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Brookwood Inn Durham

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#33 of 72 Hotels in Durham
Certificate of Excellence
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Brookwood Inn Durham
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288 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Miami, Florida
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 days ago NEW via mobile

This property is undergoing a major facelift and is currently under construction. The upgraded rooms are really nice, have very modern furnishings, complete with vinyl flooring, large screen TV and rain shower. Lobby was inaccessible when I got there and I had to go to the 8th floor to check-in. During check-in, I was greeted by Patricia who appeared really... More 

Helpful?
Thank askeddie
Fayetteville, North Carolina
1 review
Reviewed 5 days ago NEW

renovated rooms very modern. Dark wooden bed frames extend several inches beyond mattress making them easy to walk into. Both occupants walked into the frames causing bruising to legs. 1 guest was being admitted to Duke the following day for heart procedures and on blood thinners. Knocked knee out of alignment and required assistance walking out of hotel and needed... More 

Helpful?
Thank 44edithe
Wilmington, North Carolina
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW

We stayed here mainly due to the location of Duke hospital. Under much renovation currently. Our room was nice except for the platform bed with the base sticking out to bruise our shins. The toilet plugged up and the shower drained very slowly. Probably won't stay again. We asked if there were any rooms with 2 beds for an upcoming... More 

Helpful?
Thank Brenda W
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear Brenda W, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will reconsider staying with us again in... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This hotel is currently under major renovation and a mess! There was no lobby or dining or breakfast or coffee area---everything but the elavator were draped off and under construction. The temporary check in is on the 8th floor at the elevator. There is no security that was evident. We were in a newly renovated room on the 7th floor.... More 

Helpful?
Thank E8687TAlauraw
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear E8687TAlauraw, It was kind of you to note the cleanliness of our rooms, but I was sorry that our modern aesthetic was not to your liking. We value your comments and will take them under consideration as we complete our renovations. I regret any frustration that our work caused during your visit and hope that you will return once... More 

Tampa, Florida
2 reviews
Reviewed 3 weeks ago

I booked this property back in April after a pleasant stay, in anticipation of Parents Weekend in November. They are now in the middle of a large renovation project. At the time I booked, it was clearly stated that no refunds were available for this particular weekend. However, I think we should have been told in advance about the remodel... More 

Helpful?
Thank Diane M
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear Diane M, I'm glad that you found our staff helpful, location perfect and shuttle convenient. Please pardon our dust as we update our public spaces. I'm sorry for any inconveniences you experienced. We appreciate your feedback regarding our modern accommodations and will take it under consideration as we near the end of our renovations. We thank you for your... More 

Pilot Point, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Checked in amidst complete construction chaos. Found the refurbished room to be done in cheap modern furniture, the worst of which was a platform bed whose platform was camouflaged to match the floor and had sharp corners. We bumped our legs black and blue until we piled pillows around each bed corner to keep away from the bed platform. Toiletries... More 

Helpful?
Thank FernBugg
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear FernBugg, I'm very sorry that the modern design of our renovated accommodations was not to your liking. We appreciate your feedback as it allows us to monitor and improve our guests offerings and service. We will take your comments under consideration as we complete our updates and hope that you will reconsider a return visit. Thank you for staying... More 

1 review
Reviewed 4 weeks ago via mobile

I have stayed at this hotel quite often over the last years due to a family member's illness. This hotel is right across from duke university medical center, making it very convenient. I have always enjoyed staying at this hotel;However, I am not impressed with the new renovations. While the New look is modern and sleek, it is not conducive... More 

Helpful?
Thank Ellen E
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear Ellen E, We appreciate your patronage. I'm very sorry that our new beds were not to your liking. Thank you for your honest feedback which we will take under consideration as we complete our renovations. We hope to see you yet again on a return visit. Sincerely, Kevin Barbour General Manager More 

Newport News, Virginia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My sister and I had visited here twice before (June of 2016 and late August of 2016). We were pleased with it both times...impressed initially and returned. The staff was incredibly friendly and accommodating. On our second visit it was under renovation, but it was still a good stay for us. The beds were very comfortable. The TV was large... More 

Helpful?
Thank Amy G
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear Amy G, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel. Thank you for your kind feedback and we hope to get another opportunity to host you again. Sincerely, Kevin Barbour General Manager More 

Nyanza Province, Kenya
Level Contributor
5 reviews
Reviewed 28 October 2016

We have stayed at this inn for the last 7 years during an annual trek to Durham. It was a little worn but comfortable. They are renovating to be more "upscale" but I think they have missed the mark. The bed is on a platform that sticks out 6-8 inches with sharp edges that do damage to your shins. The... More 

Helpful?
Thank Thomas N
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear Thomas N, Thank you for your patronage. I'm very sorry that our modern updates were not to your liking. We appreciate your feedback and will take it under consideration as we complete our renovations. We hope that you will reconsider a return visit. Sincerely, Kevin Barbour General Manager More 

1 review
Reviewed 24 October 2016 via mobile

The room was small. The hallway smelled of cigarettes although we had a non smoking room. To much construction going on. Got a nail in my tire. Had to have it replaced when i got home. Had trouble finding reservation area.

Helpful?
Thank ncappleby
ConcordHospitality, General Manager at Brookwood Inn Durham, responded to this review

Dear ncappleby, I'm very sorry that our accommodations were not to your liking and that our construction interrupted your visit. We are doing our very best to minimize the guest impact as we update and improve our hotel in preparation for our transition to a more upscale brand. Once again, I'm extremely sorry for the inconvenience and hope that you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
Official Description (provided by the hotel)
The Brookwood Inn of Durham is a contemporary high-rise structure. We are the closest hotel to Duke Medical, Duke University, and The Durham Veterans Administration medical center. Complimentary shuttle service is provided both to and from the medical centers and area attractions. Minutes away from Durham Bulls Athletic park, downtown businesses, the historic district and the convention center, Duke Homestead, Sarah P. Duke gardens, Duke Chapel and convenient to area shopping malls. We offer spacious well appointed guestrooms, an on-site restaurant and one complimentary parking pass per room, all in a location central to all points in Durham. ... more   less 

Additional Information about Brookwood Inn Durham

Address: 2306 Elba Street, Durham, NC 27705
Region: United States > North Carolina > Durham
Price Range: $131 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brookwood Inn Durham 2.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Brookwood Inn Durham Near Duke University Hotel Durham
Brookwood Hotel Durham
Brookwood Hotel Duke University
Hotel Style:
#15 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Brookwood Inn Durham staff and other travellers.
3 questions
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Questions? Get answers from Brookwood Inn Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dangerous bed frames. Reconsider if senior citizen or taking blood thinners to prevent injury, fall or broken bones.”
 of 5 bubbles 44edithe, 30 Nov 2016 | Read review
“Not recommended!”
 of 5 bubbles J7621DVthomasn, 28 Oct 2016 | Read review
“Stay Away!!!!!”
 of 5 bubbles gimmeabeach2015, 17 Oct 2016 | Read review
“Rooms on the front of the building offer a better view”
  • This room faces the back
  • This room faces the back
 of 5 bubbles NCRNmom, 9 Oct 2016 | Read review
“high floor rooms have less street noise.”
 of 5 bubbles Doris201, 22 Aug 2016 | Read review
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