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SpringHill Suites Durham Chapel Hill

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#3 of 70 Hotels in Durham
Certificate of Excellence
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SpringHill Suites Durham Chapel Hill
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586 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Roswell, Georgia
Reviewed 5 June 2015

I stayed at this hotel the week of 6/1/2015. Interior of the hotel is very welcoming and the gentleman behind the counter was very efficient as far as checking me in and letting me know about the breakfast and guest afternoon social. Went up to my room and the door would not open. Luckily there was a gentleman who worked...

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Helpful?
Thank Brad A
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Brad A, Thank you for staying with us and for taking the time to submit a review. I am glad to read that you would stay with us again. I would like to apologize for your lock issue as well as the lack of disinfectant wipes. You're correct in saying it may be a little thing but as we...

Robbinsville, New Jersey
Reviewed 30 May 2015 via mobile

ln the area to help our daughter find grad school housing. Two queen suite was modern, (New) and clean. It fit our family of five adults very comfortably. The hotel breakfast was the best I have experienced. It included the usual eggs and make your own waffles, but also included plenty of fresh cut fruit; whole fruit (pears, strawberries and...

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1Thank rprinci
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello rprinci, Thank you for the very kind and detailed review. I'm glad you enjoyed your stay and were able to so fully utilize our facilities. I would also like to thank you for your recommendation. We hope to see you again soon. Ted Franzese General Manager

Reviewed 29 May 2015

Our business has used the meeting space on and off for the last year. The staff has always been friendly and responds to our needs quickly. It's a convenient location and can be reached easily from the the triangle area. It has a professional feel, but also feels like home. Great breakfast! We are planning to use this hotel for...

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Helpful?
1Thank Eric L
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Eric L, Thank you for returning to our hotel once again. I'm glad to see that your meeting went well. It was also great to read that you will continue to use us in the future. Thank you for your business and all the kind comments. It is appreciated. Ted Franzese General Manager

Annapolis, Maryland
Reviewed 25 May 2015

Had an extended stay here (two weeks) while family member was an in-patient at Duke Medical Center. All aspects of this property were great ... Great rooms with separate toilet and tub/shower rooms, excellent buffet breakfast choices, and OUTSTANDING STAFF (Antonio and Steven were particularly pleasant and eager to be of assistance)! Despite being sold out for most of the...

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1Thank navynest
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Navynest, It was great to read about the quality of your stay and the service you received from our staff. I will certainly share your remarks with Steven and Antonio as well as the rest of the team. We thank you for your business and hope that if you do return to our area you will choose to stay...

Montreal, Canada
Reviewed 24 May 2015

Stayed in the hotel several nights on a business trip. Large clean room, very well appointed. Separate office/sitting space with desk and couch. Small fridge, microwave oven, coffee maker are all very useful. Comfortable bed, but air conditioning and ventilation are quite noisy. Helpful, courteous staff. Breakfast is standard, but good quality and lots of choices, including fresh fruit. Good...

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Thank Dodo_Travel
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Do_do Travel, Thank you for the kind review. Your remarks as well as your business are both greatly appreciated. It was great to read that you would definitely stay here again. That is certainly our goal with all of our guests. We hope to see you again soon. Ted Franzese General Manager

Richmond, Virginia
Reviewed 21 May 2015

We have stayed several times at this hotel and each visit has been excellent. The hotel is very clean, modern, and bright and the rooms are very large and designed for maximum convenience. The staff is friendly and helpful. Antonio, who works the front desk is so nice and worked hard to make sure we were happy with our stay....

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1Thank Stephanie R
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Stephanie R, Thank you for staying with us yet again. It was great to read that you have had several excellent stays with us and that Antonio stood out for providing you with excellent service. I will share your remarks with him and hope that you will come back to see us again soon. Ted Franzese General Manager

md
Reviewed 21 May 2015

This is a fairly new property so it's hard to go wrong. The rooms are beautiful, but take a bit of getting used to, logically. Though you are in fairly rural NC, the rooms feel like NYC, so I threw me when I walked in! Sliding doors for wash room and separate bathroom, lots of chrome and glass, and definitely...

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1Thank mdhotelier
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello mdhotelier, I would like to thank you for staying with us and for taking the time to write such a kind and detailed review. You business and your feedback are both greatly appreciated. I will share your remarks with our staff and hope you will come see us again soon. Ted Franzese General Manager

Jasper, GA
Reviewed 20 May 2015

This is a nice, fairly new, hotel typical of this chain. The room appeared to be very clean, but I did notice one stain on the carpet. The room had an entry area with a couch, desk, coffee area and a translucent screen between that area and the bed. The commode is in a small room at the foot of...

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Helpful?
Thank Randy L
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Randy L, I would first like to thank you for your detailed review. We accept all feedback, positive and negative and work to correct our deficiencies. I was disappointed by the moldy smell you encountered and even more disappointed by your Wifi experience. We recently underwent a major upgrade to our internet service and the vast majority of our...

Lynchburg, Virginia
Reviewed 19 May 2015 via mobile

This place was great. The staff was very friendly. The hotel room is the new design I really like the new sliding doors. It provides much more room. The breakfast was bigger than most spring hill suites with two types of eggs as well as two meat choices. In summary this a great hotel in a great location. I would...

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Helpful?
1Thank Robert S
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Robert S, Thank you for the very kind and detailed review. Above all, we thank you for your recommendation. It was great to read about your stay with us and we were pleased to read all your positive comments. We hope you will come back to see us again soon. Ted Franzese General Manager

Reviewed 16 May 2015 via mobile

Like to stay at this hotel when I'm in Raleigh. Partly because of Antonio. Very courteous and professional and knowledgeable. He is an asset. His presence is the face of this hotel. He has went beyond my expectations.

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Helpful?
Thank Dfs62
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Dfs62, Thank you for taking the time to submit your review. It was great to read that you chose to stay with us again and that Antonio provided you with excellent service. I will certainly share your remarks with him. We hope you will come back to see us again soon and we thank you for your business. Ted...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Rd, Durham, NC 27707-6831
Region: United States > North Carolina > Durham
Price Range: $169 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Hotel Style:
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Durham Chapel Hill staff and other travellers.
6 questions
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Linville, North Carolina
over a year ago
Alfred, New York
over a year ago

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Questions? Get answers from SpringHill Suites Durham Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved the 6th floor”
 of 5 bubbles kimmm585, 20 Dec 2016 | Read review
“5th floor very quiet”
 of 5 bubbles mville24112, 31 Oct 2016 | Read review
“We chose this location rather than the one closer to the airport because the airport suites have double rather than queen beds.”
 of 5 bubbles 495GaryM, 18 Oct 2016 | Read review
“Here's a tip: Compound interest is your friend.”
 of 5 bubbles MarybethAndWilson, 12 Oct 2016 | Read review
“Everyone in our group was very pleased with the room they had.”
 of 5 bubbles tripo494, 6 Oct 2016 | Read review
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