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Marriott at Research Triangle Park

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#20 of 71 Hotels in Durham
Certificate of Excellence
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Marriott at Research Triangle Park
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331 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed 20 November 2016 via mobile

So this was it...one of our team's last of of town travel tournaments. We've made this trip to the Raleigh/ Durham area for times, and this was--by far--the best trip. This property was very conveniently situated half way between both parks where our games were held. And it was also close to the airport and to all the local universities,...

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Thank OHsoccermom5
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ohsoccermom5, Thank you for your feedback. We are conveniently located right off I40, close to 540 and just 5 miles from the airport. We have a great breakfast buffet that includes, juice, coffee and omelets made to order. We are priced comparable to other full service hotels in the area. We look forward to your next visit. Sincerely, Bill...

delaware
Reviewed 14 November 2016

Airport is relatively close. En route to southern North Carolina, I stayed here for a night. Good service and room. Check-in was a breeze with good service. Bed was very comfortable and good price on a weekend night.

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Helpful?
Thank bahiadreaming
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear bahiadreaming, Thank you for your feedback. We have a great location right off I40, close to 540 and just 5 miles from the airport. We have the cleanest and friendliest hotel in town. Our beds are one of the most comfortable in the industry. We look forward to your next visit. Sincerely, Bill C General Manager

Reviewed 21 September 2016

I was only in Raleigh, NC for 36 hours on business and arrived late at night and left early in the morning. Fortunately, the team at this Marriott property took great care of me and provided me with an upgrade to the 5th floor (where you can enjoy complimentary breakfast, snacks, after-dinner desserts, etc.). My room, though situated near the...

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Helpful?
Thank Travis H M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Travis H M, Thank you for your feedback. We have a wonderful concierge lounge. The food offerings and staff are excellent. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. A perfect central location for traveling to downtown Durham, downtown Raleigh or to Chapel Hill. We...

Saint Paul, Minnesota
Reviewed 14 September 2016

I'm guessing this Marriott's probably on the list for renovation sometime in the next few years. Rooms are a little dated -- they're Marriott v.6.0... the ones with the clear red lamp fixtures and the spotlights over the bed. It works fine, but is starting to look a little old. The staff here tries hard and is quite friendly. The...

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1Thank FlyGuy47
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear FlyGuy47, Thank you for your feedback. We are not the newest most modern Marriott out there but we have the cleanest and friendliest hotel in town. We are in high demand during the week so rates are higher. We have a great location right off I40, close to 540 and just 5 miles from the airport. We look forward...

Reviewed 9 September 2016 via mobile

This is one of the very best hotels I have visited in a long time. The staff was very nice they provided everything we needed and more. Very friendly the hotel concierge staff is wonderful as well. If you ever stay here make sure you speak with AJah -concierge Aaron- concierge and Troy- concierge.The best servers your going to speak...

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Helpful?
Thank Tierre J
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Tierre J, Thank you for your feedback. We have the friendliest most accommodating staff in town. As you experienced this applies to all areas of the hotel. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill C General Manager

Fort Thomas, Kentucky
Reviewed 3 September 2016 via mobile

I stayed on the 5th floor with the complimentary Marriott Gold and Platinum reward room. They offered great continental breakfasts, appetizers for dinner, and yummy desserts. The staff in this room were so friendly and sweet. They made my stay that much better. I would definitely recommend this hotel to my friends.

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Thank sctaft
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear sctaft, Thank you for your feedback. We have an excellent concierge lounge serving breakfast, appetizers in the evening and desserts. Our staff in the lounge is the friendliest in town. We look forward to your next visit. Sincerely, Bill C General Manager

Williamsburg, Virginia
Reviewed 24 August 2016

Stayed here a few weeks ago. Upon check-in I was told there was a continental breakfast (this will come in later). We got up to our room, it was nice - the hotel exterior looks a little dated but the room itself was fine. There was a fire alarm that went off but only heard that we needed to exit...

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Thank M P
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear M P, Thank you for your feedback. We have a beautiful hotel located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. I am sorry to hear an alarm went off during your stay. Once an alarm goes off it is investigated immediately, if there is an emergency we will...

San Francisco, California
Reviewed 23 August 2016

Good location with all the amenity you expect from a Marriott. Friendly staff, onsite restaurant and bar makes it convenient if you just want to grab a bite. 20-30 minute drive to downtown and South Point areas where there are more restaurant options.

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Thank acli
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear acli, Thank you for your feedback. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. A perfect central location to go to Durham, Raleigh or Chapel Hill. South Point is only about 10 minutes away. We have a great restaurant, Newtons. It serves breakfast, lunch and...

Holtsville, New York
Reviewed 22 August 2016 via mobile

Booked two rooms at the Marriott Research Triangle when our flight was cancelled. The rooms REEKED of a musty scent that was unbearable!! No improvement even with a floor change. Anthony was wonderful in assisting us with a hotel change, even providing free transportation to our new location. Thank you Anthony for your patience and exemplary customer service.

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Thank EILEEN M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Eileen M, Thank you for your feedback. Please accept our sincere apologies for the room smell. From time to time odor's remain once guests depart. We have methods to eliminate these odor's and will work on this immediately, thank you for bringing this to our attention. I am happy to hear you experienced great service. We have the friendliest...

New York City, New York
Reviewed 18 August 2016

This is your typical Marriott - which can be a good thing. Reliable service, friendly, etc. The rooms are dated - rough around the edges and my room was quite musty. If I had to stay there one more night I would have requested to move. It could use an overall update, but other than that a place to rest...

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Thank LIC2009
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear atlocal, Thank you for taking the time to provide feedback. You indicated that your experience was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Dr, Durham, NC 27703-8460
Region: United States > North Carolina > Durham
Price Range: $141 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Marriott at Research Triangle Park staff and other travellers.
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Questions? Get answers from Marriott at Research Triangle Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the first floor pool”
acli, 22 Aug 2016 | Read review
“It was very clean, but could not find a trash can in the parking lot or outside the hotel entrance.”
104patc104, 10 May 2016 | Read review
“Avoid the highway side.”
86RickD86, 5 Apr 2016 | Read review
“All are good”
Ge0rgiaPil0t, 10 Jan 2016 | Read review
“Do not stay here”
Bruce066, 21 Nov 2015 | Read review
5 of 5