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Marriott at Research Triangle Park

360 reviews
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Traveller (27)
Room & Suite (25)
Dining (2)
Overview
  • Excellent58%
  • Very good26%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Offers from Marriott at Research Triangle Park
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Reviews (360)Write a Review
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All reviewsthe concierge loungefront deskresearch triangle parkgreat hotel for businessclose to the airportbusiness tripindoor poolrdu airportstaff went out of their waythe raleigh durham areabusiness travelerscomfy bedexercise roomlobby areanice staynorth carolinashuttle service
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11 - 15 of 354 reviews
Reviewed 2 October 2017

I stayed at this property for one night for business purposes. The check-in staff was courteous and cheerful despite some other more rude guests. She was very welcoming and was doing her best. Because my stay was so short and I was in a bit...More

Thank telamm
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 3 October 2017

Dear telamm, We have the cleanest and friendliest hotel in town. Our desk staff is amazing, even when dealing with difficult guests. We have a great breakfast for our elite members served in our concierge lounge Monday through Friday. Many of our rooms and hallways...More

Reviewed 30 September 2017 via mobile

Nothing to write home about. Nice clean hotel and minimal frills. Convenient to RTP. Nice staff, clean but dated room, noisy air conditioner. Uber does make the hotel closer to more options for restaurants.More

Thank RaleighGirl714
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 3 October 2017

Dear RaleighGirl714, Thank you for your feedback. We feel we have a lot to write home about. We have the cleanest and friendliest hotel in town. Our staff service in all areas is second to none. The team goes out of their way to take...More

Reviewed 28 September 2017

An older hotel which needs some work on HVAC units (who doesn't love a whisper quiet unit when trying to sleep). The staff makes it worth it. Very friendly - shout out to Sheila at the front desk who knows how to take care of...More

Thank CRT70
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 29 September 2017

Dear CRT70, Thank you for your feedback. Although the hotel itself is older much of what is inside is modern. The meeting space, corner pantry, concierge lounge, etc. to name a few. We have the cleanest and friendliest hotel in town. The staff service is...More

Reviewed 24 September 2017

Chose this hotel as convenient for IBM RTP. There is a free shuttle from the airport though you do need to phone them up to order it on arrival. A little isolated but Uber will service and many restaurants not too far away.More

Thank Mark G
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 25 September 2017

Dear Mark G, Thank you for your feedback. We have a great location right off I40, close to 540 and just 3 miles from the airport. We are just a few blocks from IBM. Our shuttle goes to local businesses and to the airport. There...More

Reviewed 14 September 2017

Front staff is very friendly and courteous. Unfortunately, the hotel is a bit run down. My room did not have a working phone and I had to use my cell phone to call the front desk to have them fix my fire alarm - the...More

Thank Noel B
Response from Bill C, General Manager at Marriott at Research Triangle ParkResponded 15 September 2017

Dear Noel B, Thank you for taking the time to complete a review and sharing your experience with the Marriott at Research Triangle Park. You indicated in your review that your experience was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$110 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#14 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#14 Family Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (25)
Dining (2)
Business Centre & Event Rooms (5)
Questions & Answers
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Daniel B
26 October 2017|
AnswerShow all 3 answers
Response from KP-WP10 | Reviewed this property |
The floor we stayed on had just been opened after being remodeled
0
Votes
Isabellazaniewski
11 July 2015|
AnswerShow all 3 answers
Response from Bill C | Property representative |
We do not have rooms with balconies.
0
Votes
mitzirobinson
6 July 2015|
AnswerShow all 2 answers
Response from Rory P | Property representative |
Hello, We do have an airport shuttle that runs on a schedule from RDU. Please contact the hotel for details. Please let us know if you have any additional questions. Hotel Team
0
Votes
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Room Tips
"Some floors have renovated rooms (ie 4th floor). Rooms with low odd numbers (ie 517) face the parking lot..."
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"Pick a room away from the doors"
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"not 335 looks over air cond units on roof"
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"Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the..."
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