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Felt welcome, heard, and cared for by Sheniqua (sp?) She was helpful, fun and BUSY!! But treated each person in line like they mattered to her! Life can be tough when you travel, wonderful, smiling face to come in to!
Thank Wendy G
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 1 week ago
Thank you for the five star review of our hotel! We are proud of the customer service you received. We hope to see you again soon.
Hotel Management Team
Overall, it was a nice hotel. The staff was friendly at check in, the room was clean, the bed was comfortable, and the breakfast was good. It didn't look like it was in the nicest part of town, but we didn't have any problems. It...More
1 Thank Dave G
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 4 May 2018
Thank you for the five star review of our hotel! We are happy to hear that during your stay you had a friendly check-in, good breakfast, much needed quiet and comfort. We look forward to your next stay with us.
Good hotel just off of 85 in Durham. Got two rooms to explore Durham while visiting my daughter in college. Very nice breakfast including a pancake machine! The pool was refreshing and shaded after a long day walking around Durham.
Thank Sean M
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 9 July 2018
Thank you Sean for the great review of our hotel! We are glad that you enjoyed our location, breakfast (especially the pancake machine), and pool. We hope to see you again the next time you visit your daughter.
Area Sales Manager
I stayed here in 2016 when it was being renovated, and it seemed fair to give them another chance with the renovation complete. The pluses: friendly curteous staff, clean and spacious rooms, comfortable bed and shower, full breakfast, and a manager's reception Wednesday evening. The...More
1 Thank Jeff D
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 4 June 2018
Thank you Jeff for your great feedback. We are glad that you enjoyed our customer service, Manager's Reception, and rooms. We will work to improve our breakfast and the air conditioner in the room you had. We hope your next stay with us is even...More
Our youngest child has to make multiple trips to Duke Hospital for a variety of tests and procedures. Our first trip was a disaster at another hotel nearby. We were recommended to give HIE a try, plus they provide hospital rate discounts without a lot...More
1 Thank Bill V
Response from Rebecca R, Manager at Holiday Inn Express DurhamResponded 7 April 2018
Thank you Bill for taking the time to review our hotel! We are happy to hear that we were able to make your trips to Duke less stressful for you and your family. We appreciate you sharing your experience and recommending our hotel to others....More