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Holiday Inn Express Durham

HIExpress.comUS$111*
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#30 of 71 Hotels in Durham
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Durham
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150 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Asheville, North Carolina
Reviewed 25 January 2017

Reserved for 1/22-24 and stayed in Rm 323. The Good: This Holiday Inn Express has a little age and somewhat dated in decor, but basically clean and functional. King room was spacious with plenty of closet and drawer space. Comfortable bed. Very quiet heating unit. Good size bathroom considering type of hotel. Liked the green recycle program for linens &...

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Helpful?
Thank MountainCyclist
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Dear MountainCyclist, Thank you for taking the time to review our hotel! We are glad to hear you had a good stay with us and enjoyed our spacious guest rooms and bathrooms! Thank you for your feedback. We will use your comments for future improvements! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday...

Hixson, Tennessee
Reviewed 21 January 2017 via mobile

We had to stay here last week due to the hotel up in Roxboro being overbooked. Lame. My supervisor called ahead and made reservations for this place. He also asked about the size of the parking lot because we were hauling our massive dive trailer. I'll be frank with you, this parking lot was pathetic. There is only one way...

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Helpful?
Thank Zachery D
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us. We apologize that our parking lot was too small for you to maneuver your over-sized truck in, and that our channel guide format was not user friendly. We appreciate your feedback and will work to remedy the situations mentioned to improve our guest experiences going...

Cherokee, North Carolina
Reviewed 16 January 2017

Hotel was very kind during our stay after a family tragedy. Rooms were clean and comfortable. Breakfast area was neat and well stocked with fresh items. Very easy access from highway with may places to eat and shop nearby yet hotel was quiet.

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Helpful?
Thank Rachel H
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the 5-Star Rating! We are glad to hear our staff was kind and caring to you and family and that you enjoyed our clean, comfortable rooms and delicious breakfast! Please come again soon! Safe Travels! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Charlotte, North Carolina
Reviewed 26 November 2016 via mobile

Stayed at the Holiday Inn because I had a family reunion. Galen at the front desk was excellent...He made us feel right at home with the knowledge of the area and always having a smile on his face. And kept us laughing. Also the rest of the staff were very friendly.The hotel was very clean and the breakfast was great....

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Helpful?
Thank Dutch2013luvu
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the five star rating of our hotel and staff! We love to hear that you had a wonderful stay at our hotel, and that Galen created a positive experience for you. We hope to see you again the next time you visit Durham! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Virginia Beach, Virginia
Reviewed 20 November 2016

I left my friend's hospital room on Thursday, November 17th at 10:30 PM. I drove to the Red Roof Inn Duke University Medical Center where I had made a reservation for the night. When I got there I was told that there was a "glitch in the computer system" and they had no rooms. I didn't know what to do.I...

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Helpful?
Thank VBeacher
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for for taking the time to share your experience at our hotel and with our staff on TripAdvisor. It is always humbling to see that the efforts we put forth for our guests are appreciated and truly impact you during what are often difficult times. I have shared your review with our hotel and corporate management, so that...

Tampa, Florida
Reviewed 20 October 2016

I normally do not stay at HI Express properties in the US, and for a good reason. I was travelling with 2 colleagues and we did not know where our next appointment would be, thus not being able to book a room in this area until the last minute. My preferred brand, Hilton, was not available in the area and...

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Helpful?
Thank Mario A
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Dear Mario, Thank you for taking the time to provide feedback on your recent stay with us. We apologize that our front desk agent had difficulty processing your check in request. Thank you for letting us know so that we can provide her with some additional training as how to best handle these type of requests, and also how to...

lancaster,pa
Reviewed 4 October 2016

Hotel was clean, staff was very helpful in every category. Front desk, breakfast, & housekeeping. front desk welcomed guests as the came each time. Breakfast was extended on weekends till noon, staff stayed on top of keeping the productd full. Any requested for housekeeper were met refill of coffee packets, laundry bag & fresh towels. Fridge & microwave in room.

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Helpful?
Thank Snack-Jack
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for taking the time to review our hotel! It is great to hear when our guests have such a pleasant experience. We are happy to hear our amazing staff took good care of you! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Durham Daly Seven, Inc.

Reviewed 8 September 2016 via mobile

Hotel= Spotless Breakfast= Fresh and Amazing Pet Policy= Total family visit Guest service personnel= Priceless! We absolutely enjoyed our visit in this hotel! Very quiet, great shower, and clean and updated! Now, the real star is their front desk person by the name of Maria! Rare is the chance of meeting someone who loves what they do! Her patience and...

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Helpful?
Thank H20T
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for the five star rating of our hotel and staff! We love to hear that your entire family had a wonderful stay at our hotel, and that Maria was the icing on the cake to your amazing stay. We hope to see you again the next time you visit Durham! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn...

Reviewed 4 September 2016

We stayed here two nights. The staff was so friendly, offered delicious recommendations on dining, the breakfast was great. The room wasn't comfortable because of humidity and the a/c unit. Our showers flooded the room with humidity, there didn't seem to be adequate ventilation, and the a/c seemed unable to handle that. So, the room temperature wasn't comfortable. We stayed...

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Helpful?
Thank Julia W
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you Juliafor taking the time to review our hotel. We are happy to hear that our staff exceeded your expectations for customer service, and that you enjoyed our delicious breakfast in the morning. We apologize that your room felt humid. We appreciate your feedback and are having our maintenance team look into the problem. Thank you for letting us...

Jacksonville, North Carolina
Reviewed 22 August 2016

There was nothing fancy about this hotel but this hotel was really clean, fresh smelling and the staff was super helpful and friendly. This year my wife and I are season ticket holders for DPAC musicals / plays and Charlotte Hornets games so we got a Holiday Inn credit card so we can get points towards free and lower priced...

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Helpful?
Thank Jolanda D
Rebecca R, Manager at Holiday Inn Express Durham, responded to this review

Thank you for taking the time to review our hotel! We love to hear that you had a great stay with us in Durham. We are happy to hear this will be your home away from home! See you soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express - Durham Daly Seven, Inc.

68 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
With an ideal location near I-85 and the Durham Freeway, the Holiday Inn Express(R) Durham hotel offers the utmost in comfort and convenience for your next trip. Use the free Wi-Fi access to keep in touch with home and the office, and the Business Center offers all the tools you need to make a dazzling presentation. We also offer free taxi service to Duke University Medical Center. In the morning, we serve up a free, hot breakfast buffet, featuring both hot and cold items. ... more   less 

Additional Information about Holiday Inn Express Durham

Address: 2516 Guess Rd, Durham, NC 27705-3307
Region: United States > North Carolina > Durham
Price Range: $167 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Durham staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Durham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel. Stay away from this one.”
MatthewR416, 17 May 2017 | Read review
“They offer a free shuttle to Duke University hospital.They also offer medical discounts to patients and their families.”
VBeacher, 20 Nov 2016 | Read review
“Away from the Highway.”
MarioA123, 20 Oct 2016 | Read review
“Get a room ending in a even number to avoid the interstate noise.”
TexasTravler45, 8 May 2016 | Read review
“Don' know, we have stayed in several rooms and all ok as for being quite.”
360marionb, 27 Apr 2016 | Read review
5 of 5
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US$111* /night
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Prices are for 1 room, 2 adults
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