a room with just double beds...very comfortable BUT also very small for two.”
 of 5 bubbles Comanchero26, 3 Nov 2016 | Read review
“Fifth floor carpet is dirty and stained”
 of 5 bubbles braffaele67, 1 Nov 2016 | Read review
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