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Holiday Inn Express Durham

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Traveller (16)
Room & Suite (24)
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Overview
  • Excellent45%
  • Very good36%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“pancake maker”(3 reviews)
“big trucks”(2 reviews)
“front desk”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Durham
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Durham
Special Offer: Book Direct and Save
Hotel deals
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Reviews (169)
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169 results
Traveller rating
71
62
25
5
6
Traveller type
Time of year
LanguageEnglish
71
62
25
5
6
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All reviewspancake makerbig trucksfront deskclean bathroomdouble bedroomwould stay here againthe breakfast areaduke universityoff the highwaycomfortable hotelnice breakfastrecently stayed heremanager's receptionthe ac unityogurtfirst floorthe room was nice
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1 - 5 of 169 reviews
Reviewed 1 week ago via mobile

Felt welcome, heard, and cared for by Sheniqua (sp?) She was helpful, fun and BUSY!! But treated each person in line like they mattered to her! Life can be tough when you travel, wonderful, smiling face to come in to!

Thank Wendy G
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 1 week ago

Thank you for the five star review of our hotel! We are proud of the customer service you received. We hope to see you again soon. Warm Regards, Miyeah Thompson Hotel Management Team

Hotel's Favourite
Reviewed 3 May 2018

Overall, it was a nice hotel. The staff was friendly at check in, the room was clean, the bed was comfortable, and the breakfast was good. It didn't look like it was in the nicest part of town, but we didn't have any problems. It...More

1  Thank Dave G
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 4 May 2018

Thank you for the five star review of our hotel! We are happy to hear that during your stay you had a friendly check-in, good breakfast, much needed quiet and comfort. We look forward to your next stay with us. Warm Regards, Miyeah Thompson Area...More

Reviewed 9 July 2018

Good hotel just off of 85 in Durham. Got two rooms to explore Durham while visiting my daughter in college. Very nice breakfast including a pancake machine! The pool was refreshing and shaded after a long day walking around Durham.

Thank Sean M
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 9 July 2018

Thank you Sean for the great review of our hotel! We are glad that you enjoyed our location, breakfast (especially the pancake machine), and pool. We hope to see you again the next time you visit your daughter. Warm Regards, Miyeah Thompson Area Sales Manager

Reviewed 3 June 2018

I stayed here in 2016 when it was being renovated, and it seemed fair to give them another chance with the renovation complete. The pluses: friendly curteous staff, clean and spacious rooms, comfortable bed and shower, full breakfast, and a manager's reception Wednesday evening. The...More

1  Thank Jeff D
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 4 June 2018

Thank you Jeff for your great feedback. We are glad that you enjoyed our customer service, Manager's Reception, and rooms. We will work to improve our breakfast and the air conditioner in the room you had. We hope your next stay with us is even...More

Reviewed 6 April 2018 via mobile

Our youngest child has to make multiple trips to Duke Hospital for a variety of tests and procedures. Our first trip was a disaster at another hotel nearby. We were recommended to give HIE a try, plus they provide hospital rate discounts without a lot...More

1  Thank Bill V
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 7 April 2018

Thank you Bill for taking the time to review our hotel! We are happy to hear that we were able to make your trips to Duke less stressful for you and your family. We appreciate you sharing your experience and recommending our hotel to others....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$112 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (24)
Dining (5)
Pool & Beach (1)
Questions & Answers
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Mrsmegmichelle
11 May 2015|
Answer
Response from luckyladyd | Reviewed this property |
Sorry, I didn't use a shuttle and was not aware they have one. We had a car.
0
Votes
Room Tips
"great location"
cfpatt
2 million years ago
Read review
"Rooms away from the elevator are always the best."
myrtlebeachsclover
2 million years ago
Read review
"higher floors are usually quieter"
X6316VUwilliams
2 million years ago
Read review
"Pick another hotel. Stay away from this one."
MatthewR416
2 million years ago
Read review
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