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All reviewsfront deskoffice parkwafflesbusiness arealarge roomnice hotelworkout rooma great stayfree weightswould stay here againthe hotel staffthe breakfast areathe staff was friendly and helpfulwould recommend this hotel to anyoneclean roomseasy accessnorth carolina
Traveled here for the weekend with my daughter. Overall the hotel was nice. The rooms were very spacious as well as the bathroom. The toilet and shower were separate from where the sink was. What I like the most was the huge full size head...More
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 4 weeks ago
It's great to hear the hotel was nice: hotel in general, spacious rooms, toilet and shower were separate, full sized mirror and beds were comfortable. I'm sorry to hear the water temperature issue and lost/found ring wasn't resolved. I'm not sure what name the...More
We stayed here over the summer while visiting family. Room was decently sized and appointed like most SH suites. Lobby was ridiculously cold - almost couldn't even stay there for breakfast it was so cold.
Plenty of onsite parking, nothing really within walking distance, but...More
Response from GMSHS1, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 1 January 2018
Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel and having cold lobby. The lobby temperature been corrected and operational. Your comments have...More
I was there during my stay in Durham for Thanksgiving and it was great!
The rooms were clean and spacious and the staff was very hospitable. I would definitely recommend this hotel and I will visit again.More
2 Thank Kaila2334
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 1 January 2018
Thank you for staying at the hotel over the Thanksgiving Holidays. It's great to hear that the rooms were clean, spacious and staff was hospitable. Thank you so much for staying with us . Thank you again and please come back and visit us...More
Adjacent to my meeting and less expensive but just as nice accomodations. Nice shaded area, almost residential. There is a Sam's, Walmart and other shops within a mile with back access so you don't encounter traffic, stop lights, etc.More
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 16 October 2017
Thank you so much for staying at the SpringHill Suites Raleigh-Durham Airport. It is great to hear that you had such a great stay while you were with us. The time you took to share your review is greatly appreciated.Thank you again and please come...More
I was travelling to rayleigh over work and had already stayed at another hotel for 4 weeks before moving into springhill suites for another 11 days and i am so glad it didnt last longer than that! To begin with when i walked into the...More
Thank manisha s
Response from GMSHS1, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 22 September 2017
All reviews are taken very seriously, whether on Tripadvisor.com and other survey sites. All entire team at the SpringHill has reflected on the review for several days and had departmental meetings. It's important to note that your experience and review is...More