JB Duke Hotel
230 Science Dr US 15-501 Bypass Exit 107, Durham, NC 27708-9985
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Avg. S$323 /night, 9/17 - 9/18
S$589
per night
S$438
per night
S$287
per night
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4.5
#6 of 67 hotels in DurhamLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Durham, North Carolina, the AAA Four Diamond JB Duke Hotel is situated on the Duke University campus just steps from storied Cameron Indoor Stadium, Wallace Wade Stadium and the Fuqua School of Business. Guests enjoy JB Duke’s close proximity to landmarks like Duke Chapel, Sarah P. Duke Gardens, Duke Lemur Center, and the Nasher Museum of Art, and Duke University’s East Campus is just a short walk away. Relax and enjoy a full seasonal lunch menu at the MarketPlace restaurant, a hand brewed coffee from one of our trained baristas, or a handcrafted cocktail or delicious dinner at the Lobby Lounge. Luxurious outdoor spaces include outside terrace seating with fireplaces, umbrellas, and a relaxing bocce ball court. Guests are also welcome to test their skills on the brand new pickleball courts on property. The JB Duke Hotel is just steps away from its luxurious sister property, the Washington Duke Inn & Golf Club with its award-winning Fairview restaurant, Bull Durham Bar, championship 18-hole Duke University Golf Club with its Robert Trent Jones, Sr. designed golf course, and historical exhibits throughout the Inn. Guests of the JB Duke are invited to enjoy Saturday Morning Yoga and Saturday Evening Stargazing held at the Washington Duke Inn. Looking for a night out on the town? It’s just a five-minute drive to vibrant downtown Durham. Guests can catch a Broadway production at the Durham Performing Arts Center, explore the NC Museum of Life & Science, or enjoy any of Durham’s critically acclaimed event venues, bars, and restaurants. Complete with contemporary finishes, state-of-the-art event spaces and modern amenities, the JB Duke is the ideal destination for business and leisure travelers alike.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Billiards
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Valet parking
Internet
Yoga classes
Sauna
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish, Arabic, German
Location
230 Science Dr US 15-501 Bypass Exit 107, Durham, NC 27708-9985
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Raleigh-Durham Airport
19.6 km•
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Car Hire
14 Restaurants
within 1 kilometer
Reviews
4.5
311 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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JB Duke Hotel is often praised for its prime location near Duke University and downtown Durham's dining scene, with many travelers finding the rooms comfortable and aesthetically pleasing. The staff is frequently commended for their professionalism and attentiveness, contributing to the hotel's modern and welcoming atmosphere.
However, some guests have reported issues with understaffing and have suggested that the value may not match the cost. While the hotel is generally celebrated for its cleanliness, a few have noted the need for more thorough cleaning in certain areas.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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311Reviews2Q+A34Room tips
Traveller rating
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Detailed Reviews
This is a great hotel. The staff is friendly and helpful, the rooms are spacious and well lite (my pet peeve on hotel rooms is low wattage lights and all the lights here are bright), the bed is firm and well appointed with sheets and blankets, and the location is ideal if you are attending a function at Duke University (we were attending a basketball game at Cameron Indoor Stadium, which we walked to). We had a nice breakfast - the Market Place was a little understaffed,perhaps due to the fact that the Brown U. basketball team - playing later at Cameron - and its entourage of family arrived shortly before we did, but the staff was delightfully welcoming and worked diligently to make our meal a good one. (One caveat: Ask. if you are assigned Room 3106. about light coming in around the black out shade and curtain. The room is on the ground floor adjacent to and about 50 feet from the front entrance. The shade and curtains block the light but they can't block the occasionally headlight that sneaks through about a quarter inch gap at the side of the window and reflects brilliantly off the wall paper. I suggested to the front desk the addition of a vertical 1x4 board at the north corner of the window to block that light.)
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JBDukeHotel, Administrative Assistant at JB Duke Hotel
Responded 9 Jan 2020
Thank you for your review and feedback. We take great pride in our detailed touches, such as lighting selections, and love that you noticed! We have shared your feedback with the appropriate departments regarding the lighting within your specific guest room. We appreciate your review and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't get why JB Duke isn't ranked higher here, the property is perfectly located for visitors to Duke. The hotel is very modern, and yes very corporate feel, but felt much more inviting than a standard chain hotel. The lobby was huge and airy, with a large lounge and bar. There is a short walkway directly to Fuqua business school. We had an issue with check in, but our room got sorted out.
We had an executive king in the new tower. As expected, the room was clean, modern, and well maintained. Maybe some of the lower reviews referenced the older rooms in the non-tower part of the hotel. Concierge was helpful, gave us a multi use parking pass for the nearby parking structure. As mentioned, the location is great, short walk to the business and law schools, Cameron, and to the main campus. Would recommend over the nearby Washington Duke Inn.
We had an executive king in the new tower. As expected, the room was clean, modern, and well maintained. Maybe some of the lower reviews referenced the older rooms in the non-tower part of the hotel. Concierge was helpful, gave us a multi use parking pass for the nearby parking structure. As mentioned, the location is great, short walk to the business and law schools, Cameron, and to the main campus. Would recommend over the nearby Washington Duke Inn.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip: New Tower rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JBDukeHotel, Administrative Assistant at JB Duke Hotel
Responded 10 Feb 2020
Thank you for your review! We are so pleased you had an enjoyable visit. Our teams take great pride in ensuring guests feel relaxed and comfortable. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
My family stay was wonderful at this hotel. All the staff members were quick to provide any assistance needed, Checking in and out was quick and easy. Our room had all the amenities we needed. When I asked for a handicapped room a few months after I made my reservation, I was not assured that one would be available. To my surprise, we did get one which was helpful for a family member in a wheelchair. The curtains in the room blocked out any light which made it easy to sleep in. Many family members and friends stayed here for a wedding. Our brunch at the hotel was wonderful. All the entrees looked and tasted great. The adjacent covered garage provided plenty of parking. I would definitely stay again if I come to Duke.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our trip in March 2022 to visit Duke University for a family visit included this stay at JB Duke. Every staff person we met at the hotel was uniformly happy and pleasant to interact with. The room was clean and comfortable, the food and service was wonderful, although the menu itself is limited. Room service was prompt, parking nearby is free, and the front desk staff went above and beyond to help us out in getting directions to the university. Hotel ideally situated to Duke University, couldn't ask for a closer location if you need to get to the University.
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Lawson, Owner at JB Duke Hotel
Responded 28 Mar 2022
We are so happy you enjoyed your visit! We are glad that you enjoyed all the aspects of your stay, including the team and the proximity to campus. Thank you for sharing your experience with others. We hope to see you back on campus again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The JB Duke location is great if you are visiting Duke University. The hotel is on Duke’s west campus adjacent to the business school, a block from the science buildings, and a 10 minute walk to the chapel and the Bryan (student) center. The hotel itself and its service are nothing special. The hotel seems conference and meeting-focused. The design and the rooms are functional. There is a large lobby bar/eating space and a large restaurant. One nice feature is onsite washers/dryers on the lower level. We found that the staff was uneven. Some greeted you and offered help and some didn’t. The bathroom in our room wasn’t well cleaned (the floor had hair, floss, and some other debris and the counter had a couple of sticky spots) and we wound up touching it up ourselves. Basically, if you want a spacious place to stay that is really convenient, this is a good spot. Just don’t expect anything beyond the basics.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Lawson, Owner at JB Duke Hotel
Responded 5 Sept 2022
Thank you for taking the time to share your experience. We are glad that the location was convenient for visiting Duke and that you found the hotel to be spacious. Please accept our sincere apologies for the housekeeping issues and the inconsistent staff attention. We have shared your review with our team and will continue to strive for top notch services and products. We hope that you will consider us again if you are in the area. Thank you for taking the time to share this valuable feedback with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the JB Duke Hotel for 6 nights while our kids were at a sports camp on campus. Property was beautiful and we were given one of their lofty suites, which was huge (800-900 sq ft) and well appointed. Good fitness room and plenty of indoor and outdoor lounge space. The fully equipped and complimentary laundry room was much appreciated for a long stay! Everything was new and clean. Too bad the restaurant was closed the week we were there for renovation, but Washington Duke Inn is just a short walk away and has lovely restaurants. Front desk and guest services were always friendly and helpful. The location can't be beat if you're visiting campus as we were able to walk to everything and took Uber to nearby restaurants off campus. Only low light was housekeeping which was inconsistent and had to be called back to do things they missed. But they had a great attitude about everything. Highly recommend this beautiful and well managed hotel if you're visiting Duke.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went to the JBD to to watch the Duke/UNC NCAA final four game. The place was busy but not packed, with ~1/3 of the patrons eating food. What followed was probably the worst service I've experienced in my 20 years in the US and WELL below what I would have expected from a Duke University affiliated entity.
We were served promptly but over the next 3 hours we either had to hunt down the server for drinks and food, to get subsequent rounds of drinks, and even to get the check. There were 2 people serving behind the bar and 3 people in the open bar with tables, but the staff (or at least ours) spent a lot of time standing at the bar chatting. Probably what was worst was that our finished plates of food sat our table for 90 minutes even after the server brought drinks (once we hunted him down) and he left without taking the plates! Plates were left on the tables around us too. When we asked if we could order fries for friends who came late and asked how long it would take he said "who knows, I probably wouldn't even bother ordering them."
The food was OK, sounded better than it was - so 2 stars, but honestly the service was incredibly bad!!
We were served promptly but over the next 3 hours we either had to hunt down the server for drinks and food, to get subsequent rounds of drinks, and even to get the check. There were 2 people serving behind the bar and 3 people in the open bar with tables, but the staff (or at least ours) spent a lot of time standing at the bar chatting. Probably what was worst was that our finished plates of food sat our table for 90 minutes even after the server brought drinks (once we hunted him down) and he left without taking the plates! Plates were left on the tables around us too. When we asked if we could order fries for friends who came late and asked how long it would take he said "who knows, I probably wouldn't even bother ordering them."
The food was OK, sounded better than it was - so 2 stars, but honestly the service was incredibly bad!!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Lawson, Owner at JB Duke Hotel
Responded 11 Apr 2022
We are very disappointed to hear that our visit to our lobby lounge was not what we would have hoped for. We sincerely apologize for the lack of service and attention. This is certainly not how we would have liked your evening to have gone and we will be addressing this with our team. It was unacceptable you had to track down your server for anything and we are very sorry for this. This clearly fell below our standards of service and we hope that you will consider us again in the future. We appreciate you taking the time to let us know of our shortfalls. As hard as it is to hear complaints, it only helps us to improve. Again, please accept our sincere apologies for the lack of service in our lounge.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For a hotel that charges over $300/night, I expected more. The bathroom was in need of a deep clean (buildup on caulk/grout and pink mold on the shower head), the A/C was nowhere near accurate (I had to set it to 60 to be comfortable), the room was very humid, and the bed was subpar. I had much cleaner rooms and more comfortable beds at hotels that cost less than half of what the JB Duke charges. I only stayed here because it was where the conference I was attending was being held and my employer is reimbursing me for the cost of lodging. If I travel to the area in the future, I will stay somewhere else.
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Review collected in partnership with this hotel
Date of stay: August 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Myers, Marketing at JB Duke Hotel
Responded 11 Aug 2024
Thank you for taking the time to share your experience with us. I appreciate your feedback and I am very disappointed that this was the experience you had while staying with us. I would like the opportunity to discuss the details with you and a possible resolution to make you feel whole again. Please reach out to me directly at 919-419-2569. I look forward to speaking with you soon. Laura Morris, director of Rooms Division.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely hotel, with a sleek, modern appearance, extremely convenient to Duke's West Campus. The ambience, particularly in the lobby area, is wonderful. Good fitness center and amenities. The front desk staff was helpful and attentive. There were some glitches with our stay in terms of room issues and service, which were largely addressed in a prompt and satisfactory manner.
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JBDukeHotel, Administrative Assistant at JB Duke Hotel
Responded 10 Feb 2020
Thank you for your review and we sincerely appreciate your feedback. We apologize for any inconvenience you may have experienced and are pleased to have had the opportunity to address any concerns while you were staying with us. We hope to welcome you back again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This modern hotel feels more like an event space than a hotel, but the staff is friendly and the rooms are clean. The restaurant is good but it feels like you are sitting in the lobby (because you are..) The parking garage isn’t very close and there are no direct walkways so you have to lug your bags and the views aren’t great. Also if you need coffee or breakfast before an early flight you are out of luck. But if you need a clean hotel near campus it will do!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christina Myers, Marketing at JB Duke Hotel
Responded 7 May 2024
Thank you for staying with us and sharing your feedback. If you are coming back through the area, please feel free to reach out to me in advance, so I may try to make your stay more enjoyable. Don Ball, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, we had a small safe in our room, large enough to hold a laptop, iPad and jewelry.
I don't recall, but the concierge did arrange for an in-room massage for our son who was recovering from surgery. The woman was excellent!
"Remember, they don't have their own pool, but you use the Duke faculty pool which has two diving boards; kids love it!"Read full review
"I watched the super bowl there on a big screen tv with a fireplace and awesome sound !"Read full review
"We booked the bed and breakfast package. It was the same cost as a regular room but with an excellent buffet breakfast"Read full review
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PRICE RANGE
S$265 - S$401 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
198
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about JB Duke Hotel
Which popular attractions are close to JB Duke Hotel?
Nearby attractions include Cameron Indoor Stadium (0.4 km), Duke University (0.9 km), and Duke University Chapel (0.7 km).
What are some of the property amenities at JB Duke Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at JB Duke Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JB Duke Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at JB Duke Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to JB Duke Hotel?
Conveniently located restaurants include Fairview Dining Room, Bull Durham Bar, and Naan Stop Indian Cuisine.
Are there opportunities to exercise at JB Duke Hotel?
Yes, guests have access to a fitness centre, a sauna, and yoga classes during their stay.
Are any cleaning services offered at JB Duke Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at JB Duke Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JB Duke Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at JB Duke Hotel?
The staff speaks multiple languages, including English, Spanish, German, and Arabic.