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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

213 reviews
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Traveller (31)
Room & Suite (25)
Dining (5)
Overview
  • Excellent30%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(32 reviews)
“office park”(5 reviews)
“waffles”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (213)Write a Review
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All reviewsfront deskoffice parkwafflesbusiness arealarge roomnice hotelworkout rooma great stayfree weightswould stay here againthe hotel staffthe breakfast areathe staff was friendly and helpfulwould recommend this hotel to anyoneclean roomseasy accessnorth carolina
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1 - 5 of 207 reviews
Reviewed 4 weeks ago

Traveled here for the weekend with my daughter. Overall the hotel was nice. The rooms were very spacious as well as the bathroom. The toilet and shower were separate from where the sink was. What I like the most was the huge full size head...More

Thank natgio
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 4 weeks ago

GMSHS1 It's great to hear the hotel was nice: hotel in general, spacious rooms, toilet and shower were separate, full sized mirror and beds were comfortable. I'm sorry to hear the water temperature issue and lost/found ring wasn't resolved. I'm not sure what name the...More

Reviewed 27 December 2017

We stayed here over the summer while visiting family. Room was decently sized and appointed like most SH suites. Lobby was ridiculously cold - almost couldn't even stay there for breakfast it was so cold. Plenty of onsite parking, nothing really within walking distance, but...More

Thank SMR_2
Response from GMSHS1, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 1 January 2018

SMR_2 Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel and having cold lobby. The lobby temperature been corrected and operational. Your comments have...More

Reviewed 29 November 2017 via mobile

I was there during my stay in Durham for Thanksgiving and it was great! The rooms were clean and spacious and the staff was very hospitable. I would definitely recommend this hotel and I will visit again.More

2  Thank Kaila2334
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 1 January 2018

Kaila2443 Thank you for staying at the hotel over the Thanksgiving Holidays. It's great to hear that the rooms were clean, spacious and staff was hospitable. Thank you so much for staying with us . Thank you again and please come back and visit us...More

Reviewed 28 September 2017

Adjacent to my meeting and less expensive but just as nice accomodations. Nice shaded area, almost residential. There is a Sam's, Walmart and other shops within a mile with back access so you don't encounter traffic, stop lights, etc.More

Thank Larrymac1
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 16 October 2017

Thank you so much for staying at the SpringHill Suites Raleigh-Durham Airport. It is great to hear that you had such a great stay while you were with us. The time you took to share your review is greatly appreciated.Thank you again and please come...More

Reviewed 21 September 2017

I was travelling to rayleigh over work and had already stayed at another hotel for 4 weeks before moving into springhill suites for another 11 days and i am so glad it didnt last longer than that! To begin with when i walked into the...More

Thank manisha s
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 22 September 2017

Manisha S Good morning! All reviews are taken very seriously, whether on Tripadvisor.com and other survey sites. All entire team at the SpringHill has reflected on the review for several days and had departmental meetings. It's important to note that your experience and review is...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$83 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$83 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (31)
Room & Suite (25)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
HollyB951
19 January 2017|
Answer
Response from GMSHS1 | Property representative |
Hello - yes, the pool and spa are both heated. Great question.
0
Votes
Room Tips
"Rooms on west side (away from I-40) are quieter. Top floor (4th floor) rooms are quietest."
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"The continental breakfast, fitness room, & business center are all one the first floor."
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"If you are in a room facing the highway, you can hear the traffic but it's not overly loud."
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"For families a suite room is a good choice--and a good value."
Read review
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